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Had many pre-install meetings to clarify expectations. They were very professional and courteous and ended up re-designing my original install plan from another company and saved me significant money and space. They delivered what they said they would do and they were VERY clean. Had a couple of minor issues the next 2 days but they came out immediately and corrected. Turns out it was a factory issue, not an install issue, that they handled seamlessly and promptly. Very happy!