Our tech was on time and did a great job. He gave us valuable information about a problem he found and was able to correct it while on site.
Matt was delightful and shared his knowledge with us. All the technicians that we have dealt with in the past 5 years have been professional and trustworthy. We have signed up for Air Scrubber because of past professional involvement and now we can bring it into our home. Watch the video, it is amazing and helpful in today's environment!
Jeff typically provides us with great service. We did need a part replaced, so that came as a small surprise. But we do understand that nothing lasts forever.
Jeff offered suggestions on leaving the blower fan on since I have an air cleaner. He found I needed a new condenser component or my motor could burn up. I believe he was very empathetic and helpful.
Austin arrived in a timely manner, was very courteous, performed service well.
My experience with Gentry has been a consistent pleasure.
Jeff was on time, courteous, and helpful explaining what he was doing and replaceing bad part
Have known Duane Gentry (or is it "Dwayne?) for years. Whoever reads this kindly send me correct spelling of his name. Rick Bagley CLU
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