Above average

Kai from South Bend, IN

Fast service!

Beth from South Bend, IN

Sergio was timely, and had my house warmed up very quickly! He was pleasant and explained all my options to me in easy to understand terms. I would recommend Great Lakes to everyone!

Very informative

Lori from South Bend, IN

Very nice and helpful

Great Service

Donna from South Bend, IN

Always very informative

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you so much, Donna! We're glad Shawn was able to communicate so well!

Great service !

Mike from Plymouth, IN

Tec was very helpful in answering my questions. He was very thorough with his work and explained what and why he was doing as he did his inspection.

Knowledgeable staff!

Heather from South Bend, IN

The Great Lakes technicians who have been to our house to install and service our new furnace over the past 12 months have been very knowledgeable and respectful. Shawn came out to give everything its first annual checkup and everything looked great. He also caught an issue with our water heater and was able to fix it before anything serious happened. We appreciate the professionalism from all of the Great Lakes employees who have entered our home after we had a furnace emergency in 2019.

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you so much Heather! Shawn is such a wonderful example of the core values we hold dear. Honesty , respect and kindness. Your satisfaction with our service is our number 1 priority! We greatly appreciate the kind words and the time you took to let us know we're doing a good job!

Great service and friendly staff

Brian from Walkerton, IN

Always nice to have a technician come into your home and be personable. He explained everything really well.

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you so much Brian! I'm so glad you enjoyed Juan's skills and personality as much as we do! Have a great weekend!

Very good!

Audrey from South Bend, IN

Juan was very nice. Did what he had to do in a timely manor.

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you Audrey! Juan knows how valuable your time is. Im glad he could serve so well!

Great service

Robyn from Mishawaka, IN

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you Robyn! Im glad Sergio did a great job for you!

Excellent service, friendly personnel, Sergio and Angie.

Dorothy from Niles, MI

I had a very good experience with your company. Will continue to use them in the future. Thank you!

Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you so much Dorothy! We're so happy to have you as part of the great lakes family!!