Response from ECI Comfort:
Good morning, Mr. Tomlinson - Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and your continued support of our small business. Have a great day!
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Katy has come to my home on two occassions (for a service call and a tune-up). She is always friendly, professional, courteous, and conscientious. All my interactions with folks at ECI are top-notch.
Response from ECI Comfort:
Good morning, Ms. Karpa - Thank you for taking the time to provide feedback on your recent visit with Katy. We truly appreciate your kind words and for your continued support of our small business. Have a wonderful day!
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Would definitely recommend to friends
Response from ECI Comfort:
Good morning, Mr. McMahon - Thank you for taking the time to provide feedback on your recent visit with Katy. We truly appreciate your kind words and for your continued support of our small business. Have a wonderful day!
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Response from ECI Comfort:
Good afternoon, Mr. Braig - Thank you so much for providing feedback on today's maintenance with Mike M. We truly appreciate your kind words and for placing your trust in ECI. Have a wonderful day!
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Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your kind words and for placing your trust in ECI. Have a great day!
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Mike was professional, courteous, and efficient. A pleasure to work with, and responsive on our questions.
Response from ECI Comfort:
Good afternoon, Mr. McMahon- Thank you so much for taking the time to provide feedback on your recent service visit with Mike. We truly appreciate your business and your support of our small business. Have a wonderful day!
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Response from ECI Comfort:
Good afternoon, Mr. Tomlinson- Thank you for taking the time to review your recent maintenance visit with Rich and Luis. We appreciate you placing your trust in ECI and supporting our small business. Have a wonderful day!
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Prompt, cordial, explained everything in easy to understand language. Thank you!
Response from ECI Comfort:
Good afternoon, Ms. Fuerst - Thank you for taking the time to provide feedback on your recent maintenance visit with James. We appreciate your kind words and for trusting ECI year after year. Thank you for your business and have a great day!
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Have had Rich two years in a row now and very happy to see him. Have had no problems since he has been servicing us.
Response from ECI Comfort:
Bill, Thank you so much for taking the time to review your recent service visit with Rich. We are extremely pleased that you had a great visit. Thank you for being a loyal ECI customer. have a great day!
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Kris did an awesome job!! Our oil boiler is running great just in time for winter.
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James was very professional, and thorough in his explanations of problems discovered. He is a personable young man, and knows the system.
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Had an old oil tank replaced. The crew showed up within 10 minutes of the estimated arrival time. Since the oil tank was in the basement, there was some difficulty getting the new tank down the stairs. They had to remove the railing to get enough space. When they completed the installation, they re-installed the railing and said "we took it down, we'll put it back up." Its nice to see that kind of work ethic these days. They kept me informed of some of the items they were seeing and what they would like to adjust, such the amount of slough that had built up in the tank, which slowed down the removal process, and also their request to change the location the fill pipe outside to be in a more convenient location and not partially underground. They were also able to refill the new tank with most of the, shall we say cleaner parts of the existing oil, reducing how much needed to be disposed of and replaced.
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The guys did a great job, the installation looks like someone was taking their Journeyman’s test. All plumb and level. Cleaned up all their trash. Friendly and professional.
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Completed AC tune up on Unico system with Amana condenser.
Completed oil tune up on Biase B10 boiler, running clean and efficiently at 10.8co2 and zero smoke.
Ductless heat pump repair and maintenance, service contract
Repaired leak on outdoor condenser. Made sure system was running properly. Thank you for choosing ECI. Enjoy your summer and be safe from your service tech Mike
Oil tune up and installation of air scrubber for Mitsubishi ductless
Performing AC tune up on a Amana system with Unico high velocity
ordered oil online @myexpressoil.com / Same day delivery