Jose did a superior job for us. He worked hard to diagnose our A/C issue and stuck through the project until finished. Also very friendly service from Kathy on the phones with scheduling and payments. We were so happy we signed up for the maintenance program.
Overall Experience
Friendliness
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Professionalism
Overall Experience
Friendliness
Quality
Professionalism
Overall Experience
Friendliness
Quality
Professionalism
Overall Experience
Friendliness
Quality
Professionalism
Overall Experience
Friendliness
Quality
Professionalism
In view of the fact Phoenix has experienced record heat, and the reported number of system failures, we were glad to have repairs performed the next morning. Todd quickly diagnosed the problem and made sure we understood what needed to be done and what to expect repairs would cost. Within the hour the system was corrected and cooling again.
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The Co was terrific. I called first thing in AM. Scheduler was very polite and fit me in-told me the time window. Co texted me when Tech was on the way. He arrived earlier than window quoted. Todd, the Tech was very clean, wore shoe covers thru the house, & professional. Price came in lower than I expected. Fixed the unit, told me what to expect given the heat. Let's face it - in these types of industries, you never know what you're getting. This Co and Tech exceeded my expectations. One of the best experiences I've ever had with a service contractor. Then, Co followed up to make sure I was satisfied. Don't bother calling anyone else but these guys - seriously!
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Your company has the BEST service Technicians I have ever had come to the house! They are so friendly and courteous, helpful and respectful! I hope you realize it's hard to have such caring employees these days and they must be taken well care of by this company! Thank you so much! Such valuable service!! I would recommend your company when given the opportunity!
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The Technician was on time and knowledgeable. He explained exactly what was wrong with our A/C and our options to repair it. The price was reasonable and there was no haggling. My A/C is back up and running perfectly. A job well done!
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I couldn't ask for better service. Todd was very efficient and thorough in all his inspection of our A/C unit in and outside of the house. Thank you so much Todd.
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Called at 9:00am and a tech was out within the hour. Jose was very knowledgeable and helpful. Great service.
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Jose was fast and explained the problem and the repair very well.
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First real tune up since I bought house last year. Tried other company and had horrible service. Grand Canyon rep was professional and thorough. He did not rush and answered all my questions and concerns. Great job!!
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Professional repair! Knowledgeable technician.
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So many companies come out to your house just to up sell you, very refreshing to work with a company that actually looks out for your interests first!
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Air conditioner maintenance on a Bosch AC unit
Completed an air conditioner repair on a York air conditioning system.
Air conditioning service. Upon arrival, found the customer's thermostat malfunctioning and in need of replacement. The thermostat was replaced to resolve the issue. The system was tested and is now operational. The customer was pleased with the service.
Air conditioning repair. Customer called because their air conditioner was not working. Found that the evaporator coil was leaking freon. The evaporator coil was replaced and the freon was recharged. The system is now cooling the home as it should.
Air conditioning maintenance for a customer. Working on an old Tempstar ac unit.
Air conditioner repair on a system's compressor. The unit is now working properly again.
ac maintenance on a Goodman air conditioner
AC service on a Carrier air conditioning unit.
Doing a repair on one air conditioning system and annual air conditioner maintenance on the other ac unit.