As always Cody arrived promptly, dressed neatly & put shoe coverings over his shoes to insure that not a spec of dirt would be brought into our home. He is always friendly, explains what today’s maintenance service entails & asks if I have any questions or concerns about our HVAC system. Communication in the company is “spot on” because when Shannon (always a welcome voice) at ECS called to schedule our bi-yearly maintenance service appointment, I requested filters be ordered. My request was not overlooked. Cody arrived at our home - filters in hand. Now that is detailed customer service! Cody completed his work & when finished throughly explained what was done, again asking if I had any questions. Prompt, polite, professional, knowledge in his industry - we are truly blessed that Cody & ECS help to make our house a climate controlled comfortable home.
