Christian and Jaylen were on time, got the job done within two and a half hours and very nice
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Always happy with Dobbs service. Did a great job and explained everything along the way.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Rep was friendly and efficient. As this is a service that we have done two times per year he asked me what I would like for the temperature settings in our Climate Controlled buildings. They are great for business.
Overall Experience
Quality
Price
Convenience
All dehumidifier was unplugged. I plugged all dehumidifier back up and did a dehumidifier test on each climate control building.
Today I arrived to service call. The unit has a stuck/closed TXV metering device. I also noticed no reaction to ice water or Hot water.Club member needs a replacement on TXV metering device for unit. Personnel Christina said she will handled the estimate for replacement of the TXV.
Today I arrived to a service call for clog in drain line. I had to replace condensations pump and unclog drain line also vacuum water from pan. Everything was cleaned and replaced with new condensation pump.
Today arrived at atrium property to do service call. Unit is operating cool but needs refrigerant. The refrigerant is R22 and unit is an older unit. Office needs to check with property owner for comfort advisor to set time to come over to discuss different options.
Replaced outdoor unit with new uni. Tested system operations. Set refrigerant charge.
Leak searched indoor evaporator, outdoor condenser and line set I could get to. Did not find any dye on any components. Unable to check line set going through elevator chase. Leak could be in line set going through elevator chase or too small for dye to leak out of. Refrigerant pressures and temperatures are appropriate at this time however not sure of the leak rate. System is operational at this time. Talked to Tracy because Dorris was not available.
Installed hard start kit and new capacitor. Heat pump still wouldn’t run the compressor. Talke with Trane tech support and they said the compressor or unit would need to be replaced.
Removed old equipment and installed new Trane 3 ton 454b heat pump and air handler. When testing system operations the condenser fan would run but the compressor would not start. Checked all wiring connections, checked for high voltage, checked continuity on compressors terminals and plug wires. Tested amp draw on compressor and compressor is pulling 45amps but not running. Will need to send a technician out with a hard start kit and a new 45mfd + 5mfd capacitor to test it to see if the compressor will kick start.
Office ac 2lbs low R410A. Added 2lbs,checked pressures and delta t. Operating properly at this time. Unit does have a leak that needs to be addressed. Estimate for leak check included.indoor coil leaking. Pictures included.
Checked thermostat and moved it to 76. Turned on dehumidifiers, humidity at 42% at this time
Performed a single system cooling maintenance on a 2015 Rheem the ODT is 85°.Tested overall operation of equipment confirming the indoor & outdoor equipment were both fully operational.There is a 14x25x1 which was discolored and clogged the filter was replaced on this visit.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected indoor evaporator coil finding it to be dirty when a indoor evaporator coil gets dirty it minimizes the efficiency of equipment along with can affect the ability to heat/cool properly a quote has been provided to clean indoor evaporator coil.Tested capacitor confirming it was in specifications.Inspected wires along with connections not finding any broken, damage
Performed a three system cooling maintenance on a 2018 Trane, 2016 Trane & a 2004 AIRE-FLO the ODT is 70°.Tested overall operation of equipment confirming the indoor & outdoor equipment were both fully operational.There is one 16x25x4, one 16x20x1 & one 14x14x1 filter.The 4 inch filter will be replaced by homeowner but the one inch filters were replaced on this visit by us.Blower motor was fully operational not showing any signs of being intermittent or dropping out.Blower wheel was inspected finding it to be dirty when a blower wheel gets dirty it minimizes the efficiency of equipment along with places a strain on equipment and parts which shortens the lifespan of both a quote has been provided to clean blower wheel.Inspected wires along with connections not finding any broken, damaged or arced wires along with didn’t find any damaged or loose connections.Reme-Halo(UV LIGHT) was found malfunctioning a quote has been provided to replace cell to regain operation to device to help kill a
Replaced warranty compressor, started new compressor and it started rattling and stopped pumping. New compressor is ordered.
Completed cooling maintenance on 2 of the 3 systems. Replaced filers. The basement unit was diagnosed with a faulty compressor in January. Owner has reached out and wants compressor replaced
Completed cooling maintenance on 5 systems. Replaced filters, operating properly at this time