trevor and his team member were excellent during the furnace install answering any concerns i had . 5 star service thank you for your one to one care
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Dylan was amazing! Very thorough! Diagnosed problem right away.
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Customer service / sales rep Joanne, Installation technicians plus the follow up technician Andrew from Evan’s H&C were all excellent. Joanne my contact at the office was always courteous and exceptionally efficient. From my initial contact, to ordering, installation and follow up service. No hidden fees or warranty issues. Shortly after installation (which was arranged in 24hrs) I called. Discussed the concerns I was having and arranged for a technician to drop by the very day. Andrew solved the issue and explained how he adjusted it. He also advised how to further manage and if I have any questions or issues to call Evan’s and a technician will be dispatched asap. No charge Joanne stated “We want our customers to be completely satisfied “ They truly stand behind what they state. Will definitely continue to work with Evan’s H&C
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Dylan Gough came by to check in the furnace in my new house. His work was great and he explained everything thoroughly.
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Gary provided great service and was very knowledgeable.
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Andrew and his partner were punctual, friendly, thorough and communicated very well.
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Everything went smooth without issue and my tenant is happy with everything. I was a past Mr. Furnace customs but I’ll be switching to Evans now!
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Andrew was prompt, congenial and efficient.
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During installation of hot water on demand Joe and Chris answered all my questions and took into consideration my suggestions. Professional and friendly team. Handled our unusual installation with confidence. Spotless clean up. Highly recommended
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Very happy with the installation of our furnace and air conditioner. Joe, Ryan and Chris were here on time, were courteous and professional. Kept the work area clean and explained the whole procedure with us. Joe was patient and informative when showing us how to use the new thermostat.
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Heat n Glo fireplace maintenance and inspection Fireplace had been having issues but just needed a cleaning. After completion of work fireplace is working well. Found no problems or concerns during testing.
Lennox $89 inspection Upon arrival tested unit in both low and high fire. All tests on all components are coming back within manufacturer specifications and have No issue with system operation. Unit is working well and does not require any cleaning at this time and air filter is still good and doesn’t need to be changed. Unit is working safely and efficiently at this time
Water Heater replacement 50 gallon natural draft. Replacement successful.
Quote replacing condensate line Arrived on site and tenant showed location of where condensate drains and took information on what we can do to replace drain tubing. Office will reach out with final price of what it would cost to replace tubing and add condensate pump.
Gibson comfort club maintenance Arrived on site and performed regular furnace maintenance Tested furnace and both low and high, and found no issues with system operation Found a very dirty filter in the system and recommend that the customer charge his filter. Unit is working safely and efficiently
Furnace Maintenance: Replaced media filter. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Combustion test was unable to be completed due to faulty meter.
1st annual furnace maintenance. Furnace is in great condition on 1 year from install date. No concerns noted. Maintenance performed and attached checklist completed. Noticed humidity levels may fluctuate in home. Offered an estimate for a humidifier installation to help maintain humidity levels. Spoke about air quality and client will reach out with any questions. See you in the spring for the first maintenance for your air conditioner.
Keeprite furnace repair Arrived on site and installed new inducer motor. Tested unit and no noise coming from the inducer motor. Motor amp draw is within manufacture specifications Unit is working safely and efficiently at this time
Lennox furnace service call Upon arrival, customer showed water leaking from the side of the furnace. Upon inspection and testing found that there was a hairline crack in the black condensate trap. Went ahead and removed and replaced with a new trap, filled up with water and tested to ensure that it is draining properly into the drain. Labour and cost of part are covered under the customers warranty Unit is working safely and efficiently at this time
Furnace Startup Noise & Duct Assessment Equipment: Furnace Installed ~6 Months Ago Service Performed: • Assessed complaint of loud banging/snapping noise on furnace start-up • Checked static pressure and blower speed – both set correctly for the unit • Observed that the noise originates from the ductwork above the furnace, not from ignition, gas, or components within the furnace itself • Tested ignition sequence and gas safety controls – no safety concerns found • Installed piece of strap to support return vent; this has likely reduced or stopped the noise during pressure fluctuations Cause of Noise: • Furnace blower creates rapid pressure variations at start-up • This can cause flexible or thin sheet metal duct sections to “snap” as pressure equalizes • This is a duct dynamics issue, not a furnace safety issue with gas or ignition Recommendations: • Replace air filter regularly – at least every two months, as a cleaner filter helps maintain stable airflow and reduces
