The tech was very efficient and pleasant
Response from ECI Comfort:
Good morning, Mr. Groben - Thank you so much for taking the time to provide feedback on your recent service visit. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Very friendly and professional service. Everything was fully explained and easy to understand. Will use use this company for all our air conditon and heating needs.
Technician arrived on time for routine air conditioner service. He detected a problem with an part that was corroded and recommended replacement. He had the part available as well as the filter required for service.
Nick was great at noticing there were issues with the initial installation. He followed up to make sure the issues were rectified.
This was our first maintenance visit since we had our High Velocity A/C installed last spring. The service guy was extremely helpful in explaining some fine points of maintenance behaviors to optimize our system. Very helpful, efficient and committed to excellent customer service/sqtisfaction.
The technician was actually early which was fine with me. He was knowledgeable and friendly. He even adjusted my vents on the ceiling for me and changed the filter on my humidifier. The personal service is what keeps me coming back to ECI The price was great too!
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