Great communication and professional staff

Erica from Philadelphia, PA

Darren, Jim, and Tom from ECI were fantastic from start to finish. I was extremely happy with the communication, professionalism and respect for our home that they displayed throughout the installation. And we started using the units immediately, what a difference it has made to the comfort level in our house! The price was competitive with other companies that I got quotes from and the finished product is very high quality.

Response from ECI Comfort:

Good morning, Thank you so much for taking the time to provide feedback on your recent installation. We truly appreciate your kind words and for placing your trust in ECI. Please do not hesitate to reach out with any questions or concerns. Have a wonderful day!

Extremely satisfied

Donna from Conshohocken, PA

James was Wonderful. Very quiet, clean and always smiling. Being a woman and staying at home during the install, I felt comfortable. His partner Brian was just as nice and the two of them worked very well together. They were super quick, arrived on time, protected our floors and carpet and we’re ver professional! I can’t say enough about how pleased I am with James and Brian.

Response from ECI Comfort:

Good morning, Thank you so much for taking the time to provide on your recent installation. We are so pleased that you had a great experience with James and Brian. We look forward to assisting you with any heating and cooling needs that you may have. Have a wonderful weekend!

Great Service

Richard from Philadelphia, PA

Install of a new rooftop AC Unit... very pleased with a ECI... glad I used them

Awesome support even after the install

Dominick from Bensalem, PA

Always available and willing to help! Great company that is adept at hiring great people!!

Quick and efficient

City.guy from Philadelphia, PA

Turns out our unit had a leak. The service team came out to test the system and fix the leak. No problems, done quick and easy.

Response from ECI Comfort:

Good morning, Mr. Knipe - Thank you for taking the time to provide feedback on your recent service visit with Stephan. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!

Well Done

Matthew from Moorestown, NJ

The team did an amazing job getting an old system working well.

Response from ECI Comfort:

Good morning, Mr. Long - Thank you for taking the time to provide a review of your recent service with Rich. We appreciate your feedback! Is there anything we could have done differently to have earned a 5 star review?

Excellent service

Timothy from Philadelphia, PA

Response from ECI Comfort:

Good afternoon, Mr. Potens - Thank you for taking the time to provide feedback on your visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a good day!

Installation exceeded my expectations

Chris from Merion Station, PA

Stephan and his installation team were really courteous, friendly, and accommodating. Exceeded expectations. Would (will) highly recommend.

selinda did a greatt job

Mary from Langhorne, PA

selinda was very thorough and pleasant and did her job quickly.

Response from ECI Comfort:

Good morning, Ms. Tillman - Thank you for taking the time to provide feedback on your recent visit with Selinda. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!

Great service

Mike from Philadelphia, PA

Very professional,clean, on-time and on budget. Workers were friendly, knowledgeable and courteous.

Response from ECI Comfort:

Good afternoon, Mr. Casey - Thank you so much for taking the time to provide feedback on your recent installation. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!

Great Service

Lori from Upper Southampton Township, PA

Rich S was very professional, friendly, and provided thorough service on my heater, explaining relevant issues.

Response from ECI Comfort:

Good morning, Ms. Lupinacci - Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and your continued support of our small business. Have a great day!

Great job

David from Hatboro, PA

Response from ECI Comfort:

Good morning, Mr. Tomlinson - Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and your continued support of our small business. Have a great day!

Good job!

Shirley from Levittown, PA

Rich was very good, he explained all that he was going to do and showed me after he was done. I would defintly use his service again. He was on time both visits.

Response from ECI Comfort:

Good afternoon, Ms. McWilliams- Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and your continued support of our small business. Have a great day!

Terrific, professional service!

Simone from Rydal, PA

Selinda and Kris were both on time and incredibly professional. They serviced three units for us, and when it took longer than expected given the condition of a couple of the units they rearranged their schedules so they could finish the job. They were transparent about the pricing, and explained everything fully. I also applaud ECI for hiring a diverse group of technicians, including women who are rarely represented in this type of field.

Response from ECI Comfort:

Good afternoon, Mr. & Mrs. Cosgrove- Thank you for taking the time to provide feedback on your recent service visit with Selinda. We appreciate your kind words and your continued support of our small business. Have a great day!

Great People, Great Service

Theresa from Philadelphia, PA

Katy and Alex are very friendly, knowledgeable, efficient and very helpful. I couldn’t be more pleased. Thank you so much!

Response from ECI Comfort:

Good afternoon, Ms. Mond- Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and your continued support of our small business. Have a great day!