Jared was great! Very respectful of my home, competent and personable.
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Outstanding service and response to my heater issue and just want to say Thank You!!
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Keith is great! Dobbs is fantastic; I’ve been with Dobbs since buying my house in 2012. And I’ll continue to be a Dobbs customer.
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As usual, Dobbs’ service was awesome! Gary the tech was great! Knowledgeable and a great guy!
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Always super caring and helpful. Dobb’s does not try to upsell like most other HVAC contractors.
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Cody did a super job completing the scheduled maintenance. Also took a few minutes to review an issue I had with a warm room and will follow up with others on next steps. Thanks.
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We were experiencing issues with our second floor air conditioner over the past week and a half, which is not something you want happening during the Summer months in Georgia. Our appointment was initially scheduled for Monday, but Dobbs Heating & Air called asking if they could come out on Friday, 3 days earlier than we expected. Of course! So, after Rob and his trainee, Jordan, arrived, they patiently troubleshooted the issue narrowing it down to a clogged PVC condensation pipe. The culprit was 19 years of calcification and mineral build up in the drain line. This was definitely a 2-person job, but they worked like a finely tuned machine, cleared out some very challenging obstructions found in multiple locations in the drain line, and were extraordinarily pleasant and resourceful. I would recommend Dobbs Heating & Air to everyone, I know we will definitely use them again. Great job, Rob and Jordan!
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Performed a two system cooling maintenance on a 2018 Carrier & a 2024 Rheem the ODT is 82°.Tested overall operation of equipment confirming the indoor & outdoor equipment for the main level equipment was operational but upstairs was non-operational within further diagnostic determined thermostat has malfunctioned along with various other issues that need to be addressed.There is a 16x20x1 which was gently used and a 16x25x4 which was discolored and clogged both filters were replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Capacitor was tested confirming it was in specifications.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets
DCM2: AC complete, replaced (2) 16x25x1 filters. Upstairs system is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Furnace is 2002 however blower is clean AC is 2019. Main floor/ basement system is operational however blower wheel and evaporator coils are both dirty. Heat exchangers are starting to rust and furnace is from 2002 all warranties have expired on furnace AC and coils is 2017. Spoke with homeowner about options and she decided to have comfort advisor come out Wednesday 10-11am.
Arrived today to clean outdoor condenser coil along with install armaflex on the suction line-set.Upon arrival water rinsed coil then chemically cleaned twice removing all debris/build up.Once finished cleaning equipment placed armaflex on suction line-set cutting to specific measurements.Once completed performing repairs tested equipment confirming the indoor & outdoor equipment was fully operational.Began diagnostic on the indoor equipment the filter 14x25x1 was extremely discolored along with clogged the filter was replaced on this visit due to remolding taking place recommend replacement of filters more frequently.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Drain line was blew out & flushed confirming it was draining properly and not clogged.Tested flood prevention safeties confirming they were both operational.Zone equipment was confirmed to be operational along with having all necessary accessories.Once finished with diagnostic o
Removed old furnace and installed new rheem 50k btu gas furnace. Installed new supply plenum, new return plenum, new zone board, new zone dampers, new emergency drain pan, new pan safety switch, new coil safety switch, and new 8” supply duct to garage. Reconnected high voltage, low voltage, drain line, gas line, vent pipe, and all duct work. Tested system operations in heating and cooling. Completed zone testing.
DCM3: AC complete, replaced 16x20x1 and (2) 16x25x1 filters. All systems are fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Ambient 57*. Maintenance checklist attached.
Completed single system cooling maintenance on, replaced filter, unit operating properly at this time
Arrived today due to 2017 Goodman having reports of concern of equipment leaking refrigerant the ODT is 66°.Upon arrival thermostat was at 69° with a desired temperature of 70° lowered temperature on thermostat to allow diagnostic confirming the indoor & outdoor equipment was fully operational.Once operation was confirmed began diagnostic on the indoor equipment the filter 16x25x1 was not installed along with no filter rack was installed duct-board was freely cut and not in-closed a quote has been provided to install a 16x25x1 filter rack.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Also inspected indoor evaporator coil finding it to be dirty which affects the efficiency of equipment a
Dropped igniter with Tim.
DCM1: Heat Completed, Changed 16x25x1 filter System is fully functional and operating within manufacturer specifications at this time, Heat rise of 49 degrees.
DCM1: AC Completed, Changed 20x25x1 filter System is fully functional and operating within manufacturer specifications at this time. Refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Indoor blower motor 20mfd capacitor is out of range reading 16.6
Owner had already bought and replaced ignitor, the furnace is operating properly. I checked unit wiring,amps, ohms. Ignitor warranty
Cleaned flame sensor, operation proper. Homeowner bought the maintenance.
2 system heat maintenance. Furnace/heat pump. Both systems are running correctly and efficiently at this time. See attached service forums. Customer changed both of there filters this week. Gave them an estimate for additional ss1’s on both systems and to replace outdoor armaflex on both condensors, homeowners denied estimate at this time.
DCM2: Heat Completed, Change (1) 14x25x1 (1) 16x25x1 Systems are fully functional and operating within manufacturer specifications at this time. Heat rises are within range requirements.
Installed 6” round hard pipe for kitchen hood vent. Installed wall cap for hood vent. Sealed all seams on hard pipe.