Teach was very sweet. So nice. He deserves a great review.
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Wes was very knowledgeable and very personable. He corrected all my concerns and was very helpful in pointing out a few things to do and watch out for. That was very kind of him. My father and I were very impressed with his service. Once again thank Wes and his great service is the reason we chose Evans Heating. Thank you.
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Wes was very pleasant and explained everything he was doing.
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Shalik was very thorough and professional when completing our furnace service
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Our furnace bit the dust on the coldest week of the winter, called Evans and right from the initial call to a new furnace installed the following day, remarkable service. DO NOT hesitate to deal with Evans, they really do understand the meaning of customer service going above and beyond. Thanks Evans
Response from Evans Heating & Cooling:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Shalick was thorough, informative, and was a very professional service technician. He reviewed the service call actions and recommendations, and was very good at answering all of my questions. I would not hesitate to have him continue to service our furnace in the future
Response from Evans Heating & Cooling:
We're thrilled to hear about your recent experience with us and we’re so pleased that you recommend our services.
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My 90 year old father and I were so nervous and anxious when our furnace wasn’t working. Evan’s worked quickly to have someone assess the furnace, order the appropriate part and then Jordan came and fixed the problem. He communicated what he was doing, kept us updated on progress and in short order had the furnace working again. We are so appreciative.
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Performed maintenance on HrV and discussed the function and operations the unit. Educated customer about thermostat control and overrides built into the hrv. Hrv is fully operational. Customer wants to have us install a new thermostat. Installed new thermostat and set up account for customer. Tested system operation. Thermostat is fully operational. Customer will call in payment
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
2004 Lennox high-efficiency single stage furnace — no heat, burning smell reported. Capacitor was replaced in August; upon inspection, capacitor tested OK. Found blower motor tight to spin and not rotating freely. Loosened blower wheel manually and inspected motor. Burning smell was most likely due to blower motor not spinning and the exchanger burning off dust with no air flow. Motor was found to be intermittently seizing due to internal wear. Was able to temporarily free the motor and energize it to complete a heating cycle for further diagnosis. All other components tested within specifications. Recommendation is to replace the blower motor, as continued operation may result in complete motor failure. Office will source the correct replacement and reach out to schedule installation. In the meantime, client will monitor furnace operation and only run heat when home to ensure the blower is operating.
Furnace Maintenance: Adjusted hi-fire to 3.5"wc as for the manufacturer requirements. Replaced the media filter with homeowner provided media filter for optimal airflow. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance. The pilot still refused to stay lit, our pilot assembly needs to be replaced for proper operation. Reached out to
Furnace Maintenance: Turned off Dehumidifier qqnext to Furnace and turned on Furnace Humidifier. Changed the homeowner provided media filter for optimal airflow ( reminder to buy more, you have 1 left). Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance. #
I was called to a home to perform a furnace maintenance check. The draft inducer motor was making a lot of noise, so it needed to be replaced. I reached out to the office for a quote and found that the water damage was due to a loose clamp. I tightened the clamp and found no new water during testing. I flushed the condensate P-trap and drain lines to maintain clear, efficient flow. I checked the pressure switch tubing to ensure reliable performance. I cleaned and polished the flame sensor for optimal ignition. I ran full diagnostics to confirm the system was running smoothly and efficiently.
Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Work Performed: Performed annual maintenance on Lennox high-efficiency boiler and fireplace under Comfort Club membership. Inspected all components, cleaned burners, and verified operation of each zone. Also completed full fireplace maintenance including cleaning the glass, burner, and pilot assembly. Results: - Boiler operating efficiently and safely - All zones functioning normally - Boiler condition excellent after prior repairs - Fireplace operating normally - Fireplace showing some age but in decent condition overall
**Furnace Maintenance – Luxaire Single Stage** **Work Performed:** - Completed full maintenance on Luxaire single-stage furnace (over 10 years old). - Inspected heat exchanger, burners, flame sensor, and igniter. - Cleaned burners and verified proper combustion and ignition. - Checked blower motor operation and amperage draw — all within normal range. - Verified venting, gas pressure, and safety controls. - Checked filter and general condition of furnace cabinet. **Results:** - Furnace operating normally and safely at this time. - All readings within manufacturer specifications. - Unit showing typical wear for its age but no immediate concerns noted. **Additional Notes:** - Client enrolled in Comfort Club membership for continued annual maintenance and member benefits.
**Heat Pump Service** **Work Performed:** - Replaced circuit breaker with a 25-amp unit. - Adjusted thermostat settings to prioritize heat pump operation down to 20°F outdoor temperature. - Reviewed thermostat functions with client and demonstrated how to check and adjust setpoints. **Results:** - System operating normally with updated settings. - Client understands how to monitor and adjust system performance as needed.
Furnace Maintenance: Replaced the homeowner provided media filter (16x25x1) for optimal air flow and efficiency. Flushed the condensate drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Furnace Maintenance: Replaced media filter with a 6670 (16x25x5).the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Air Conditioner Maintenance: Connected thermostat wiring to system. System is operating well.
Invoice Summary Completed maintenance on 2018 Ruud two-stage high-efficiency furnace and Ruud air conditioner. All components inspected and in good condition at this time. Reviewed operation of HRV system on site and advised on proper use. Full maintenance checklist is included in the attached form for reference. System is operating normally. Rust damage noted from previous issue has since been corrected.
Equipment Serviced: Wolf Steel fireplace Work Performed: Completed routine maintenance and inspection of Wolf Steel fireplace. Pilot was off upon arrival as homeowner was not using the unit. Thermostat is disconnected; fireplace is currently operated manually from the black control knob at the bottom of the unit. No issues found during inspection; fireplace is in fair condition. Fireplace Maintenance Checklist Clean glass and check gasket Inspect burner and logs for proper placement and condition Check pilot flame and thermocouple/thermopile condition Inspect ignition system and wiring Clean and inspect air passages and louvers Check for gas leaks at accessible joints Inspect venting and termination outside Verify proper flame appearance and operation
