Had a great experience with Dobbs Heating and Air! Other companies told me I'd have to wait 3 months for routine A/C maintenance with a 12-hour appointment window — not Dobbs. They offered flexible scheduling and arrived right on time. Mason was friendly, explained everything clearly, and even left me a spare filter. Prompt, efficient, and professional service. Highly recommend!
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Dobbs does excellent work. They were here to service my air conditioning for the spring and summer seasons and did a great job. As always, they were very professional and answered any questions I had. Thank you Dobbs
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The service provided by Dobbs Heating and Air Inc. was excellent. Mason and Brandon were friendly and knowledgeable and kept me posted about every detail of the services they performed. They did a great job!
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Great customer service, knowledgeable, polite, professional! Would recommend them .
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The young man was very professional, and answered all of my questions.
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I have been using this company for over 20 years, and they have always done a great job!
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Keith was excellent. He explained the options and costs. Dobbs has very little hidden cost compared to other companies. Stay honest and keep up the good work. My dogs even liked him
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Both associates were professional and courteous. Mason made sure to explain everything that he was doing and stayed until he was completely sure unit was working correctly. I was happy with the service provided.
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Arrived today to replace compressor, drive board and install two line-voltage monitors.Upon arrival removed original malfunctioning drive board then installed new drive board.Once new drive board was installed decided to continue diagnostic before proceeding with additional repairs confimred the indoor and outdoor equipment was fully operational.Began diagnostic on the indoor equipment the filter 16x25x4 was gently used not showing any signs of being discolored or clogged the filter wasn’t replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts a quote to clean blower wheel has been provided previously.Also inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimize the efficiency of equipment along with aff
Completed 3 system cooling maintenance on, replaced filters, all units operating properly at this time however all 3 are 10 years plus old. Recommend replacing. Estimate for water safety for basement unit included
Replaced rollout switch and tested rollout switch is now operating properly. Sealed both returns to return plenum, 3 supply’s to supply plenum and coils door. Used screws, tape, mastic and insulation. Photos attached. Checked seals to make sure air wasn’t leaking. Air is not leaking from ducts or coil door. Completed DCM1: AC complete, replaced 16x25x1 filter. Washed condenser coils without coil cleaner due to coils being micro-channel coils. System is functional and operating as designed for AC. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Due to the age of furnace multiple part failure is possible at anytime. Furnace 2010 AC 2019.
Performed a two system cooling maintenance on a 1999 Lennox & a 2015 Trane the ODT is 79°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.There are two 16x20x1 which were gently used not showing any signs of being discolored or clogged the filters were not replaced on this visit spares were left.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested confirming it was in specifications.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor
Completed 2 system cooling maintenance, replaced and washed filters. Main floor unit operating properly. Basement unit is old R22, indoor capacitor weak. Units operating properly at this time
DCM1: AC complete, homeowner recently replaced 20x25x1 filter. Placed new filter in attic by furnace. System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Talked to homeowner about adding a UV light/whole home purifier. UV light will serve multiple functions such as keeping bacterial growth off of coils and removing impurities in the air improving the indoor air quality.
Arrived today due to a 2017 Trane not cooling/heating along with reports of thermostats being blank.Upon arrival confirmed all three thermostats were blank not allowing any testing of functionality of equipment.Began diagnostic on the indoor equipment the filter 16x25x4 was dirty & clogged a quote was provided to replace media filter with approval replaced.Next looked into sight-glass not finding furnace control board indicating light displaying removed cover to equipment testing transformer finding it to be burned out a quote to replace malfunctioned transformer has been provided along with a quote to install a dedicated transformer for zone board board and accessories.Advised customer before proceeding with repairs these are repairs required to continue diagnostic there could still be additional repairs required with approval installed transformer for equipment along with dedicated transformer for zone board and accessories.After parts were installed tested for low & high voltage con
Arrived today to replace indoor txv on a 2021 Trane which is responsible for the break-room(unit #4).Upon arrival recovered 6.5lbs of 410A once finished with recovery of refrigerant was completed removed malfunctioning txv & replaced filter drier.After completing installation of new parts performed a pressure test at 636psi confirming it was able to hold pressure indicating there isn’t a leak present.Next pulled a vacuum down to 500 microns then added 6.5lbs of 410A to equipment which is factory charge.Lastly spoke with Joe about additional repairs needed to allow equipment to run efficiently along with prevent issue from repopulating a quote to clean blower wheel, indoor evaporator coil, clear indoor evaporator coil drain and indoor pvc drain line along with install new media filter.Joe will look over estimate then call back when approval is granted.Equipment is cooling at this time with concerns of malfunction repopulating due to additional repairs needed.
Performed a two system cooling maintenance on two 2017 Trane’s the ODT is 65°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.There are two 16x25x1 which were discolored along with clogged the filter was replaced on this visit recommend replacement of filters more frequently.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires and connections not finding any broken, damage
Returned today to replace condensate pump on main level system removed original malfunctioning part which was hot wired which is improper installed new part then installed proper plug connector to allow proper plug for both condensate pumps.After installation tested operation of condensate pump confirming it was properly operating re-quoted repairs that are needed to be performed on equipment the system is cooling with concerns needing to be addressed.
Arrived today to install new supply & return grilles on the main level and upstairs unfortunately could not replace two due to improper sizing will have to order missing supply grilles then return to install.Recommend having duct work cleaned along with biological growth treated.
Arrived to system off, turned system on and found rollout switch has failed. Bypassed rollout switch and tested system in A/C, A/C system is operating properly refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Found furnace high limit has been bypassed, furnace no longer has any heat safeties if furnace where to overheat or rollout (flames starting to come out of burners) nothing would shut the system off. Found duct leakage on both supply and return. System is currently not operational, power is off at switch in attic. Spoke with homeowner and offered comfort advisor to give quote on updating furnace. She said she needed to talk to her fiancé. Furnace is 2010 and A/C is 2019.
Performed a single system cooling maintenance on a 2023 Lennox the ODT is 72°.Tested overall operation of equipment confirming the indoor & outdoor equipment was both fully operational.The filter 14x25x1 was discolored along with clogged the filter was replaced on this visit recommended replacing filter more frequently.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Inspected wires and connections not finding any broken, damaged or arced wir
