I have always used Dyess since building our home in 2005 when the company was run under different name. Your employees have always been extremely professional and friendly! Would never think of changing!
Harry was great. He found a problem that wasn't caught originally, because of an original installers mistake. He could have gone along with the original fix, but after solving the problem, installed the correct part (less expensive) to fix the unit. Very honest and trustworthy company. I use them for both residential and commercial. Thanks Dyess.
Like everyone else, my HVAC waited till the hottest day of the year so far to cut out on me. 90-degrees upstairs in the house a 5:00 PM. I called Dyess for help and within 45-minutes the unique Mr. Unique Ford was at my door, to our rescue. He diagnosed the situation and got the system up and running within an hour. Thank you Dyess for great service and for the pleasure of meeting Unique Ford. He was a true blessing.
The young man from Dyess was a pleasure to deal with. He very knowledgable and explained everything we needed to do...
Our tech, Floyd, was very courteous, professional. He was able to quickly identify the problem and make the necessary repairs. I liked that he used the surgical booties to help keep our house clean this is the second time he has been to maka service call at our house
The problem with the air conditioner was fixed, on this very hot day what more could you ask!!
Memorial Day we left the house early today and came home to a almost brand new A/C not working and a very hot house. We called to your Office and was told a technician would call back shortly. Floyd called within 15 mins and assured me he would be out this evening to check and see what the problem was. He diagnosed the problem almost immediately and found out it needs a part replaced. He will order the part that is needed and return to install it when it's in stock. Before he left he had our system up running so we will have air conditioning for the evening and next few days. We would highly recommend Floyd with Dyess Air to our neighbors & friends. Thank you again Floyd for your prompt attention and we appreciate you ensuring our A/C is working for our Family with the hot weather approaching this week.
I believe that rinsing off the air conditioning unit should always be part of the semi annual service. Clears away pine needles, etc to provide good air flow.