Response from ECI Comfort:
Hi Denise, Thank you so much for providing feedback on your recent visit with Rich. We are so pleased that you were happy with services provided. I will pass this along to his supervisor. We want to thank you for your business and for choosing ECI. Have a wonderful holiday weekend!
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Awesome work ethic
Response from ECI Comfort:
Hi Melissa, Thank you so much for providing feedback on your recent visit with James. We are so happy that you were pleased. We appreciate your business and your patience with getting everything situated for your install. We are so happy to have you join the ECI family! Do not hesitate to reach out with any questions or concerns. Have a great day!
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Matt and Mike were great install team professional, polite, efficient, clean, quiet, detail oriented a pleasure to have in our home!
Response from ECI Comfort:
Hi Barbara, Thank you for taking the time to write a review. I will let the crew know how happy you were with the installation. We appreciate your business. Have a great day!
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This firm’s staff are honest, courteous, punctual and well trained. I am grateful to have found ECI after a horrible experience with a previous firm.
Response from ECI Comfort:
Hi Bill, Thank you so much for the positive feedback on your recent installation! We appreciate your kind words and welcome you to our ECI family. Please feel free to reach out if you need anything. Again, thank you for your business and have a wonderful day!
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Looked a lot of companies to replace central air system. ECI was recommended by a friend and proved to be a really nice experience, from the original consultation with John to the install with Frank and Josh. They definitely have my business going forward!
Response from ECI Comfort:
Hi Mr. Jenkins. Thank you so much for the positive feedback and taking the time to write a review. I will let the crew know how happy you were with the installation and John as well. We appreciate your business. Have a great day!
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After Covid return to condo, no AC in 90 degree weather. James came out the same day and was able to fix the unit and I am so greatful.
Response from ECI Comfort:
Hi Susan, Thank you so much for providing feedback on your recent service visit with James. We are so pleased that you made such a great first impression of ECI and our staff. We hope to assist in any heating and AC servicing you may need in the future! Thank you for choosing ECI and have a wonderful day!
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Everything came out great, we are very pleased with the service and the product.
Response from ECI Comfort:
Good afternoon, Ms. Perugini - Thanks so much for the positive feedback on your recent installation. We appreciate your business and welcome you to our family! Please don't hesitate to reach out if you need anything. Have a great day!
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Tech was knowledgeable and helpful
Response from ECI Comfort:
Good morning, Thank you for providing feedback on your recent service visit with James. We appreciate your kind words and being a loyal customer!! Have a great holiday weekend!!
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James was here to do an AC tune-up which he performed in a confident, courteous and professional manner with great attention to ensuring the little things were done. He even went out of his way to deal with a freon line condensate leak in a difficult to access part of my attic.
Response from ECI Comfort:
Good morning! Thank you for providing feedback on your recent visit with James. We are so happy that you were pleased with the service you received. We sincerely appreciate you being a loyal ECI customer and hope you have a wonderful day!
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Every interaction I’ve ever had with ECI personnel has been excellent, and this visit was no exception. To begin with, our units were installed in Nov 2018, and I had never followed up with the suggested annual maintenance. When I called to make the appointment in May, the woman who answered (Kathy? I’m sorry I’ve forgotten her name) took it upon herself to check that the first visit would be free, even after a year and a half, and it was. A+ Then the visit itself by Rich S was excellent—he arrived on time, he wore a mask and used booties, he was informative, thorough, and very pleasant. A+ You cannot go wrong with this company!
Response from ECI Comfort:
Hi Lisa, Thank you so much for providing feedback on your recent maintenance visit with Rich. Our goal is provide our customers with top notch service and we hope we have exceeded your expectations! We are so happy that you are part of our ECI family. Have a great day!
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No ac problem resolved unit operating normally after repair.
Tune up on unico heat pump system amana condenser
No ac problem resolved and ac tune up on carrier coil Payne condenser
Working on a AC issue on a Mitsubishi ductless system
Installing unico high velocity system with amana condenser
Diagnosis of Mitsubishi unit part ordered will return when delivered to install.
Check of rooftop unit recently installed
Installing unico high velocity system with trane condenser unit
No ac problem resolved system operating normally after repair.
