Overall Experience
Quality
Price
Convenience
Work looks amazing very professional! Answered all questions and helped walk me through everything I needed to know! Outstanding costumer service!
Overall Experience
Quality
Price
Convenience
Job well-done. Very pleased with their professionalism and with the over-all look of the install. Was earlier than expected, job completed on time. Ensured I was happy... Couldn't ask for more. Didn't complain once about our dogs barking from the back room at them non-stop the whole time.
Overall Experience
Quality
Price
Convenience
Rich was very good, he explained all that he was going to do and showed me after he was done. I would defintly use his service again. He was on time both visits.
Response from ECI Comfort:
Good afternoon, Ms. McWilliams- Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and your continued support of our small business. Have a great day!
Overall Experience
Quality
Price
Convenience
Response from ECI Comfort:
Good afternoon, Mr. Flati - Thank you for taking the time to provide feedback on your recent service visit with Rich. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Overall Experience
Quality
Price
Convenience
I am extremely satisfied with the service that Selinda provided! She answered all questions I asked and gave me answers I could understand, in addition to completing the necessary repairs. I would absolutely request Selinda at ECI for any future servicing.
Response from ECI Comfort:
Good morning, Mr. Dupree! Thank you for taking the time provide feedback on your recent service visit with Selinda. We are thrilled that you had a great experience! We appreciate your kind words and for placing your trust in ECI. Please do not hesitate to reach out with any heating, cooling, and/or fuel oil needs that you may have. Have a great day!
Overall Experience
Quality
Price
Convenience
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Selinda. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Overall Experience
Quality
Price
Convenience
Rich took the time to explain his initial assessment, made additional adjustments, and provided feedback that will help me in the future.
Response from ECI Comfort:
Good afternoon, Mr. Moore - Thank you for taking the time to provide feedback on your experience with Selinda and Rich. We truly appreciate your kind words and for placing your trust in ECI. We hope you have a great day!
Overall Experience
Quality
Price
Convenience
Selinda was excellent. Very professional and thorough and made sure the nothing was overlooked
Response from ECI Comfort:
Good afternoon, Mr. Moore - Thank you for taking the time to provide feedback on your experience with Selinda and Rich. We truly appreciate your kind words and for placing your trust in ECI. We hope you have a great day!
Overall Experience
Quality
Price
Convenience
Experience met expectations
Response from ECI Comfort:
Good morning, Ms. Sutter - Thank you so much for taking the time to provide feedback on your recent service visit. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Overall Experience
Quality
Price
Convenience
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Mike R. We appreciate your kind words and for placing your trust in ECI. Have a great day and happy holidays!
Overall Experience
Quality
Price
Convenience
The tech was prompt, communicated clearly through a phone call about when they would arrive, and answered all my questions. They serviced my equipment and contacted their supervisor to answer additional questions. Expert assistance with a friendly attitude.
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for placing your trust in ECI. Have a great day and happy holidays!
Overall Experience
Quality
Price
Convenience
Response from ECI Comfort:
Good afternoon, Mr. & Mrs. VanBramer - Thank you for taking the time to provide feedback on your recent repair with Mike M. We appreciate your kinds words and for placing your trust in ECI year after year. Have a great day!
Overall Experience
Quality
Price
Convenience
Excellent job
Response from ECI Comfort:
Good morning, Mr. Tobar - Thank you for taking the time to provide feedback on your recent service visit with Mike M. We appreciate your kind words and for placing your trust in ECI. Have a great day!
Overall Experience
Quality
Price
Convenience
Very good service
Response from ECI Comfort:
Hi Mike! Thank you for taking the time to provide feedback on your recent service visit with Andrew. We appreciate your kind words and for placing trust in ECI. Have a great weekend!
Overall Experience
Quality
Price
Convenience
Performed water leak repairs on a Weil Mclain boiler.
Gas heater repair and maintenance,service contract,oil delivery, oil heater repair and maintenance
Oil heat repair and maintenance , service contract, oil delivery, het pump repair and maintenance
Oil heat repair and maintenance, oil delivery, service contract
Came out for no heat on slant Finn gas boiler. Explained recommendations and repairs needed. Also explained the way the system works. Have a great night, your friendly tech, Selinda.
Gas heat repair and maintenance, service contract
Oil heat repair and maintenance, oil delivery
Performed ductless tune up. Ensured the all connections and pressures were good. Please stay safe and enjoy the good weather coming.
Performed boiler maintenance and hydronic repairs
Performed oil tune up and repairs on burner assembly
