Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Drake’s representatives are always top notch and do a great job for us
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Overall Experience
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Convenience
So far everything is working fine. We are anxious to see our utility bill. These guys even worked in the rain and got soaking wet! You should provide them with a small pop-up cover when they get in situations with inclement weather. Josh had to leave to get a part and was gone for more than an hour but Chris kept working. Chris also reinstalled a shelf they took down to install the unit. They were here from 9:15 am until 9 pm, an all-day job! We didn't know it would take that long to install the unit. It does look nice and professionally done however! Chris also showed us how to use the thermostat when he was all done.
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On one of the first days of warm weather, my air conditioner stopped working. The temperature in my home reached 78 degrees and was still climbing. Not wanting to attempt to sleep in such a high temp, I called Drake late in the day. A technician was at my home within a couple of hours and fixed the problem.
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Patrick was personable. Performed his duties effectively and efficiently. Very satisfied with his work.
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Patrick was very professional, polite and informative. He was a delight doing our inspection. We recommend him 5☆
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Overall Experience
Quality
Price
Convenience
