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My tech mike was awesome. Taught me some things and did great quick job.
Response from ECI Comfort:
Good afternoon, Thank you for taking the time to provide feedback on your recent service visit with Mike. We appreciate your kind word and for choosing ECI. Please don't hesitate to reach out with any heating, cooling, and/or oil needs that you may have in the future. Have a great day!
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Service was professional and complete per invoice. Price is high. Opted for maintenance contract thanks to Katy.
Response from ECI Comfort:
Good morning, Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your business and your input. Have a great day!
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Kris was knowledgeable and friendly. He did a great job!
Response from ECI Comfort:
Good morning, Ms. Venuto- Thank you for taking the time to provide feedback on your recent service visit with Kris. We appreciate your business and placing your trust in ECI. Have a great day!
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Response from ECI Comfort:
Good morning, Thank you so much for providing feedback. We appreciate your business and placing your trust in ECI year after year. Have a great day!
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Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with James. We appreciate your kind words and your business. Have a great day!
Overall Experience
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Came out within 25 minutes. Diagnosted problem very fast excellent.
Response from ECI Comfort:
Good morning, Thank you for taking the time to provide feedback on your recent service visit with James. We appreciate your kind words and your business. Thank you again and have a wonderful day. Stay warm!
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James came quickly and found the problem like lightning. He fixed the problem and I was relieved to have heat and hot water again.
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with James. We appreciate your kind words and having you as a loyal customer! Have a wonderful day!
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Response from ECI Comfort:
Good afternoon, Mr. Buschmann- Thank you so much for taking the time to provide feedback on your recent repair with Rich. We truly appreciate your kind words and your business. We thank you for placing your trust in ECI. Please feel free to contact us should you need assistance with any heating and/or cooling needs. Have a great weekend!
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I’ve dealt with this company in the past and it has always been a great experience. Everyone is professional, prompt, informative, and friendly.
Response from ECI Comfort:
Good afternoon, Ms. Clark - Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and that you have placed your trust in ECI. Thank you again and have a wonderful day!
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Performed warranty ac tune up to indoor and outdoor condenser unit. System is working properly. 19.6 split. Thank you for choosing ECI. Enjoy your summer and be safe and cool from your service tech Mike.
Installed new compressor on your outdoor condenser. Got system up and running properly. 19.5 delta. Thank you for choosing ECI. Enjoy your summer and be safe and cool.from your service tech Mike
Checked for leak found leak in coil. Quoting Monday to replace coil or new inside and outside units
Changed capacitor. checked system and was running properly. Thank you for choosing ECI. Enjoy your summer and be safe and cool your service tech Mike
Checked system found that filter was super dirty changed filter, check indoor and outdoor unit everything was running properly. Thank you for choosing ECI. Enjoy your summer and be safe and cool from your service tech Mike
Completed annual AC tune up of Unico system and Trane condenser.
Came out for a no heat call, replaced nozzle, cleaned end cone and cad cell. Did a combustion test and ran the boiler to ensure proper operations.
Performed AC tune up on a Mitsubishi ductless system
Performed AC tune ups on Unico high velocity system
