Noah was knowledgeable, efficient, resourceful, professional and caring!! Great service
scott was great! he was on time, professional, courteous and VERY helpful being sure to explain everything!
He was very nice, neat, and knowledgeable.
Dan did a. Great job and explained our questions very well !!
We had a fumes issue and a whistling AC issue. Chris diagnosed both problems quickly and fixed them
C/S Gas. Upon arrival found humidifier leaking from bottom of humidifier, found when we replaced pad last spring for customer we did not have bracket holding pad fully secured inside of humidifier, secured pad in correct position allowing the drain hole to align with the drain hose. Tested inducer, gas valve, flame sensor, igniter, pressure switch, blower motor and capacitor. Customer has uv light, electronic filter, and humidifer. Customer had replacement pads, and filters, replaced both humidifer pad and filter. Performed combustion test. Found blower capacitor reading under manufacturer rating, recommend to replace. Could not get a hold of husband regarding capacitor, he was at a meeting for work and wife had to leave house so I could not stay at location. Sent estimate for capacitor to customers email. System is running normally.
Found louver hanging down upon arrival. Not closing properly. Removed covers and adjusted louver for proper opening and closing. Cycled system multiple times and checked temperature differential. 35F differential at this time. Cleaned filters and wiped down system.
No heat due to power switch turned off at top of the stairs, due to no issues with boiler new install visit is charged a diagnostic charge.
Completed annual clean and service of one gas fired furnace. Removed and cleaned flame sensor. Examined heat exchanger for any signs of wear and tear and or cracks. Tested all safety switches to ensure proper operation. Replaced one 24x24x1 air filter. Took temp rise. Ensured thermostat was operating correctly. Checked gas pressure. Recommend duct cleaning. No further issues to report at this time of service. Spoke with son upon arrival and he states there is no issues with heating system he just wanted to make sure everything was up to par.
Completed annual clean and service of one gas fired furnace. Removed and cleaned flame sensor. Examined heat exchanger for any signs of cracks or rust spots. Adjusted gas pressure from 3.74 to 3.5. Examined and tested all safety switches within system. Recommend duct cleaning. Unable to perform combustion analysis due to not being able to access flue due to the flue exiting the side of apartment building.
Found both indoor units flashing F6 and flashing 7 times and outdoor unit showing F1 fault. Could not get faults to clear. According to manual indoor coil sensor faults, system has two indoor heads. Called tech support left message with no response. Will need to wait on tech support return call for diagnostic.
Arrive to customers house to perform annual maintenance, while doing so tested capacitor notices tested I range, replaced capacitor
Arrive to customers house to do annual service checked ductwork recommended UV light and duck cleaning, emailed customer Quotes, Will have to return in spring time to check Ac due to cold weather,
Clean and service Gas water heater Navien, humidifier sold for later install, collecting deposit of total amount $1,471.10 of half $735.55, remaining amount upon completion of job $735.55.
Customer would like to reverse the loop if all possible, so main basement heats up quicker took pictures will go over with service manager to explain better to him.
Arrive to customers house to find majority of vents closed, open vents and noise stopped change filter for a customer
Folkes arrived on 11/18/2021 to install a new 40 gal water heater. Upon arrival I started by turning the water off and draining the unit. I then cut out the old unit and put the new one in its place. I saw that the floor was messed up and may need to be replaced I recommended to customer and had first response come and take a look. I left estimate to disconnect and reconnect the water heater when customer decides to replace the floor. I then added an expansion tank to the new water heater and connected everything and turned the water back on and checked for leaks. There are no leaks at this time. It may take a few hours for the new water heater to heat up to the proper temperature. I then thanked the customer for choosing folkes and left.
Customer stated loud groaning noise from basement circulator and master bedroom was at 64 degrees last night, we replaced some water components yesterday and found this two zones very air bound, purged all four zones for home and waited until supply and return pipes got hot as well as baseboards, system operational and working and heat properly.
Customer has a oil fired furnace in crawl space, customer had made some repairs to furnace with new burner motor and primary control due to water damage and had also place flex duct tape on chimney flu piping, the smell they are smelling is the foil tape melting, chimney flue just needs screws not masting tape, took combustion test of system which everything is normal, blower came on, had a 45 degree delta t reading, customer did sign up for maintenance agreement for one oil fired furnace system hasnâ€™t been serviced in a few years. System is operational and working. :
C/S oil fired boiler replaced filter strainer and nozzle. Brushed and cleaned boiler and exhaust. Performed combustion test. Checked over all components. No issues to report system running normally.