Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dobbs Heating & Air is the best! Great people who are professional, on time and affordable.
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Khalil seemed to really know his job. He didn't rush through the semi-annual servicing of my furnace (relatively new...bought from Dobbs along with my A/C unit a couple of summers ago). Very personable. Service with a smile is always welcome these days. He arrived at my home within the expected timeframe, which is always appreciated.
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Jonathen was so nice and courteous. I was very impressed by his professionalism and friendliness.
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Will recommend Dobbs every time!
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This company is the best I have had period. From the contact calls to the on site service. It would be hard to get a better service company than this one for your Heating and AC needs. I know it sounds like a line. But read the other reviews and give them a shot, you won't be disappointed. P.S. Khalil was the on site tech you want to take care of the HVAC service call. Thanks
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The technician was very polite and respectful. He presented me with a business card when I opened the door and he was careful when he came inside to put covers over his boots. I liked that he explained everything to me before he started the work and he made sure all my questions were answered before he left. Very nice young man.
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Arrived today to replace 4” media filter with lower MERV rating along with replace/reroute 8” return on the kids & bonus room system along with replace/reroute 10” return on master-bedroom closet.Upon arrival removed original duct-work from each system found on the master-bedroom return to have manual damper installed which was causing rattling noise removed damper then re-ran new 8” & 10” flexible duct-run confirming noise issue was resolved
Arrived today due to continued issues on dehumidifier within the basement.Upon arrival thermostat was at 72° with desired temperature of 78° then the de-humidistat was at 57% humidity.Upon arrival tested operation confirming the indoor & outdoor equipment was operational along with dehumidifier was fully operational as well.Allowed equipment to run for 5-10 minutes with temperature and humidity dropping within short period of time temperatures dropped to 68° and humidity dropped down to 47% and continued to drop lower.Temperature split was 54° & 78° which is a 24° temperature split.Re-searched manual finding all readings to be in specifications per Sante-Fe. Advised customer to allow maximum effectiveness they will need to run air conditioning at lower temperature to assist dehumidifier with removal of humidity.Along with there are various additional factors that plays a role with humidity issues such as windows, doors & seals along with insulation and many more factors.Found the filte
Performed a two system cooling maintenance on two 2019 Trane’s the ODT is 66°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.There is two 16x20x1 which were discolored but not clogged each filter was replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel & indoor evaporator coil was inspected finding neither to be dirty.Inspected wires and connections not finding any broken, damaged or arced wires along with didn’t find any damaged or loose connections.Drain line was blew out and flushed confirming proper drainage and condensate pump was cycled as well confirming successful cycle.Flood prevention was tested confirming its operation.Armaflex was damaged in various areas a quote to replace has been provided Once finished evaluating the indoor equipment began evaluating the outdoor equipment checked capacitor, fan amps, compressor amps, refrigerant levels
Completed maintenance on 2 systems cooling, upstairs and main level operating correctly. Basement unit is old R22, low Freon, did not complete maintenance. Owner said he will get in touch with the office when he’s ready to address unit..
Completed 2 system cooling maintenance, checked filters, replaced filter. Units operating properly at this time
Returned today with Keith to inspect noise concerns that were reported from living room/mudroom, master bedroom & kids & bonus room.Tested each system hearing noises that were reported.There are currently Honeywell 4 inch media filters MERV 11 installed confirmed the filter door was properly intact along with furnace doors were properly intact.Removed the filter noticing the noise has quieted down will need to return with three 16x25x4 MERV 8(NON-HONEYWELL).Looked within equipment finding shipping bolt still installed on each blower assembly which is improper each was removed which also helped with the noise as well.Lastly the kids bedroom/bonus room & master bedroom return need to be extended/rerouted to help with excessive noise being distributed through the return vents.
Arrived today due to 2014 Carrier(unit #6) which is responsible for the main office.Upon arrival thermostat was at 77° with a desired temperature of 71° confirming the indoor & outdoor equipment was non-operational.Once operation was determined began diagnostic on the indoor equipment removed cover to equipment testing for power not having any voltage went to breaker finding it to be tripped in multiple areas of the facility.Reset breaker which regained functionality to indoor & outdoor equipment.Once operation was regained began diagnostic on the indoor equipment the filter 16x20x1 was not discolored or clogged the filter wasn’t replaced on this visit.Confirmed voltage was proper going to equipment equipment along with tested transformer confirming it was in specifications.Low voltage fuse was not blown and no safeties were tripped.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blo
Arrived today due to main office system not cooling/heating upon arrival thermostat was at 77° with a desired temperature of 70° confirmed the indoor & outdoor equipment was non operational.Once operation was determined began diagnostic on the indoor equipment checked for voltage confirming proper voltage was being distributed to equipment along with tested transformer confirming it was in specifications.Low voltage fuse was not blown checked SS1/SS2 finding it to be tripped drained water from device which allowed operation to be regained.Once operation was regained confirmed indoor and outdoor equipment was fully operational.Continued diagnostic on the indoor equipment the filter 16x20x1 was not discolored or clogged the filter wasn’t replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with pla
Completed 2 system cooling maintenance on, checked filters, both communicating systems operating properly at this time.
Completed 2 system cooling maintenance, replaced filters. Downstairs unit had malfunctioning contactor, replaced, system operating properly.
Returned today to replace 40/7.5 capacitor on the upstairs system once repair was completed tested operation of equipment confirming it was properly operating
Performed a four system cooling maintenance on four 2023 Lennox ODT is 83°.Tested overall operation of equipment confirming the indoor & outdoor equipment were both fully operational.There is three 16x25x4 & one 20x20x5 which were discolored and clogged a quote has been provided to replace with approval replaced all four inch filters on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires along with connections not find
DCM5: AC complete, replaced (1)20X25X1, (4)20X20X1, (3)14X14X1 filters. All systems are fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached.
DCM3: AC complete, replaced (2) 16x25x1 (1) 16x20x1 and dehumidifier filters washed 2 washable filters. All systems are operating properly at this time. Upon arrival homeowner had concerns about his dehumidifier keeping up with the humidity. Humidistat was set to 35% and reading 45% talked to homeowner and told him if he wants he’s humidity percent in the 30s he is going to have to run his system at a cooler temperature. Thermostat was set to 80 cool. Now set to 74. Humidifier itself is operating properly removing .4lbs of water. Mini split is operating properly. Upstairs, main floor and basement systems are fully functional and operating within manufacturer specifications, refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached.