Dan did a great job today troubleshooting an alert code related to my furnace. He checked all components thoroughly to make sure it was operating correctly.
The snow on our street was very deep and it had not yet been plowed. Most vehicles were only able to drive half way to our house located at the far end of the street. Dan drove as far as he could, parked his truck, and walked the rest of the way carrying the things he would need to service our furnace which was out. He went over and above to get our heat on during a very cold and snowy day. He did all this with a cheerful attitude and no complaints.
Company Reps have continually been informed, courteous & helpful
Shawn was thorough and focused. He came prepared wearing a mask and gloves and did an excellent job.
Did a really good job of cleaning up furnace, explained all the services that needed to be done and other services that could be put off for another time