I was impressed with the complete experience!
As always Cody arrived promptly, dressed neatly & put shoe coverings over his shoes to insure that not a spec of dirt would be brought into our home. He is always friendly, explains what today’s maintenance service entails & asks if I have any questions or concerns about our HVAC system. Communication in the company is “spot on” because when Shannon (always a welcome voice) at ECS called to schedule our bi-yearly maintenance service appointment, I requested filters be ordered. My request was not overlooked. Cody arrived at our home - filters in hand. Now that is detailed customer service! Cody completed his work & when finished throughly explained what was done, again asking if I had any questions. Prompt, polite, professional, knowledge in his industry - we are truly blessed that Cody & ECS help to make our house a climate controlled comfortable home.
We needed a new air conditioning unit and furnace. After receiving several quotes and speaking to the different sales people from the various companies, it was clear that we should use EC&S. Not only because of the product that they use, but their pricing was fair and overall included the "family" touch. The professionalism and the ease of working with them was top notch. We were able to ask questions and they were answered immediately and with complete knowledge of the product. Would absolutely recommend them to anyone looking for this type of service.
He is diligent, however, I am not sure we are happy with the cost and value of the ultra violet bulbs which we replaced today for $450. I had a party tonight and the air smelled musty and basementy. I did not smell any fresh air. I did not detect any ozone. I’m disappointed. Could the bulbs be bad? I think it is an expensive way to maintain a house that doesn’t smell fresh.
From the phone call to schedule the service until the completion of work, it was a very good experience.
Nice work removing radiator and fixing problem. Only concern is furnace that used to clank a lot with what I thought was air in lines no longer clanks, but the furnace makes a lot more noise since water was drained from all pipes.
Scheduled my annual cleaning, technician was prompt and efficient.
Install magicpak self contained heating /cooling system
Heat pump servicing and preventive maintenance
Gas furnace servicing maintenance tune up cleaning
Gas furnace servicing maintenance tune up cleaning
Service and perform preventative maintenance on gas furnace
Heat pump servicing and preventive maintenance
Gas furnace servicing maintenance tune up cleaning and ductless service
Oil furnace boiler servicing tune up preventive maintenance cleaning.