Our experience was excellent. Our salesperson (Ron) was very helpful and informative. The installation went very well. They did a very thorough and clean job. The maintenance done on our old unit to hold it over until replacement was done very well. The technician made sure we were comfortable until the unit was able to be replaced. We are very happy we chose ECI.
selinda was very thorough and pleasant and did her job quickly.
Response from ECI Comfort:
Good morning, Ms. Tillman - Thank you for taking the time to provide feedback on your recent visit with Selinda. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!
Service tech found issue fix it and now we are back up and running again.
Response from ECI Comfort:
Good afternoon, Mr. Rodriguez - Thank you for taking the time to provide feedback on your recent service visit with Kris. We truly appreciate your kind words and for placing your trust in ECI. Please let us know if we can ever be of assistance in the future. Have a great day!
Technician was prompt, professional, and pleasant.
Response from ECI Comfort:
Good morning, Mr. Buckley- Thank you for taking the time to provide feedback on your recent repair with Selinda. We appreciate your kind words and for being a loyal customer. Have a great day!
Kris was outstanding, as with all the guys and girls at ECI. Kris really took the time to listen and evaluate everything thoroughly, and addressed any concerns and questions I had.
Response from ECI Comfort:
Good afternoon, Mr. Paquette - Thank you for taking the time to provide feedback. We truly appreciate your kind words and your business. Have a great weekend!
Pleasant and friendly
Response from ECI Comfort:
Good morning, Mr. Kozicz - Thank you so much for taking the time to provide feedback on your recent service visit with Selinda. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your kind words and for placing your trust in our small family owned company. Have a great day!
Efficient and friendly service !
Response from ECI Comfort:
Good afternoon, Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your business and your continued support of our family business. Have a great day!
Yesterday Mike from Energy Comfort came out to install a part for our heater. He and Alice from the office coordinated the appointment and the service was completed in a friendly and professional manner. I have confidence in this company and their technicians to keep our heater in good condition through every season.
Response from ECI Comfort:
Good morning, Mr. Schardinger - Thank you so much for providing feedback on your recent repair visit with Mike M. We truly appreciate your kind words and for placing your trust in ECI year after year. Have a wonderful weekend!
ECI responded quickly when my furnace failed at the start of the cold weather season. The technician was very professional and knowledgeable. He diagnosed the problem and was able to get it fixed quickly even though the part was in short supply.
Response from ECI Comfort:
Good morning, Mr. Porter - Thank you for taking the time to provide feedback on your recent service visit with Kris. We appreciate you placing your trust in ECI. Please do not hesitate to reach out should you need anything assistance in the future. Have a great day!
Good
Response from ECI Comfort:
Good afternoon, Mr. Cook - Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!
Andrew did an amazing job. Left work area in excellent condition.
Response from ECI Comfort:
Good afternoon, Mr. Shaw - Thank you for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your kind words and for placing your trust in ECI. Have a wonderful day!
Performed a evaluation on a Weil Mclain oil boiler
Gas heater repair and maintenance, service contract
Performed oil tune up and made recommendations to replace tank gauge. Have a great week.
Gas heater repair maintenance,service contract,
Performed tune up on ductless system. Checked all operations. Unit running properly. Be safe and enjoy.
Performed 5 indoor and 2 outdoor system systems. Checked pressures and connections. Units were performing properly. I did highly recommend air purifier scrubber for better indoor air quality. Please stay safe and enjoy Dan
Performed spring tune up on conventional and ductless systems. Verified all safety’s are working properly and units are running properly. Stay safe and enjoy.
Replaced thermocouple and sent quote for combi boiler
Replacing fire box assembly on a EK frontier