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Through intense rain storm Rob S did a great job. As usual Dobbs came through.
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Hands down the best experience I've had with an A/C company. Rob was on time, thorough, and so friendly. Every person I interacted with at Dobbs was friendly, professional, and the communication was flawless. Would absolutely recommend.
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I'm always impressed by the professionalism of Dobbs employees
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AC stopped working on a hot August night! Dobbs to the rescue the very next morning, I recd a call and an appt for early afternoon. A new part was put on and a wire fixed. Back in shape with cooler temps inside! Thank you for the great service.
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Alex is awesome. Last week he figured out that our Nexia thermostat was defective. He managed to program it to keep the upstairs cool until he returned. He just finished coordinating with Trane and has installed a new one for us. There was no charge for either of his two trips to our house...just another reason to recommend Dobbs to family and friends. Great job Alex!
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The technician that came out to my house was very helpful and polite.
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I have used other companies but always felt they wanted to sell me something and the service was an afterthought. Dobbs puts service first If you need more than service you know it's a "need". Their office staff Are "superstars " always staying in communication with you regarding Appointments and promptly getting back to you. This is a great concept company.
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Service was very efficient and thorough. I appreciate the call ahead of time to estimate arrival time.
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Unable to complete maintenance on congregation 40 ton units. Systems are coo,ing Chapel / lobby unit : system is low on refrigerant, added 4lb of R410. Need to leak search and conduct maintenance on this system Dining room unit #2 : System is out of refrigerant and locked out on low pressure cut out. Need to leak search Dining room AC unit #1 : Outdoor fan #2 has failed and is spinning backwards. Need to replace fan motor. Model # in equipment history. Someone had turned off outdoor unit disconnects, left disconnect off
DCM2 complete; AC; (1) F18251 and (1) F16201 replaced. Systems are fully functional. All components are operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. AC checklist attached. Outdoor ambient is well below manufacturer testing limits
Universal Pressure Switch 2 year part and labor warranty with club membership Replaced universal pressure switch: System is now fully functional and operating within manufacturer specifications at this time. Checked gas repair in basement, gas cocks are still leaking, videos of leak added.
Electrical repair was completed, tested system Tested system in Cool Mode ( system uses two compressors ) both outdoor condenser fans are faulted. Fan #1 has open windings and will not energize, fan #2 has shorted windings. Refrigerant circuit #2 has a leak in the refrigerant circuit, refrigerant circuit #1 looked adequately charged but due to fans not working there is no way to fully know. Refrigerant circuits use a shared condensor and evaporator fin pack so if the refrigerant leak is discovered in the evaporator or condensor then both refrigerant circuits will have to have the refrigerant removed, the fin pack replaced and then both circuits vacuumed and recharged with refrigerant Tested system in Heat Mode; functions as designed Disconnect AC thermostat wire at unit control board so system can still heat
DCM1: AC complete, checked (1) F16204. System is fully functional and operating within manufacturer specifications at this time, pressures and temperatures are appropriate for outdoor and indoor weather conditions. Adjusted damper in sons room and installed where was it? Oh yeah, and you didn’t forget it p-trap
DCM1: AC complete, replaced (1) 18x25x1 filter. System is fully functional and operating within manufacturer specifications at this time, temperatures and pressures are appropriate for outdoor and indoor weather conditions.
DCM4 service services 2 of 2 Heat completed, Changed (1) 12x25x1 (3) 16x25x1 and (1) 14x25x1 filter, tested system operation’s systems are operating properly at this time attached is heat maintenance checklist.
Completed 2 system tune up, tested system operation’s Checked (1) 15x20x1 (1) 20x25x1 filter, systems are operating properly at this time attached is tune up checklist.
DCM1 :Service 2 of 2, AC: , Changed (1) 16x25x1 filter, Performed Cooling Maintenance Per Checklist system is running at this time.
Installed 8” return duct. Checked systems settings and zoning operations. System and zoning is running properly
Removed old equipment and installed new Rheem 4 ton communicating full gas system. Installed new zone board, new zone dampers, new bypass damper, new supply plenum, 2 new return plenum with 2- 16x25x4 filters, new emergency drain pan, new pan safety switch, new coil safety switch, 2 new Econet thermostats, new surge protector, and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, gas line, all ductwork, and vent pipe. Tested zone system, tested system operations in heating and cooling, set refrigerant charge. Will need to return to cut in 8” return duct.
DCM1 complete; Heat ( with an AC check ); (1) F16251 replaced. System is functional. Components are operational. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. Heat checklist attached Multiple ducting and electrical issues identified. System is a 5 ton indoor unit with a supplemental heat kit that requires a minimum circuit ampacity of 56A, current wiring is not rated for the electrical load which is why the wires going to the disconnect are starting to discolor and overheat, photo attached. System is running 8 gauge wire on a 50 amp breaker. Should be 6 gauge wire on a 60 amp breaker. Condensate drains directly onto floor of crawlspace with no p-trap, photo attached Multiple locations on supply ducting that have holes, have come loose or insulation has fallen away, photos attached Supplemental heat kit is installed backwards, photo attached
DCM 3: AC complete, replaced (2) 20x25x5, (1) 20x20x5 Ultravation filters. Systems are fully functional and operating within manufacturer specifications at this time, systems temperatures and pressures are appropriate for outdoor and indoor weather conditions. A/C maintenance checklist attached.
DCM3 complete; AC; (1) F16204, (1) F14251 and (1) 20251 replaced. All systems are fully functional. All components are operating within manufacturer specifications. Refrigerant pressures and temperatures are appropriate for indoor and outdoor conditions. AC checklist attached
Replaced capacitor ($344) due to contract we will not charge for capacitor however if the contract falls through then homeowners will be responsible for replaced capacitor. Removed upstairs filter to ensure proper airflow.