Heat went out on a year-old gas furnace, and the AC wouldn't fire up. I did my due diligence to just reset the system and breaker, put in fresh batteries in the thermostat just in case (was a problem in my old place), and tried to fire the system up. No go. Then called Go Green. Go Green got out within an hour or so. Alex did well by diagnosing the problem first. Thought it might be a capacitor or something related to the fan part of the system, so he tested it and said not it. No unneeded part. Then he bypassed the thermostat. No problem. Then he checked the other sensors. Dirty flame sensor was causing it to cut out before it heated up fully. Alex worked steady and solved the problem by cleaning the sensor. Good price for a service call, and he taught me a bit about my system. Told me about their service plan options. No hard sell. And he was on his way. Everything I could ask for in a service call. And I didn't pay for anything I didn't need.
