Liam was great. On time, and knew exactly what to do. Very helpful.
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Technician Brian is very knowledgeable and help me to get new a A/C unit and gave me the best price
Response from Go Green Express Home Services:
Dear Paul, Thank you for the awesome review and for being a Service Partner Plan Member. We are happy to read our technicians provided you Premium Service for your home. We invest in our technicians by providing them with continual weekly training. We look forward to working with you in the future.
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Arrive at the customer's house. The customer approved the diagnostic and trip fee. The customer said that in April or May a technician came to tune up and that after that day she was left with the problem. I asked him why he hadn't called the office at the time, and he said he was on vacation and hadn't noticed that. I explained to him that it is already a little late to make such a claim and he has to pay the diagnostic and trip fee. The customer's problem was that a flex was disconnected and we only proceeded to rejoin the flex to the pipeline. The customer was satisfied with our work and we recommend installing a media filter and a duct cleaning. Office (Frank B) approved the customer just pay for the trip fee.
Arrived to perform Ac tune up. Customer has no concerns Set thermostat call for cooling Observe indoor unit, air filter, condensate system, coils and performed temperature readings Observe out door unit, service coils, electrical compartment, motors, refrigerate lines The customer has 2 indoor units and 1 split central. I observed that the indoor units were dirty and I tried to clean them, but the dust is attached and it is difficult to remove. Recommended to wash all 2 units
