Overall Experience
Quality
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Overall Experience
Quality
Price
Convenience
Our technician Juan showed up right on time, wore his mask and boot covers out of respect for us, completed the entire checklist, asked to make sure we have a low level carbon monoxide detector for our protection, made a recommendation that could help the longevity of our furnace, emailed my invoice and completed service record immediately. Once again I'm very satisfied with Great Lakes professionalism and attention to detail.
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I appreciate the explanations when repairs or replacements are needed.
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I have been with Great Lakes for years. They have recently replaced my heat pump hac system. The last inspection of the old unit, Sergion suggested that i think about replacing it, it was old and going to need more and more repairs. i followed his advice and replaced the old system. I am glad that I took his advice. The new unit is a great improvement in all areas. THANK YOU SERGION
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Super kind, informative, great at explaining systems.
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He took his time cleaning everything, explaining the parts and bills to me.Very polite man. Very satisfied.
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On time, very polite and professional. Answered all my questions and explained what he did. Would highly recommend!
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed precision tune up on furnace. Thank you.
Performed precision tune up on furnace, replaced ignitor due to embrittlement, performed blower wheel pull n clean, furnace is working properly at this time. Thank you.
Checked furnace, found bad thermostat and embrittled ignitor, Recommend new equipment over repairs, comfort advisor on his way for proposal. Thank you, Shawn.
Performed precision tune up on furnace, serviced humidifier.
Furnace tune up, co monitor, small assist battery
