On time, efficient, answered my questions
Response from Go Green Express Home Services:
Dear Rosemary, Thank you so much for taking the time to write us a review and give us a wonderful rating. Our focus is “On Time, On Price, Done Right, Done Clean” and we are thrilled that Phil upheld our Core Values. We appreciate you being a valued Service Partner Plan Member and we look forward to serving you in the future.
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Phil was very friendly, pleasant. His explanation of the problem was explained throughly, was given several corrective options. Great job!
Response from Go Green Express Home Services:
Dear Linda, Thank you for the 5 Stars! We are happy that Phil was thorough with his explanation and provided options for your home and your family. Thank you for being a Service Partner Plan Member, we value your commitment to us.
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Changed the 14â€x14†first floor filter and the 20â€x30†second floor filter. We supplied them. The heat pump is running nominally. Needs a cleaning.
Performed the annual maintenance service agreement as per contract. Opened up the evaporator cabinet and inspected the coils. They are clean. Flushed the condensate lines and installed anti microbial tablets. Turned on the unit to observe the blower fan assembly go through its paces. Unit checked out good. Washed off the recyclable air filter. Moved to the outside condenser, inspected the disconnect switch and the electrical junction box wiring connections. All is good. Connected the gauges and took readings. They are within specifications. ** spoke with Linda regarding the toilet repair and she said, that not at this time. She is dealing with a personal issue, but will call asap.
Performed AC Tune Up. 48 degree air coming from the supply register. Propane fired mobile home furnace and coil. Vacuumed the filter. Model#m1ba066abw Serial#m1d011200731 System is running nominally. Customer had $89 coupon for ac tune up.
Came to customers house for a plumbing tuneup, expressed any worries or concerns with customer on ironed out pipes, valves, anything else. Updated all equipment customer has and gave him estimates end guidance on supply valves and a pressure switch for his well tank
Came out to put a charge on the mini split unit. Ran to supply house to pickup line adapters. Started to setup the job and realized the truck has R22 and the mini split unit runs on R410A. Will have to reschedule.
Arrived to perform AC tuneup Customer states (concern/no concerns) Set stat to call for cooling Note: customer would like a quote on a new supply outlet install $1,276.64 after tax Observed indoor unit, took temperature readings, serviced condensation system, UV bulb, motor, evaporator, capacitor, electrical connections and duct work. Note: temp readings are just below target (15 degree differential) Note: UV bulb is due for replacement (hasn’t been replaced since it’s install in 2017) but is operating fine at this time 384.31 after tax for replacement Observed outdoor unit, serviced coils, motors, electrical compartment, capacitor, disconnect and refrigerant lines. Note: refrigerant lines are dry rotting, lowering the efficiency of the unit. $18.84/foot x10ft (188.40) AC operating ok at this time
