5003 Broadway
Depew, NY 14043
716-681-0100

Have any feedback for us? We'd love to hear it! Call us at (716) 221-6202 and let us know how we are doing.


Local Reviews
for niagara falls, ny

Rated 5.0 out of 5 stars based on 3 customer reviews

Excellent Service.

Justin (service tech.) was friendy, efficient, knowledgeable.and extremely helpful in answering my questions. Emerald has been my Heating and Cooling company for over 15 years and has provided quality service, standing behind their work. I highly recommend them!


Response from Emerald Heating & Cooling:

Thank you for the outstanding review; have a wonderful day!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Excellent Service

Joe has been assisting our family for many years with this service. My mother is older and lives at home alone, and has so much trust in Joe, that she will not go to anyone else for this service. Joe is the #1 reason why we continue to use Emerald for our on-going service, and he is a tremendous asset to your company.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Outstanding!

Service was performed by Travis, who was friendly, polite, knowledgable and answered all my questions and concerns. I was pleased he called in a second opinion, Darrell, to verify his results. My final decision to replace the a/c unit, rather than a repair, was based on information given by both Travis and Darrell. It made sense as the existing unit is 20 years old. Price quoted seemed reasonable based on current prices.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for niagara falls, ny

Justin G.

Justin G. Job Checkin

Completed ac test and tune, no operational issues found at this time. Renewed comfort select plan for future inspections. Discussed whole house humidifier to reduce static electricity, declined at this time.


Justin G.

Justin G. Job Checkin

Completed ac test and tune. No operational issue at this time. Renewed comfort select plan for future visits.


Justin G.

Justin G. Job Checkin

Current filter is 25*18*1 cut to size, recomended filter rack for proper filtration of air through the furnace. House is only 1200sqft and has a 75k BTU furnace which could be causing excessive heat inside the furnace, also there is no intake pipe for the furnace, also could shorten the life of the furnace. No performance issues found at this time. Only concern is the age of the system.


Travis B.

Travis B. Job Checkin

York furnace cleaning


Travis B.

Travis B. Job Checkin

Install uv light


Jake D.

Jake D. Job Checkin

Air conditioner maintenance


Travis B.

Travis B. Job Checkin

Remove uv light


Joe T.

Joe T. Job Checkin


Joe T.

Joe T. Job Checkin


Joe T.

Joe T. Job Checkin

Annual test and tune on Amana high efficiency furnace.


Joe T.

Joe T. Job Checkin


James B.

James B. Job Checkin

York 95% efficient forced air furnace 80,000 BTU Amana 16 seer single stage compressor.R-410 a refrigerant air-conditioning system


Joseph T.

Joseph T. Job Checkin

Amana AC tune up


Travis B.

Travis B. Job Checkin

York Furnace Cleaning. Replace igniter, flame sensor, and humidifier pad. Recommended replacing the inducer motor. Unit is working properly at this time.


Travis B.

Travis B. Job Checkin

ac tune up. Rheem ac unit. Coil is plugged. Also the unit is over at Amp draw. New install is going in on Thursday. Amana 16 seer ac unit