Chris was efficient, knowledgeable and friendly both times he came to my house. My new furnace runs so quietly. He, Kyle and Ryan worked very well together to complete the job- left no mess and explained the the features to me. I would highly recommend them.
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Wes did a thorough investigation of our furnace issue and ordered the needed parts.
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Andrew is very personable and knowledgeable. The service he provides is very thorough and excellent!
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Evans called my tenant and made after hours appointment with out stating that there was a $60 fee for an after hours appointment. The tenant would have been ok with waiting until Tuesday.
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He was efficient in servicing our furnace. And was friendly.
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The service was done at the promised time.
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excellent service, Wesley was polite and informative, and he answered my questions and concerns and I'm happy with the service I was given by him
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Gary was very friendly. He was efficient and cleaned our old fireplace . It’s now better than it was brand new Thank you so much!!
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Furnace Maintenance: Reccomend plug-in carbon monoxide detector for added safety and peace of mind. Adjusted gas pressures to 1.7"wc / 3.5"wc to meet manufacturing requirements. Replaced flame sensor connector . Added teflon tape to the collector box plug to avoid any further water damage. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Stay Warm,
Furnace Maintenance: Replaced homeowner media filter for ultimate air flow. Water damage found has been previously addressed and there was no new water damage during testing. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Side note: Reached out to sales team in regards to updated hot water tank.
Furnace Maintenance: Replaced the media filter with c6672 for optimal air flow. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Furnace Maintenance: Adjusted gas pressure to meet manufacturing pressure of 1.7wc in low stage. Added water to p trap to stop the siphoning sounds "clug-clug-clug". Flushed the condensate drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Furnace Maintenance: Replaced the media filter with a homeowner provided x6670 (16x25x5) for optimal air flow. Flushed the condensate drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
**Air Conditioner Service Call** **Work Performed:** - Responded to concern of evaporator coil freezing on an air conditioner installed in 2024. - Verified all furnace and fan functions — both operating normally with a clean filter. - Checked refrigerant levels and found them low. - Inspected system and observed an oil stain near the outdoor Schrader valve, suggesting a possible refrigerant leak. Tightened schrader valves. - Added leak sealant as a precaution and charged approximately 3 lbs of refrigerant to restore proper system levels. - System now operating normally. **Results:** - Possible leak at the outdoor Schrader valve or elsewhere in the system.(tightened, and inspected, no leak suspected after system recharge) - System stabilized after refrigerant top-up and sealant uv dye injection. **Recommendations:** - In the spring, schedule a full maintenance and leak search to confirm if the Schrader valve was the source of the leak or if further repairs are required.
Furnace Maintenance: Tightened the bolts connected tto the ventor motor flue exhaust. Media filter was in good condition so kept it as is. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently. Noticed some built up corrosion on the hot water tank, hot pipe.
**No Heat Service Call – Keeprite Furnace (2006)** **Work Performed:** - Responded to a no heat call for a 2006 Keeprite furnace. - Found the inducer motor not operating and no voltage being sent from the circuit board. - Removed the inducer motor to inspect internal condition — motor was not spinning but the blower wheel is in good condition. - Verified inducer motor functions properly when 120V was applied directly, confirming the circuit board is not providing power. - Circuit board also not sending voltage to the igniter and producing irregular clicking noises; tapping the board caused random activation sounds. **Results:** - Circuit board determined to be faulty and the source of the no heat issue. - Collector box interior found to be muddy upon inducer removal. - Client expressed interest in having the collector box cleaned. **Recommendations:** - Circuit board replacement is required. - If collector box cleaning is performed, replacement is recommended due to proprietary gask
Furnace Maintenance Recommend new/updated plug-in carbon monoxide detector for the basement. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
**Thermostat Replacement** **Work Performed:** - attended call for blank thermostat. - Quoted and replaced the thermostat with a non-programmable model, as the original was not covered under warranty. - Verified proper operation after installation. **Results:** - Heating system now functioning normally with the new thermostat. **Recommendations:** - Advised client that furnace maintenance is due; maintenance was declined at this time.
**Boiler Service Call** **Work Performed:** - Responded to issue with one portion of the house not heating. - Inspected boiler system and determined the affected zone valve was likely sticking. - Manually operated the valve and confirmed the zone began heating properly. **Results:** - System is now circulating heat through all zones. Client will monitor valves as possibility of valves being stuck open. - Boiler operating, but due for comprehensive maintenance to ensure reliability and safety. **Recommendations:** - Perform full maintenance including: - Removal and cleaning of burner rack - Verification of operating and safety pressures - Bleeding of the radiator system - Confirming all four zones are correctly tied to their respective thermostats - Ensuring all zone valves are operating smoothly - Creating a clear layout of the boiler system for future reference
Furnace Maintenance: Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Cleaned and polished the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
Furnace Maintenance: Replaced media filter for optimal air flow. Flushed the condensate P-trap and drain lines to maintain clear, efficient flow. Checked pressure switch tubing to ensure reliable performance. Inspected the flame sensor for optimal ignition. Ran full diagnostics to confirm the system is running smoothly and efficiently.
