Crystal is wonderful! I called her today and somebody came out the next day to fix my air conditioning. Brody was excellent, smart and experienced.
We needed a servicing for a quick turnaround closing. They came out the next day. Bodie was an absolute delight, courteous, thorough, knowledgeable, and answered any questions that we had. They were extremely reasonable and much less than our last HVAC company. We will use them in our new house from now on! I recommend them without hesitation. I'd give them 10 stars if it was available. Call them!
We just moved into a home with a heat pump and wanted to have it checked out and cleaned. I was notified by email and text when the tech was on his way. He was very informative and cleaned and inspected the heat pump and also checked the furnace. Very happy and will definitely use them for future inspections and service. They were also the best price of 3 that I got quotes from.
They were able to get me in same day for an emergency but didn’t charge me extra! Fantastic company!
My driveway is long so the technicians arranged the two panel trucks with equipment, tools, and the incoming Goodman furnance back bumper to backbumper so they could work aligned. From the outset after introductions to isolating electricals, removing the old unit, extracting the flue (original venting exhaust was below standard), and to disconnecting gas; to installing new Goodman unit and peripheries, the crew was no nonsense. About three hours into process the manager arrived to confirm progress. After cleanup and loading their tools and the expendables, we chatted about manuals, permit posting, operating instructions and payment methods. No complaints. There's no goofing off, here. Pricing is fair; but I had work that meets code, quality equipment, and years of combined technical experience on site, in the shop, and on the phone backing me.
The whole experience with Eagle Pipe and Mechanical was quite satisfying. They kept me informed of the progress, and communicated with me about scheduling and updates. The install crew worked efficiently and cleaned up after they were finished.
I had issues with other companies in the past, with Patrick he was up front and honest with his thoughts!!! Highly recommend Patrick!!!
Response from Eagle Pipe Heating & Air:
Thank you for the great review, Connie!
Very professional and fast! My gas fireplace is running like new.
I would trust Mike and his installation team with any size job. They were clean meticulous and utterly professional! Their tine on site was about five hours and the team left my yard and garage spotless after the job was done.