Having worked with Furnace World through our small business, when our furnace started acting up, I knew they were the ones to call. Being on the customer end is not the norm for me, so I am over the moon with the top notch service I received, which made the entire process so delightful and smooth! From Rick coming out to give us an estimate (with multiple options, which was so appreciated!), to Lynn and Josh working an entire day doing meticulous installation- every person I spoke to and worked with was so kind, polite, and knowledgeable that I truly didn't have a single concern throughout the process - which is a huge relief on such a big job, and home investment! I would recommend Furnace World without hesitation for any of your home heating needs. The exemplify how a business should be run and how customers should be treated.
Response from Furnace World:
Thank you Emily for trusting in team Furnace World to take on your new furnace project. It was our absolute pleasure to work with your family, and I'm glad you experienced the pride & professionalism of our install team of Josh & Lynn. I do feel very fortunate to work along side a team that shares in our corporate values, and wins over our customers for being kind, professional, and experts in our trade. A huge thank you for your business and for your time sharing your experience in this review. I will definitely give a shout out to our team at our weekly training on your behalf. In gratitude, Lisa Coffy, Owner/CEO of Furnace World "Heating & Air Conditioning with a Heart"
