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They let me know when and who’s coming with picture. They did a great job👍
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The technician was professional and experienced. His knowledge and quick solution was welcomed.
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Keith did a thorough check on the AC system, locating and remedying the issue. Everything was explained in detail so I was informed on the service as well as how to monitor system health going forward.
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Brandon went above and beyond working late and taking time to diagnose and explain the issues.
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Great job on the follow up needs for my hvac. Thanks.
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The helper allowed me to observe and interact with him while was working. (wife) Chris was really knowledgeable and answered all my questions pertaining to the thermostat. (husband)
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Brandon went above and beyond with his service today and did outstanding work. I also signed up for the yearly diamond subscription. Looking forward to working with Dobbs heating and air in the future.
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random was great explained everything to me was very professional.
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Thank you
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Mr. Dobb was listening to customers concern about they heating and air systems in their home. Very professional.
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Excellent service very professional and understanding the customer need when it come heat and air service.
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Today I arrived to do a home inspection. Future home owners had an inspection done an needed drain repair and water clean up in pan. Spoke with seller and advised them to get a plumber to unclog drain line an give dispatch a call to get repairs done after plumbing work is completed.
35+5mfd Dual capacitor, replaced and checked unit, operating properly
Upstairs unit is 1996 R22, outside coils are clogged, also low Freon, downstairs unit is 2013 communicating system. Wire on outdoor unit shorted causing indoor board to be faulty, the outside board may also be faulty, cannot see until indoor is repaired. Owners said that Freon has been added in past to downstairs unit before. Pictures of units and model number and indoor board included. Comfort specialist coming tomorrow to quote replacement of both units.
Checked pressures and delta t for upstairs and downstairs units. Checked blower motor wheel and coil. 17 degrees delta t on both units, both outdoor units are 2013. Upstairs Furnace and coil is newer. Repaired low voltage wiring on downstairs outdoor units Pictures included. Owner in meeting, informed office and they will send pmt link
I arrived to property cages was still on units. Office will reach out to reschedule. I was told cages will be off when I arrive to finish maintenance.
Added new supply duct to laundry room. Cut in duct in grey room. Moved thermostat from closet. Sealed all accessible ducts in attic. Checked vents for rattling, opened vents more for the air to pass through easier.
Completed 3 maintenances. All units are operating at manufactured specifications. Customer payed $318 for club member renewal on all 3 systems.
Completed cooling maintenance, replaced filters, all 8 units we did maintenance on today are operating properly at this time
Today I arrived at Julie and Kyle Slagle home with a frozen line set. I checked pressures after i seen the pressure and temperatures it was low on refrigerant. I check king valve was closed. I checked the TXV Metering device that was stuck to flu pipe. I added one pound of refrigerant to unit after unit was unfrozen. I spoke with Mrs Slagle about the TXV meter and office will reach out to Mrs Slagle about the warranty on the parts.
Completed both maintenances. Both systems are operating at manufactured specifications. Customer payed $248 for new club membership on both systems.
Completed single system cooling maintenance,replaced filter, 16x20x4. R410A unit. System operating properly at this time.
All dehumidifier was unplugged. I plugged all dehumidifier back up and did a dehumidifier test on each climate control building.
Completed maintenance and system is operation at manufactured specifications. I also added a ss2 to the furnace because the system had no water safety.
Drive board on outside condenser is short cycling the unit, needs to be replaced. Warranty on board, no labor. Picture of drive board and model number included. Estimate included
Today I arrived to service call. The unit has a stuck/closed TXV metering device. I also noticed no reaction to ice water or Hot water.Club member needs a replacement on TXV metering device for unit. Personnel Christina said she will handled the estimate for replacement of the TXV.