The snow on our street was very deep and it had not yet been plowed. Most vehicles were only able to drive half way to our house located at the far end of the street. Dan drove as far as he could, parked his truck, and walked the rest of the way carrying the things he would need to service our furnace which was out. He went over and above to get our heat on during a very cold and snowy day. He did all this with a cheerful attitude and no complaints.
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Company Reps have continually been informed, courteous & helpful
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Shawn was thorough and focused. He came prepared wearing a mask and gloves and did an excellent job.
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Did a really good job of cleaning up furnace, explained all the services that needed to be done and other services that could be put off for another time
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Was on time and did a great job of explaining everything to me!!
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Sergio is the technician I like to ask for every time I get my 6 month furnace and air conditioning checkups. He is experienced, knowledgeable, honest, and answers every question. I see now he is a trainer, which was a wise decision by Great Lakes.
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Performed precision tune up on furnace, serviced humidifier, recommend Reme Halo to remove vocs and viruses from the air, recommend Aeroseal to seal up duct work making system more efficient and heat home more evenly, All tests and checks are normal at this time. Thank you!
Performed precision tune up on furnace, replaced single assist battery 10.6 should be 12.5, replaced ignitor due to embrittlement, recommend Reme Halo to remove vocs and viruses from the air, recommend humidifier for humidity, All other tests and checks are normal at this time. Thank you!
Performed precision tune up on furnace, recommend water heater maintenance, recommend uv air treatment system to sanitize air and keep evaporator coil clean, recommend Reme Halo to remove vocs and viruses from the air, recommend Aeroseal to seal up duct work making system more efficient and heat home more evenly, All tests and checks are normal at this time. Thank you!
