Overall Experience
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Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
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Wes was very pleasant and explained everything he was doing.
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Shalik was very thorough and professional when completing our furnace service
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Our furnace bit the dust on the coldest week of the winter, called Evans and right from the initial call to a new furnace installed the following day, remarkable service. DO NOT hesitate to deal with Evans, they really do understand the meaning of customer service going above and beyond. Thanks Evans
Response from Evans Heating & Cooling:
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations!
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Shalick was thorough, informative, and was a very professional service technician. He reviewed the service call actions and recommendations, and was very good at answering all of my questions. I would not hesitate to have him continue to service our furnace in the future
Response from Evans Heating & Cooling:
We're thrilled to hear about your recent experience with us and we’re so pleased that you recommend our services.
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My 90 year old father and I were so nervous and anxious when our furnace wasn’t working. Evan’s worked quickly to have someone assess the furnace, order the appropriate part and then Jordan came and fixed the problem. He communicated what he was doing, kept us updated on progress and in short order had the furnace working again. We are so appreciative.
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Andrew was very polite, efficient, and did a great job. Our fireplace is working great. Thank you. We would recommend Evans Heating and Cooling to anyone needing great service and pricing.
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System was low on refrigerant. Discussed repair and replacement options. Opted to go with sealant and refrigerant top up to get the AC through the rest of the summer. Explained sealant kits are not a guaranteed fix but it should help get the AC through the summer. Recommend replacing AC next year before the heat comes.
Lennox AC comfort club maintenance and inspection. AC is in good shape and working well at this time. Found no problems or concerns with the operation of the AC at this time
Furnace repair - circ blower not moving air. Upon arrival tested furnace blower - not moving. Tested capacitor - blown Tested motor windings to ground - good Tested motor windings - good. Replaced capacitor and tested motor 5.43 amps System is running. Tested A/c - operational Discussed replacing unit and having a plan for the next break down in the system.
Trane comfort club maintenance Cleaned and inspected condenser unit Inspected all electrical components. Found capacitor to be low. No action taken today Tested refrigerant pressures and found no issues System is working well
Work Performed: Installed client-supplied Nest thermostat and completed setup. Results: Thermostat operating normally and configured for system control. Client is considering purchase of PureAirX UVC Germicidal Unit and Polarized Media Air Cleaner.
Goodman/Lennox furnace/Ac maintenance Cleaned and inspected furnace cabinet Tested all safety controls Tested gas pressure Performed combustion analysis Cleaned and inspected condenser coil Inspected all electrical components Tested refrigerant presures No concerns found today Both systems are working well
No cooling call — client reports indoor fan not coming on with a call for cooling, but outdoor unit continues to run. Started diagnostics at the furnace. Verified thermostat wiring and furnace wiring — all OK. Tested fan operation in both heat mode and fan-only mode — fan runs normally in both. However, with a call for AC, the fan does not turn on. Checked blower speed taps — switching to the AC-designated tap didn’t resolve the issue. Temporarily reassigned an unused high-speed tap (not ideal — it’s too much CFM for this 1.5-ton unit) but it got them cooling with a 12°F split for now. Inspected wiring from the furnace board to the ECM motor — connection is secure, wire tests out fine. Issue appears to be in the blower motor module not responding to the correct AC signal. Motor needs to be replaced. No warranty on file. If under warranty, this would be covered. Recommended full furnace and AC maintenance — system is from 2017 and hasn’t been serviced. Need maintenance on file to sup
Work Performed: Performed maintenance on Olsen natural draft boiler Cleaned flame sensor, burners, and combustion cavity Inspected vent damper and chimney venting up to the roof Checked all electrical components Conducted combustion analysis: verified clean combustion and excellent gas utilization Affixed boiler inspection tag as required by law for natural draft appliances While running the boiler, observed the pressure relief valve dripping and system pressure exceeding 40 PSI Identified the cause as a failed expansion tank—internal diaphragm has failed, leaving no space for water expansion Pressure relief valve is opening as a result of this over-pressurization Results: This type of boiler is required to have a yearly inspection by law; failure to do so may result in red-tagging due to carbon monoxide spillover risk associated with natural draft appliances Expansion tank and pressure relief valve need to be replaced to restore safe boiler operation Estimates for the recommended rep
Work Performed: Performed full air conditioner maintenance on York unit Cleaned outdoor condenser coil ✅ Rinsed and cleared debris from unit ✅ Verified refrigerant pressures ✅ Verified temperature drop across coil ✅ Checked condition of electrical components ✅ Inspection & Results: Capacitor tested within acceptable range(client mentioned it was replaced recently) Contactor inspected and operating normally Amp draws measured and all within manufacturer specifications Refrigerant level and temperature drop were normal at time of visit No signs of icing or abnormal cycling Drain line clear and functioning System is operating normally at this time
Carrier AC Maintenance Cleaned and inspected condenser unit Inspected all electrical components Tested refrigerant pressures. Refrigerant pressures are a bit low System is old but is still running well. Quoted new unit due to age. Overall system is clean and cooling. No guarantees that it will last due to age.
Daikin AC servicd call. Upon arrival compressor was not coming on. Run capacitor had failed. Replaced capacitor under part warranty. System is now operating normally and cooling well with 17f temp drop Paid cash in full
Lennox Furnace Maintenance Cleaned and inspected furnace cabinet. Inspected all electrical components. All components looked good. Inspected all drainage lines, found no clogs. Furnace is in good working condition.
Rudd AC maintenance Cleaned and inspected condenser coil Inspected all electrical components. All electrical components looked good. Refrigerant pressures were good. System is cooling well. System is clean and working well. No concerns found.
