Drake has always had an excellent turn around time when I've experienced an A/C problem. Quick to respond, service and get my office cooled down.
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Kieth and Josh were a great team. Arrived on time. Completed as promised with minimal disruption to our family schedule. Explained all the bells and whistles. After a week with no air....lifesavers really.
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I think that Drake is a great company with great employees. Thomas explained things in layman’s terms. Did all of the equipment maintenance checks and even wiped down the outside of our air unit to make it look years newer. Jenny also really worked with me to get a time and date that would line up with my work schedule and availability.
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The technician was awesome. Went through everything inch of furnace and a/c unit. What a wonderful experience. He was a ten out of ten.
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Drake continues to be a top notch service provider. They are professional while onsite, ensure their customers are happy with their work (install or service) and go the extra mile to answer any questions you might have. We have had experience with several of their tech teams and they have all been great!
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