Very nice about explaining what had gone wrong and things to watch out for in the future. Was unable to do anything the first day because the lines were frozen (my fault) so he went out of his way to come back the next day to take care of the issue. Great value and thorough.
Alex was incredibly professional, friendly, knowledgeable, and helpful. I could not have asked for a better HVAC experience (and I have had many due to a pesky furnace)! I will be recommending you guys to all of my friends!!!
Alex and E&M is the most responsive and fairly priced HVAC company I've ever worked with. Recently had AC go out he was there to troubleshoot the problem the same day. The very next morning he was there again with the replacement part. An housr later we were up and running again. All at a fair price. You can't ask for anything more.
He was right on time, through, and affordable
Response from E&M HVAC INC.:
Thank you Natalie! It was our pleasure. Hopefully you will use us in the future!
professional and excellent service. Alex walked me through the service and I felt very confident with his abilities and knowledge.
Alex knew what he was doing and made our experience very easy, under stressful and very temperature "Hot", circumstances.
Alex clearly explained the issue and made the necessary repairs. He was able to fit me in his schedule quickly. Very grateful to be able to get the problem resolved before summer gets into full swing.
Response from E&M HVAC INC.:
Thank you for calling our company for removing your air conditioner and waterproofing. We appreciate your review! We look forward to serving you again!
Alex always responds quickly, and always does a professional job. He stands behind his work, and is not out to get you. He will see the job through to completion. He comes highly recommended
Alex took care of my boiler and explained everything in detail before he did it. Not only did he fix the boiler, he taught me how it worked so I can better maintain it. He could not come same day, but who can during peak season?
No cooling unit kept popping 3 amp fuse traced back to a bad contactor and also did tune up on ac unit
Air handler tune up and cleared condensation line