Have had Mike service our tankless water heater twice over the years. We appreciate his efficiency and the fact that he explains so much about our system. It’s reassuring having someone you can count on to keep your systems functioning. We will schedule again with Dirks for our next maintenance and hope we will have Mike as our tech. Thank you!
Only hick-up was the timing. Had a 2 pm appointment and did not get the technician until after 4 pm.....Took time off work to be there ...that was a little tough. But once tech was there, he did a great job.
Very pleased with Dirk's and especially Mark as repair man and Patty in the office! Very pleasant to talk to and they do all they can to get my work done in a timely manner.
Very polite, professional, knew their job well and were very efficent.
Shane Larson was on time and friendly. He quickly went to work with seasonal maintenance and cleaned up after. I belong to Dirks Maintenance Service program. Their staff are always friendly and professional. I love that both air and heat maintained each ear. I wish they would call to schedule the maintenance but I have to each time.
Shane was very courteous and efficient today. He answered my questions thoroughly and was very personable.
couldn't duplicate furnace issue, but tried. Need to wait till fall
Mitsubishi mini split ductless in sarona, wi.