I was in desperate need of a furnace. My 19 year old furnace conked out on me. I called Dykstra and they gave me three choices. I picked the middle choice. An amazingly they were able to install it the next day. The two guys that came out for the install were professional and never stopped working until the job was done. Overall I had an excellent experience. I have done business with Dykstra for 30 years and I highly recommend the company.