THE 2-TECHNICIANS THAT INSTALLED MY AC UNIT WERE VERY PROFESSIONAL.
I have been a customer for 5 years with a twice a year service contract. All personnel, both in the office, and field technicians, have been polite, accommodating, and knowledgeable. Eric Estrada completed a comprehensive maintenance service. He was great.
Malik is excellent at what he does, and very pleasant as well!
It is my hope that Malik will be our permanent technician for future check ups. He knows our system since he was involved with the installation and we have total confidence in his skills.
Not only did we get the full service on our equipment, but Malik took a concern we had about humidity back to his manager. In addition, through phone calls after our service date, the company is still working to be sure our unit is running to its optimum efficiency. They can monitor our humidity and compare it to the history of the unit. Who does this? We have never had a company care enough to follow through on a concern. First Class lives up to its name. They let no problem go. They are willing to go the extra mile to solve questions and concerns.
Very thorough tech - spent extra time solving problems and explaining everything
Had a good install experience & great follow up from Kevin this morning.
Eric explained everything in detail carefully, he was wonderful to work with.
From the time we called First Class through installation of our new equipment to Kevin reviewed our warranty we were very impressed with the “first class “ service
Malik was on time and worked on our unit explaining ,in understandable terms, the service being performed. I am confident that the unit is in good order, since his service.
Follow up and inspection of the new air conditioning system install.
Follow up and inspection of new air conditioning system install.
Follow up and inspection of new air conditioning system install.
Follow up and inspection of new air conditioning system install.