Mike was very knowledgeable...and ontime . He answered any questions I had .
Response from ECI Comfort:
Good afternoon, Mr. Moore - Thank you for taking the time to provide feedback on your recent service visit with Mike. We appreciate your kind words and for being a loyal ECI customer. Have a great day!
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ECI was able to get out to my home very very quickly. Same day service! Technician was very professional and friendly!
Response from ECI Comfort:
Good morning, Mr. Sacchi - Thank you for taking the time to provide feedback on your recent service visit with Kris. We appreciate your kind words and your support of our small business. Have a great day!
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Service was completed in a quick and timely manner
Response from ECI Comfort:
Good afternoon, Thank you for taking the time to provide feedback on your recent maintenance with Andrew. Is there anything that we could have done differently to earn a 5 star review?
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Prompt, courteous and professional
Response from ECI Comfort:
Good morning, Ms. Roffman, Thank you for taking the time to provide feedback on your recent maintenance visit with Rich and James. We appreciate your business and for placing your trust in ECI. Have a wonderful day!
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Response from ECI Comfort:
Good morning, Thank you for taking the time to provide feedback on your recent service visit. We appreciate your kind words. Is there anything that we could have done better to earn a 5 star review?
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Rich was very professional, and we appreciated the extra time he spent to go over everything he did with us. We couldn't be happier. Thank you.
Response from ECI Comfort:
Good morning, Thank you so much for taking the time to provide feedback on your repair with Rich. We truly appreciate your kind words and that you have placed your trust in ECI. Thank you for the business and we hope you have a great day!
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James took the time to explain everything that was wrong and gave me options of repairs.
Response from ECI Comfort:
Good afternoon, Ms.Munn - Thank you for taking the time to provide feedback on your service visit with James this morning. We appreciate your kind words and that you have placed your trust in ECI year after year. Thank you for supporting our small business! Have a great weekend!
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Very satisfied
Response from ECI Comfort:
Good afternoon, Thank you for providing feedback on your recent service visit with Rich. We appreciate your business. Is there anything that we could have done better to receive 5 stars? Our goal is to exceed our customer's expectations. Please feel free to email me at JPierce@ecicomfort.com if you'd like to discuss further. Thank you again and have a great day!
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I manage my parents house. They are in their 80's. The oil burner failed and ECI was on it immediately. Located the problem and fixed it. I use ECI at my house and now brought them into my parents house. They are always personable, knowledgeable and professional.
Response from ECI Comfort:
Good morning, Mr. Duva- Thank you for taking the time to provide feedback on your recent service visit with Katy. We appreciate your kind words and for placing your trust in ECI year after year! Hope you have a great new year!
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I called yesterday after a snow storm. We did not have an emergency so I was expecting a date in 2 weeks. They came the next day. They were able to fix the problem right away and ensure everything was working appropriately. Great and courteous service. Thank you.
Response from ECI Comfort:
Good afternoon, Ms. Kiley - Thank you so much for taking the time to provide feedback on your recent service visit with James. We are so glad that we were able to get your problem resolved for you! We appreciate your business and hope you have a wonderful holiday!
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Performed ac tune ups on mini splits on 1st and 2nd floor. System up and running properly. 20 degree split. Recommended power washing and air scrubber for 1st floor unit. Thank you for choosing ECI. Enjoy your summer and be safe and cool from your service tech Mike
Checked system from the flood. System blower motor is a little off balance and outdoor was dirty from water and was 3/4 under water. Keep an eye on system that it’s running properly. Thank you for choosing ECI. Enjoy your summer and be safe and stay cool your service tech Mike
Fix wiring issue on Payne heat pump outdoor unit
Checked system found you had a leak in r22 13year old system. Recommended replacing indoor unit and outdoor condenser. Added r22 freon to unit till new one is installed. Thank you for choosing ECI. Enjoy your summer and be safe from your service techs Mike and Selinda
Checked system filter was dirty changed it out. Added freon to system got system up and running properly. Thank you for choosing ECI. Enjoy your summer and be safe and cool from your service tech Mike
Performed a ductless power wash to the bedroom unit and cleaned the living room unit. Recommended a air scrubber for the bedroom unit. Thank you for choosing ECI. Enjoy your summer and be safe and cool from your tech Mike
Installed air scrubber mini and power wash 1 ductless indoor unit
Performed AC tune up on Unico high velocity with a Payne condenser
