David, the technician couldn’t have been any nicer or better
Very good service. Technician was very knowledgeable, professional, helpful in answering questions.
I am always satisfied with the services I receive from Folkes. Chris is a very nice young man. He's friendly, knowledgeable and willing to answer all questions. He's a credit to your company. Thanj you Chris.
2nd time Greg has serviced here... both times have been a pleasure! Professional, prompt, knowledgable, good guy!
Chris was very professional, efficient and thorough.
Folkes was very accommodating as I was a new customer and they were able to schedule service for the same day as I had called. The problems were diagnosed and repaired very efficiently. Danny went above and beyond with his service and knowledge of issues. Highly recommend!!!
Dave Almonte, the tech, was a great combo of professional knowledge and highly personable. Every time I’ve had a folkes service tech, it’s been the same experience. And solid communication from the office.
Service for no water in residence. Customer advised that he attempted to change a bypass valve on his water softener, but was not able to reconnect the 3/4 inch copper water lines which had two copper male adapters at the ends. We gave customer an estimate to hard pipe the softener in; but he wanted to use the shark bite lines that he purchased. We assisted customer by cutting off the 2 copper male adaptors which enabled him to use the connectors he wanted to use. We also assisted customer by standing by to make sure he was able to make the connection without leaks. Customer was satisfied with our assistance.
Service for leaking hose bib outside front of residence. Customer advised that he attempted to turn it off; and the entire hose bib broke off and was shooting water. Customer turned off the main water valve to stop water. Checked and inspected hose bib. Was able to isolate and shut just the hose bib off and return water to customer throughout residence. Customer also advised of a leak through ceiling in laundry room. We opened up the sheet rock ceiling to determine that the shoe and overflow from an upstairs bathroom was leaking and required replacement. Customer accepted estimate for both repairs. Customer will call office to schedule.
Cleaned and serviced on gas boiler, pulled burners and cleaned, vacuumed burners and around boiler, tested thermocouple which tested normal, gas pressures normal, tested all three zones which all opened and closed, inspected water components, expansion tank good boiler pressure at 15, relief valve is new, do recommend changing air vent due to corrosion left customer estimate to replace, all supply and returns got hot, combustion test performed which system looks normal,
Customer is losing hot water after a few seconds of running faucet. Temperature began at 140 coming from faucet and dropped to 95. Tried adjusting low limit and differential but I was still losing the hot water. Spoke with Kurt and we began trying different attempts to get the hot water back. We shut off cold side valve completely which gave hot water immediately for a long period of time, however when I slightly opened valve back up the faucet temperature immediately began to drop back into 90s. Water coil and boiler are both from 1990. Coil needs to be flushed however with boiler being so old I do not recommend as bolts are very old and runs the possibility of breaking when trying to remove coil for repair. Highly recommend replacing boiler due to age. Gave customer options for calcium flush, electric water heater, informer customer price for electric water heater would be different due to electricians needing to come out and run wire to panel. There is access and open spots on panel
Service to check leaking copper water lines in two areas in the basement. Area of 1/2 copper under shower in basement was leaking from 90 fitting. Section replaced with 1/2 inch tee, two 90â€™s, three couplings, and two feet off copper L tubing. Additional section of pipe on another section of basement was replaced due to leaking Sharkbite fittings.
Clean and service Gas
Clean and service Gas with MA and AC Tune Up, also replaced zone valve for bedroom, found motor head sticking. Both AC &Heat operational.
Service for no water into house. Customer advised that water was turning on and off randomly. Checked the well pump relay; and it was functioning properly. Ohm tested the well pump and determined that the pump was failing and required replacement. Informed customer about benefits of a constant pressure system and option for installation along with the installation of a new well pump. Customer accepted estimate for complete install of new well pump and constant pressure system. Installed new 1 horsepower well pump and poly pipe line at a 300 ft well depth. Installed 1AS-15 constant pressure system. Installed and mounted control panel for constant pressure system on garage wall. Installed vermin proof well cap. Checked system and all was working properly. Customer was satisfied with all work performed.
Cleaned and serviced gas furnace. Cleaned flame sensor, inspected heat exchanger, checked capacitor, wiring, duct, blower motor and wheel. Replaced air filter. Performed combustion and efficiency test. Tested unit. System operational. Recommend duct cleaning, and UV light.
This is to replace the toilet Folkes arrived on 10/13/2021 to replace a toilet. Upon arrival I turned the water off to the old toilet and began to remove it. I then pulled the old toilet and inspected the flange. The flange was in good shape. I then cleaned it up and put a new wax ring down along with new bolts. I then placed the new toilet down and secured it to the floor. I replaced the supply line and turned the water on and flushed the toilet approximately 4 times. There are no leaks at this time. I showed the customer the customer is satisfied at this time. I then thanked the customer for choosing folks and left.
Service for an estimate to remove the existing water heater which is 55â€ tall and 20â€ wide. Current water heater is natural gas, 50 gallon and 40,000 btu and the customer states that it keeps up with the demand. With the new install we would set the new water heater in a pan and set the pan on block. Would install two new shut off valves, new gas valve, expansion tank and die electric unions. Recommend installing the Bradford white â€œvitraglas linedâ€ water heater with the easy light pilot. Also recommend installing the extended warranty on the water heater which boosts the tank warranty from 6 to 10 years. 10-12-21 return trip to install new 50 gallon natural gas hot water heater. Drains down the old unit, cut out the old water lines and gas lines. Removed and disposed of the old water heater. Set down a pan, and set the new water heater. Repiped both the inlet and outlet water lines to the water heater and connected to the tank using die electric unions. Repiped the inlet gas
C/S Oil. Boiler installed last October under a year old. Replaced filter strainer and nozzle. Tested all zones. Purged air from first floor zone as courtesy as customer stated itâ€™s been making a pinging noise since install. All components working normally. System running efficiently.
Completed combustion test on gas boiler, found CO levels to be a little high (225) due to bad gas valve, replaced, re-tested, and levels were fine, completed draft test on both water heater and boiler, draft was fine (-0.04), replaced corroded air vents 3 on boiler (air vents wonâ€™t properly help remove air pockets in water line), tested all heating zones, system operational, recommended chimney examination, gave customer phone number to Frank tri county chimney.
Cleaned and serviced gas boiler. Brushed and vacuumed burners. Inspected 3 heating zones, expansion tank, circulater pump, water feeder, air vents, and relief valve. Replaced first floor hallway thermostat. Performed combustion and efficiency test. Tested three heating zones. System operational.
Installed 50 gallon power vented water heater. Removed water from old tank and removed from home. Installed new tank with new expansion tank, gas valve, power venter. Connected exhaust to new water heater, checked all fittings for leaks, checked gas valve for leaks. Purged all air from lines. System running normally.