My furnace was not working properly and I called several other heating and furnace service companies in the area. Not one called back except Dirks. Dirks called us back in less than 10 minutes and an appropriate service plan was setup. Ben showed up promptly the next morning as agreed and quickly diagnosed and fixed the furnace problem at a very reasonable price. Ben was polite and professional. My wife and I will do all future furnace ,air conditioner and hot water heater business with Dirks from now on. I feel like we have a company and service technician we can trust.
Ben was friendly and informative. He worked efficiently and was able to give me more information on further services.
Always does his best and stays at his work until it's complete and right
They were prompt, diagnosed the problem and fix my heating unit
Arrival time was an hour late. Technician was excellent. He explained very well exactly what he did. He also wiped down / cleaned up the exterior of the furnace unit. I can excuse being late but $179 for 45 minutes of actual at my house time is absurd. I won’t be back at this price.
Ben let know everything that we need to no and would highly recommend dirks to anybody
Mike from Dirks came today and once again provided outstanding service. Dirks gave me so much support after the tornado two years ago. That is what makes them special. They are right there in critical times and demonstrate the same consistent service when it is routine service
Mike the tech expertly fixed my initial issue and when another unforeseen problem arose later Mike walked me through some items to check which lead to the discovery of another issue. Once detected he went out of his way to make time to make another house call to fix the issue. Unbelievable customer service from Mike!
Yearly furance manitace at Barron Christian school