Josh was an incredible technician who came to quote us a price for an AC unit. He made a few suggestions while at the home to see if there were other inexpensive means to diminish our issues before delivering a quote. His attention to detail and willingness to listen to our needs made us feel we were making the right decision.
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Overall Experience
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Convenience
Hassan took great care to explain what the issues and options were. He used booties when entering the house and left no evidence of having worked on the unit.
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Fast, friendly service. Happy with price. Thanks again.
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It was a pleasant experience and I learned a lot that was very informative
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I arrived to perform a diagnostic service call on an air conditioner. Upon arrival, customer showed me a video of the unit making the noise they had complaints about. It looks like the fan stopped a couple times then started spinning backwards. Filter needs changed. Dual cap-2.4/39 rated 45/5 LOW. Replaced dual cap. Advised client it could've just been the low cap or the defrost board could be causing the unit to do this, but I am unable to confirm it since the unit is working fine now. Will see how unit operates.
I arrived to perform a diagnostic service call on an air conditioner. Upon arrival, I found evap has like 10 different leaks. Replacing A/C.
I arrived to perform a diagnostic service call on an air conditioner. Upon arrival, I found a bad turbo cap. Replaced with a regular 35/5, client did not want another turbo. Washed condenser. Compressor-4.6 rated 10.8. Fan-0.6 rated 0.75. Refrigerant levels:75 suction 16.5SH.
I arrived to perform a diagnostic service call on an air conditioner. Upon arrival, I replaced the filter. Dual cap-34.5/5 rated 35/5 contactor looks ok. Refrigerant levels:61/215 13SH. Unplugged fan to see if that's the noise the client heard and he said yes. Fan-0.8 rated 0.75. Fan is most likely going out on overload. Client will wait until unit completely stops working.
I arrived to a diagnostic service call. Replaced filter. Outdoor unit completely plugged/washed. Dead cap/replaced. Drain line cracked at male fitting going to pan and line is clogged. Cleared line and replaced fitting. Refrigerant levels:71/228 2SH. All good.
I arrived to a diagnostic service call. Client just recently moved in and had another company come out and fill unit. Refrigerant leaked out. 66/200 67SH Gas line also has a gas leak. Shut off gas valve. Client is going to call a plumber for the gas leak to test the entire gas line. Client does not want to do any repairs today. Quoted $4,250 to replace.
After removing the Carrier gas furnace and air conditioner, I installed a Carrier 80% 90,000 BTU Gas Furnace and a Carrier 13 SEER 3 Ton Air Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
I was unable to perform a diagnostic due to the customer cancelling their appointment.
I arrived to a call-back for a recent install. Installation replaced flue yesterday and client stated after they left it was 80F in the house. They had to turn the furnace on yesterday so it probably got 90F+ in the house and with yesterday’s outdoor temperature it probably took awhile to cool the house down. Refrigerant levels:145/345 9.1SC 5.2SH. Found no issues.
I arrived to a diagnostic service call. Upon investigation, I found that the blower motor was not coming on. Dead cap/replaced. Bearings don’t sounds too good advised client there’s a good chance blower will fail after replacing cap. System is 21yrs old. Client opted replace. Put on a new cap to get client by until tomorrow. Financed new system so went ahead and waived diagnostic.
I arrived to a diagnostic service call. Upon inspection, I concluded that thermostat would not send power to reversing valve this was due to thermostat losing its configuration. Was unable to configure it back to a HP. Replaced thermostat and cycled system. Contactor is pitted. Dual cap-34/5 rated 35/5. Refrigerant levels:89/211 14SC. 90F in the house, it will take awhile to bring temp down.
I returned to a home that was recently serviced. The customer complained of the unit still not cooling the home, and upon further inspection I found the following; Bearings in blower are going out. (Sounds terrible at startup) Running at a 46psig suction and a 49SH. System is leaking. Customer is going to replace the unit.
I completed a call-back for an installation issue. Customer had informed me that the system was not reaching desired temp. Upon further inspection, I gathered the following: Refrigerant levels:113/300 4.5SH. 52F out of the register closest to furnace and 56F out of the register farthest away. Return temp is 68 and evap saturation temp is 38F so it’s exactly where it should be. We were supposed to relocate thermostat and install a return grill onto the return drop to increase airflow. Currently we have the bottom door off furnace and a filter tapped to it to increase airflow. Temp in hallway where Tstat is located is 75 but temp is 70F in living room where the only 2 returns in the house is located. Will have to come back out and install Tstat and install a return grill onto the return drop.
After removing the Carrier gas furnace and air conditioner, I installed a Five Star 80% 70,000 BTU Gas Furnace 3T 14" and a Five Star 13 SEER 2 Ton Air Conditioner. Cycled and monitored the system. Operating normally at this time. Included with the installation is a free 1 year service maintenance agreement.
