5003 Broadway
Depew, NY 14043
716-681-0100

Have any feedback for us? We'd love to hear it! Call us at (716) 221-6202 and let us know how we are doing.


Local Reviews
for hamburg, ny

Rated 4.9 out of 5 stars based on 17 customer reviews

Great service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Mike solve the problem in no time.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Jake was very helpful and friendly.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very knowledgeable and caring young man. You can see he loves his job!

Great!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Really good customer service

Jake was courteous, prompt and very thorough. Nice guy.


Response from Emerald Heating & Cooling:

Thank you for the great review; have a wonderful day!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great company!


Response from Emerald Heating & Cooling:

Thank you so much for the great review; have a wonderful day!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Jack did a great job. He was there early and took his time and made excellent suggestions. We continue to have wonderful service with Emerald


Response from Emerald Heating & Cooling:

Thank you so much for the excellent review; have a great day!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

He returned our call asap on a Sunday morning, and was here shortly there after.


Response from Emerald Heating & Cooling:

We are so glad that you appreciated Justin's prompt service, thank you for the glowing review! Have a wonderful day.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

I received great service from Emerald, yet again. They scheduled me in a timely manner and when the original tech was tied up at the job before mine, they kept me informed and sent another tech, so I wouldn’t have to wait. Justin was very pleasant, knowledgeable, and went above and beyond to spend the time to discuss all of my questions/concerns in detail.


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review; I am glad we were able to help you out! Justin has a great eye for detail, and we also recognize how committed he is to excellent service. Have a wonderful day!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service

Very personable and knowledgeable young man. This is why I stick with your company, you care about your customers, your or older. That’s me. Thank you


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Well done!

Through bad weather and a tight fit he did a great job!!


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Jake's service was very timely and efficient.

Professional and personable.


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Knowledgeable, informative, thorough, pleasant

Good service


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great Service

Service people are very professional and knowledgeable. They also are considerate of you and your home. I enjoy having them take care of my furnace and air conditioner. The price is great also!


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Jake was Great!!!

He explained everything that he was doing in replacing my furnace. Gave me all the options and showed me everything about it I needed to know. He worked very hard and I am happy with it. And cleaned up and hauled off all debris. Thanks Jake!!!


Response from Emerald Heating & Cooling:

Janis, Thank you so much for this wonderful review! We definitely strive to give all of our customers 100% customer satisfaction from the first time you call in to the minute the tech leaves your home and I'm so excited you felt as thought we were able to do this for you! If you need anything else at all please don't hesitate to call.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for hamburg, ny

Mike M.

Mike M. Job Checkin

Test and tune on Peerless natural gas steam boiler.


Jake D.

Jake D. Job Checkin

Test and tune Amana furnace/AC


Jake D.

Jake D. Job Checkin

Replace squirrel cage

Replace squirrel cage

Travis B.

Travis B. Job Checkin

Heil furnace and ac cleaning


Mark N.

Mark N. Job Checkin

Install


Jake D.

Jake D. Job Checkin

Repair air conditioner


Jake D.

Jake D. Job Checkin

Goodman air conditioner cleaning/maintenance

Goodman air conditioner cleaning/maintenance

Morgan M.

Morgan M. Job Checkin

Installed new hot water tank


Jake D.

Jake D. Job Checkin

Air conditioner follow up

Air conditioner follow up

Mike M.

Mike M. Job Checkin

Service call water leaking on floor.


Morgan M.

Morgan M. Job Checkin

Ac not working properly


Jake D.

Jake D. Job Checkin

Amana air conditioner maintenance

Amana air conditioner maintenance

Morgan M.

Morgan M. Job Checkin

No cool


Jake D.

Jake D. Job Checkin

Ductless air conditioner repair


Travis B.

Travis B. Job Checkin

Heil ac no cool