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Overall Experience
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Convenience
Overall Experience
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Price
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Overall Experience
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Price
Convenience
Overall Experience
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Convenience
Keith is exceptional. He is prompt, whip-smart in his trade, honest, and thorough . . . everything you want in a professional contractor. Feel confident in using Dobbs for any HVAC issue. Thank you!
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Dobbs trains their staff to be courteous and provide clear information to customers. A great business.
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Professional, hard working and thorough. Exceptionally knowledgeable about the Trane systems installed. Cleaned up everything afterwards as if they we never here. Thank you.
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Mason did a great job. Informed me on all aspects of service completed. Very pleased with overall service and will recommend Dobbs to all my friends and contacts.Cleared out clogged drain line on AC unit.
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I am soooo grateful Dobbs was able to send someone out the same day. Rob was so professional and friendly. Excellent customer service!
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Another HVAC company came to unclog my system drain. For any future problem with a clogged drain, it was suggested that I have a condensate pump pan & other work. I didn’t understand why? So I called & had a second opinion with Dobbs. Glad I did, because it’s not necessary to have the extra work done. This saved me $797.00. I will set up the twice a year seasonal HVAC checkup. Thank you Keith Dobbs.
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Unit 19 3rd floor is frozen due to bad ecm blower motor. Motor needs replaced. Thermostats needs to be unlocked. Office will contact. Pictures included.
Completed single system cooling maintenance on, replaced filter. Unit operating properly at this time. The inside of air handler has got a lot of moisture.
DCM3: AC complete, checked 16x20x4 filter, replaced upstairs (1) 16x25x1 filter and gave homeowner (1) 16x25x1 filter. Basement system is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Main floor system is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Upstairs system is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. When clearing drain line noticed growth building on bend in drain line. Talked to homeowner about running her drain with a downward slope to ensure drainage and help prevent growth/clogs. She approved. Re ran drain line with more downward fall and tested. No leaks, blew through drain
DCM3: AC complete, replaced (1) 20x25x1 and (1) 14x25x1 filters checked 20x25x4 filter. Upstairs system is fully functional and operating within manufacturer specifications at this time, refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Temp split 18* Main floor system is functioning properly and operating within manufacturer specifications at this time. Found indoor blower wheel and coils dirty, however refrigerant pressures and temperatures are appropriate for indoor and outdoor temperatures. Blower wheel and coils being dirty can cause airflow issues causing system to freeze up. Due to age of equipment multiple part failure is possible at anytime. Sunroom system is functioning properly however is not operating within manufacturer specifications due to indoor capacitor being out of range. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Indoor blower wheel and coils are both dirty. Du
Power was off to indoor system. Turned power back on and set thermostat in only ac to prevent heat from operating.
DCM1: AC complete, checked 16x25x4 filter. System is fully functional and operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found system does not have surge protector, talked to homeowner he said he thinks he has a whole home surge protector but is going to call his power company to confirm. If not then he would be interested in having one installed. Maintenance checklist attached. Temp split 18*.
DCM2: AC incomplete, replaced (2) 16x25x1 filters. Front system is operating within manufacturer specifications at this time refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found blower wheel dirty and some insulation starting to fall off return duct. Furnace 2019, indoor coils 2017, condenser 2016 Back system is not operational found fan relay stuck closed causing system to run continuously even when system was off, control board has failed only sending 14v when receiving 28v found burn mark on back of control board. Blower wheel is dirty. Unable to check a/c at this time due to control board faults. Furnace 2018, indoor coils 2016, condenser 2016. Talked to homeowner he decided to have comfort advisor give quote on upgrading furnace. Will complete maintenance once system is repaired or replaced. Photos attached. For comfort advisor- system on right in the attic, system not stickered on outdoor.
Quoted and emailed over using hvacbizpro
Replaced 7.5 ton single port cooling coil on twinned Trane 95% gas furnaces for the church office areas. Pressurized and checked refrigerant levels. Checked operation of system and system is running to manufacture specs.
Installed dryer vent covers on 1021 and 1008. Photos attached. Spoke with Steven he asked if we could reschedule 1007 due to it getting late and they had put laundry in told him that we weren’t sure when we would be able to get back out and he said that he would install it himself.
Found ptrap clogged, cleared ptrap and tested unit,operating properly.
Upon arrival homeowner stated she had been feeling symptoms of carbon monoxide poisoning, checked co levels before turning system on 0ppms checked co levels after turning system on and was getting 1ppm. Scoped heat exchanger and found crack on upper cell, tagged furnace and informed homeowner of the potential danger running system in heat mode at this time. Also found gas leak before the meter. Told homeowner she would have to get her gas company to fix it due to it being at the meter. Homeowner decided to have comfort advisor come out tomorrow 1-2. Photos and videos attached.