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Shalik was absolutely excellent. Your technicians are all so fantastic.
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Install crew was great, quick, efficient and friendly.
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Westley was very polite and courteous. He offered great advice on a potential upgrade and didn’t try to oversell anything that wasn’t necessary.
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A big thank you to Wesley for making our fireplace look brand new!
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Very pleased with service. The technician who came to my home, Shalik, was pleasant and took the time to take photos and explain the work being done. Would highly recommend.
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Overall Experience
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Overall Experience
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Furnace service call Originally sent for igniter but found pressure switch not closing. Replaced switch. Furnace works as normal operation. No other problems found at this time.
2022 keeprite furnace maint. System operating normally. Unsure if water on the floor is from dog or cat urine or from a misplaced condensate tube. I could not spot exactly where the water was coming from but I did ensure it wasn’t coming from the furnace condensate or condensation pump discharge line. No active leak while on site. Furnace is operating normally although the damage it seems from pets is concerning. Including the air conditioner is corroded from dog urine. Furnace is other wise operating normally, no concerns noted and it is performing well.
Gibson furnace is having intermittent issues. Performed full diagnosis and determined issue is with circuit board. It is a two stage furnace and the second stage is not initiating. It was set for auto stage short. I determined it cycles only in first stage and will not go into second even if forced to second stage. Recommend replacing the board but because of the age of the furnace we cannot guarantee any other issues will not arise. Highly recommend replacing the furnace to receive peace of mind warranty. A sales team member will be in touch with options.
Fixed wiring from install humidifier up and running cx is happy.
Comfort club maintenance service for furnace Cleaned and inspected furnace Inspected all electrical equipment Tested gas pressure Tested drainage Tested safeties Performed combustion analysis Furnace is clean and working well. No problems came up during testing.
Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Air Handler With Water Heating Coil – Noise From Flow Sensor Client has an air handler with a water heating coil connected to a tankless water heater. The tankless unit is a rental through Enercare. Client reported a noise coming from the flow sensor. Confirmed the noise and determined the flow sensor will likely need to be replaced. Since the tankless water heater is under Enercare’s rental . We will look into warranty coverage and provide next steps, or proceed with replacement if the client prefers us to handle the repair. System is still operating at this time. Client will monitor it for now, and we will follow up with options.
Furnace Maintenance: Old water damage located in both top and bottom cabinet, no new water during testing. Media filter changed and added air flow arrow for filter orientation. Flushed the condensate drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Fireplace Maintenance: Thoroughly cleaned the firebox, removing soot, dust, debris, and any pests. Vacuumed and dusted the ceramic log set, restoring its polished appearance. Inspected wiring to confirm secure connections and overall safety. Cleaned and polished the viewing glass using a specialized fireplace glass cleaner for optimal clarity. Conducted a detailed cleaning of the pilot assembly to ensure reliable performance.
Furnace service call Found a blow 3 amp fuse upon arrival. Replaced and tested unit. Found problems with the heat exchanger while testing. High CO in flue and unit goes off on high limit after about 3 minutes of run time. Part requested and estimate requested.
Furnace Maintenance: Adjusted hi fire gas pressure from 3.0"wc rto 3.2"wc. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. and Happy Holidays.
Pressure tested gas line. And relit 3 furnaces
Furnace Maintenance: Adjusted control board to two stage by furnace control board and not thermostat. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.