Kevin knew his stuff and the price was reasonable. Install when very smooth. The only thing the installers didn't respect the six foot distancing through convid-19. That's why I gave them 4 star instead of 5.
THE 2-TECHNICIANS THAT INSTALLED MY AC UNIT WERE VERY PROFESSIONAL.
FromKevin O to the installers and office staff we are extremely pleased we would highly recommend this co
I have been a customer for 5 years with a twice a year service contract. All personnel, both in the office, and field technicians, have been polite, accommodating, and knowledgeable. Eric Estrada completed a comprehensive maintenance service. He was great.
Malik is an outstanding young man who provided my wife and I exceptional service. He clearly explained his plan on what he was going to do, listened to my concerns and while taking action on my concerns clearly he explained what he was doing. I have never had a service call quite like this one. In short, he facilitated a partnership between the customer and the technician and made me smarter for it. Malik is a great employee and as we say in the military a combat multiplier. I’d like to keep him as my tech PS. Sussie was great too. She kept me informed on my appt and when an opportunity presented itself rescheduled. Great service from first class. Thanks Dave and Paula
Malik was friendly and professional. He listened and followed through with practical suggestions. we feel confident in his service of our A/C equipment.
Malik is excellent at what he does, and very pleasant as well!
It is my hope that Malik will be our permanent technician for future check ups. He knows our system since he was involved with the installation and we have total confidence in his skills.
Not only did we get the full service on our equipment, but Malik took a concern we had about humidity back to his manager. In addition, through phone calls after our service date, the company is still working to be sure our unit is running to its optimum efficiency. They can monitor our humidity and compare it to the history of the unit. Who does this? We have never had a company care enough to follow through on a concern. First Class lives up to its name. They let no problem go. They are willing to go the extra mile to solve questions and concerns.
Very polite and direct. Got it done quickly and explained everything in an easy to understand manner. Pleased.
Follow up and inspection of new air conditioning system install.
Follow up and inspection of the new air conditioning system install.
Follow up and inspection of new air conditioning system install.
Follow up and inspection of new air conditioning system install.