We called Doc Dancer since they put in our furnace 3 year ago when our furnace stopped working. They let us know they would be out between 11 to 1. 20 minutes before the showed up we received a phone call saying they were almost there. Daniel, the technician who showed up was very nice and professional. He explained what was wrong and was able to fix it. Daniel made you feel as you were talking to a friend. I would recommend using Doc Dancer Inc to anyone needing furnace or A/C maintenance.