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Mr. Ferris is a knowledgeable, efficient, personable technician who expertly addressed the problem with our Trane air conditioner. He quickly replaced the malfunctioning part (blower motor and module) accepting the difficulty of the process as smoothly as possible. His demeanor was always sunny in spite of the difficulty of the task. Mr. Ferris expertly and efficiently effected the repair, cleaned up all associated debris, and insured that we once again had an operating system. Mr. Ferris is a definite asset to the Facemyer team. He is an inspiration for all other technical and administrative staff and should be recognized as such.
