When you have a problem they are there ready and willing to fix it at anytime. The Service people are so kind and make things right.
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Anthony has s an exceptional professional; best technician in a long time. He treated my home like his own; closing doors, turning off lights, etc. Great service!
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Drake State has always provided knowledgeable, professional and friendly service on every visit. It starts when they call to schedule the visit. This time it was Emily who called and was able to schedule me for a convenient date and time. Today, Anthony arrived on-time for the fall tune-up; he answered my questions about maintenance on the recently installed heat pump. I was happy to hear the heat pump and mini-split receive a good report after going through the 27 May tornado. Anthony was professional, courteous, and I hope to see him on future maintenance visits.
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The scheduling and communication— from the first service call to new installation — was easy and seamless. Service tech and install crew were very personable and professional!
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The technicians who replaced the coils in my Air Conditioning unit were very knowledgeable and explained how long it would take and what was involved.. Very professional and polite.
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