Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Brad arrived when he said he would. He is professional and friendly.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The tech called ahead with an estimated arrival time and was actually 15 mins early. He kept me updated as to what he was doing. He found a bad capacitor and explained why it was bad then replaced it. Good experience.
Overall Experience
Quality
Price
Convenience
Completed single system cooling maintenance on. Unit is very old R22, 30 plus years. Outdoor coils are starting to rust, ductwork under house needs repair, drain needs corrected. Contactor is charred. This unit needs replaced as soon as possible.
Performed a two system cooling maintenance on a two 2020 Trane’s the ODT is 76°.Tested overall operation of equipment confirming the upstairs indoor equipment was operational but outdoor equipment was non-operational and the main level indoor and outdoor equipment was fully operational.There is a 16x20x1 & a 16x25x1 both were discolored but not clogged the filters were replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Also inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment and the ability to properly cool/heat a quote has been provided to clean indoor evaporator coil.Inspected wires
Arrived today to replace Rheem eco-net thermostat upon arrival removed original malfunctioning part then installed new part.Once finished installing new part configured new thermostat to specifications.Lastly tested equipment in heating & cooling function confirming its properly operating
Talked with Jason with Rheem support, a new eco thermostat is needed
Replaced warranty VSDOC board, cycled unit was, operating properly at this time
Talked with Jason with Rheem support. We determined that the VSODC board s faulty and needs replaced. Also the inverter drive board is faulty and needs replacing. The parts are warranty. VSDOC board part#- 47-104848-09k. Inverter drive board part#- pd476645. Model#- RP1760AJVCA. Seral# w412111176.
Heat maintenance. Checked inducer motor, indoor blower motor both within manufacturer specs. Checked pressure switch, made sure pressure switch hose and port are clear. Scoped heat exchanger, no visible deterioration. Cleaned flame sensor. Temp rise is good, Drain is clear. Replaced filter 16x25x4. System is running correctly and efficiently at time of departure.
All 38 Refrigerators outside were empty on refrigerant.
2 system heat maintenance, checked blower motors, heat strips, compressors, condenser fan motors everything is within manufacture specifications. Contactor ohms are within spec. Coils are clean, Drains are clear, water safeties are working as intended. Changed both filters 16x20x1, 20x20x1. Both systems are working correctly and efficiently upon departure. Customer is happy.
Heat maintenance, checked amp draws on blower motor, heat strips, condenser fan and compressor all within manufacturer specs. Drain is clear, changed filter 20x22x1, all Safeties are working correctly including water safeties. High volt disconnect has correct voltage, contactor ohms are within spec. 70 degrees outside was unable to get pressures. System is running correctly and efficiently at time of departure.
Completed 2 systems Heat maintenance, replaced filters, systems operating properly at this time
Arrived to complete startup Pulled vacuum down to 183 microns, conducted decay test, system held at 268 microns. Released charge into system and secured service valves. Installed thermostat and Redlinked with indoor unit. Completed thermostat setup. Tested system. Functions as designed. Left thermostat in Off mode
DCM1: Heat complete, replaced 20x20x1 filter. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Maintenance checklist attached.
DCM1: Heat complete, replaced 20x20x1 filter. Recommend replacing filter more frequently to keep system clean and increase longevity. System is fully functional and operating within manufacturer specifications at this time. 0ppms of carbon monoxide in the home. Photo and maintenance checklist attached.
