Tech was efficient and replaced a few parts on the furnace as it was running rough and rich. Should be all good now
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Chris was awesome. He was polite, knowledgeable and awesome.
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He was really thorough & clearly explained all the services available.
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You guys are just super. Very thorough and competent. Super company
Response from Folkes Home Services:
Thank you for the kind words,
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Zach did a great job. He gave me an honest assessment of the situation. He was fast, left the area clean, and was very personable. Thank you!
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Technician arrived in a timely fashion to diagnose my issue. Instant hot water heater was replaced next morning by Jermaine. Jermaine was polite, thorough and neat — a real tradesman! I highly recommend Folkes Home Services.
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Called for service on my furnace that was not running correctly and the technician was there quickly. Brandon was extremely professional and knowledgeable on how to repair the unit. In no time it was running like new.
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Service to install a Bradford White brand 50 gallon gas power vented natural gas hot water heater. Installation to include required new expansion tank. Installation included drip pan. Installation included removal and disposal of old 75 gallon heater. All work checked for leaks. Customer happy and payment received.
Customer had no heat in home, thermostat calling for heat and furnace had a error code for E228 high pressure switch failed to calibrate, pulled off drain tube to trap which was plugged, which could have been from all the snow and rain, fired furnace 5 times and fired each time, house got up to temperature to 74 which house was 67 upon arrival, customer have a pressure switch beginning to stick, no error codes and system operational. Checked exhaust outside which was blowing, also performed combustion test just to be sure which everything was normal.
Upon arrival found low water cut off tripped, found wires loose. Tightened wires and found only basement floor calling for heat. Jumped out first floor thermostat and zone valve opened. Replaced both thermostats and tested system.
Folkes arrived 01/17/2021 for a leaking water heater. Upon arrival the water heater was leaking from the top. I let the customer know that the water heater needs to be replaced.customer agreed to replace the water heater. We will return tomorrow we will be draining and disconnecting the water heater. We will replace the pan as well as replace the expansion tank. I then thanked the customer for choosing folkes and left.
Found hydro coil outlet pipe bursted in attic. Customer stated they do not use the hydro coil system for heating and would like the piping removed. Piping for hydro coil does go on the outside of the home. Capped broken outlet pipe drained system down. Let boiler warm up and all other zones came back hot.
Folkes arrived on 01/17/2022 for no water. Upon arrival customer stated that they had no water. I started by checking for power. The unit had power. After inspecting the switch everything was working properly. I’ve been tested the wires going to the well. I got a little resistance reading which means that there’s a short in the wire. I then went outside and tested everything from outside and I also got a shorted wire. It means that the pump needs to be replaced. I left an estimate to replace the pump the customer agreed. We are going to move forward with the pump tomorrow. I thin think the customer for choosing Folkes and left.
Found system running upon arrival but tripping off high limit. Found filter plugged and replaced customer supplied filter. Furnace still tripping off on high limit. Raised high temp limit on ewc board to 155. Recommended residential replacement of gas furnace and AC
Found system running upon arrival but tripping off high limit. Found filter plugged and replaced customer supplied filter. Furnace still tripping off on high limit. Raised high temp limit on ewc board to 155. Recommended residential replacement of gas furnace and AC
Found system running upon arrival but tripping off high limit. Found filter plugged and replaced customer supplied filter. Furnace still tripping off on high limit. Raised high temp limit on ewc board to 155. Recommended residential replacement of gas furnace and AC
Found system running upon arrival but tripping off high limit. Found filter plugged and replaced customer supplied filter. Furnace still tripping off on high limit. Raised high temp limit on ewc board to 155. Recommended residential replacement of gas furnace and AC
Cleaned and serviced gas furnace. The blower capacitor is a little weak brought it to the customers attention. He will wait on the replacement. No other issues to report.
Service for kitchen sink backup and slow drain. We arrived to customers house and the kitchen sink would fill up with water and slowly drain but not at the rate it should. We took the P-Trap apart and snaked the line with a pistol snake. After removing the soft clog with the snake the trap was put back together and hot water was ran, the sink flowed as it should and there was no backup or slow drain as of now. Customer will be signing up for a plumbing and HVAC membership “around may 15th†he stated. Give the customer a call around then to confirm. Customer is satisfied with service.
Arrive to customers house to perform annual service, customer mentioned to me that boiler is running very rough and shaking the house, notice transformer had a weak spark nozzle was very gunked up replaced electrodes and transformer and adjusted burner to let more air into the system
No heat due to frozen trap, cleared a little, DJ to complete the rest, system operational.
Service for water hammer in hot water: customer stated that this has been happening since the summer. Found that the hot water heater was put in 2020. Ran water and found pipe to tick and make a minor banging noise. Found that the expansion tank on hotwater heater was working properly. Found that the hot water heater was set to high on thermostat. Set thermostat to hot instead of c on thermostat. Ran water and found that the noises went away. Explained everything to customer and customer is satisfied with service. All working properly at this time.