Sam was very responsive, answered all my questions and did his work in a timely way.
I was informed and charged for a part that looked okay, but trusted that it was a bit past some date. The cost was about $100. But I was not informed of an additional cost over $150 for work on a breaker that I thought W.E Brown had installed and would be included in the monthly contract price. Thus the total cost of $230+ over and above the monthly contract price was disappointing
Response from W.E. Brown:
Thank you for taking the time to speak with me on the phone. I am glad that we were able to discuss the service call in detail and come to a better understanding of your concerns. Again, if there is anything else I can do or any other questions you may have, please feel free to contact me. McKenzie
We are having a difficult issue that we haven't been able to get solved as yet. However, Sam has really tried and I believe he will figure it out.
Sam was so careful to examine all possibilities with our strange odor. I really felt confident about his conclusions when he left.
On time, efficient, polite, thorough, answered few questions, very professional inspectors.
Guest shower not working and toilet not filling.
Repaired leak in well house. Replaced outside faucet.
Air cleaner repair and performed a freon leak search