Great service, on time and knowledgeable!
Response from Direct Air LLC:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
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Response from Direct Air LLC:
Thank you so much for taking the time to leave us a 5-star review!
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I am a tenant and can’t comment on pricing, but otherwise I’m very glad the owner went with Direct Air. They were very professional and courteous, and worked quickly on short notice to get our heating back online before a forecasted cold snap. No complaints, and I’ll be happy to recommend them to others.
Response from Direct Air LLC:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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These guys are the best heat and air company around! Customer service is the best I have ever received and the work is top notch! I will never use anyone but them!
Response from Direct Air LLC:
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.
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I completed a boiler repair, which involved tasks such as diagnosing and repairing faulty ignition systems, replacing malfunctioning pressure relief valves, and flushing out sediment buildup from the system. Additionally, adjusted thermostat settings for optimal temperature control and inspected and tightened electrical connections for safety. Still some cool nights ahead, glad to provide warmth and comfort for the customer!
Just completed installing a new HVAC system from the Trane XR16 model. Ensured precise installation and connections for optimal performance. Conducted comprehensive testing to verify functionality and efficiency. At Direct Air, we prioritize top-notch installations to meet all your heating and cooling requirements.
Installed a Carrier Infinity Air Purifier for a client in Edmond, OK. Following an air quality test, it revealed elevated levels of particulate matter and allergens. The Carrier Infinity effectively eliminates contaminants, ensuring residents breathe cleaner, healthier air indoors.
Assessed an electric furnace in Edmond, OK, facing frequent cycling problems. Diagnosed and remedied a malfunctioning thermostat, restoring stable and efficient heating for our esteemed client.
Addressed indoor air quality concerns with a comprehensive assessment, followed by the installation of an advanced air purification system. Enhanced the overall atmosphere of the home, providing peace of mind and improved respiratory health.
Diagnosed and repaired a gas water heater with ignition issues. Conducted meticulous repairs, ensuring safe and consistent hot water supply.
Completed a furnace replacement, upgrading a newer, energy-efficient model. Installed the new furnace with precision and attention to detail, ensuring seamless integration and improved heating efficiency. Verified proper operation and sizing, providing the property with enhanced comfort and energy savings.
Heating repair for a furnace emitting a burning smell. Identified a dirty or faulty heat exchanger, and performed a thorough cleaning, ensuring safe and odor-free heating.
Toilet leaking at base. Pulled and reset toilet. Siliconed to floor and adjust fill valve in tank to stop water from overflowing.
Went out to a residential home to complete an indoor air assessment. I was able to assess the home for pollutants, humidity levels, and ventilation efficiency. I then provided a few recommendations when the assessment was completed, to help improve the customer's indoor air quality. They decided on installing an air purifier and we schedule a time that I could come back out for the service.
Plumbing repair at a residential home. The customer had a clogged hallway bathroom sink that was not draining. I removed the trap and snaked the mainline until it cleared. I then ran a second pass with water flowing. Upon completion, I reassembled the trap. The sink is now draining properly at this time. The customer was pleased with the service.
Went out to a scheduled air quality assessment at a residential home. The customer wanted their indoor air assessed for potential pollutants or other factors that could be affecting the air quality. Once the evaluation was complete, we discussed the results with the customer and talked through some installation options. The customer scheduled a future appointment to clean their air ducts and install a humidifier.
Provided a plumbing repair for a residential homeowner. They had called us because their master bathroom shower was clogged. Once at the home we assessed the situation before working on the drain to remove the obstruction. We were able to remove what was causing the blockage to bring the shower back to working order.
Routed drain lines to gutters, also adjusted p traps. There is more water staining on one grid in the area east of greeting area where animals are groomed. This was to be expected due to how saturated the insulation was during the last visit so far it is just in this one area directly underneath the middle package unit. The lady familiar with the exhaust fan issues was not there during this service call the other coworkers had limited information about the issues or concerns I waited an additional 30 minutes for her to arrive, we rescheduled call for tomorrow so we meet with the person most familiar with this building as well as issues
When I arrived I noticed the greeting room area was warmer than the area east of the greeting room there is a door that on the east wall near entrance door that separate the greeting room from the thermostat that control the front half of the building . This area was noticeably cooler, the thermostat was set to a 68 degrees and it was 68 degrees in this area, I spoke with Dr. Lou in the past about adding a sensor to the thermostat to help average the temperature in the front half of building as well as the back half which is controlled by a separate thermostat. The way the interior of building is zoned with the doors and so fourth is not allowing entire building to be conditioned properly. The options to improve comfort for the front half of the building in particular are , keep the east door near entrance open so thermostat will sense the temperature and humidity properly , or remove the door entirely, or install sensor to help average the temperature and humidity between the two area