Alway have had good service. Techs are very professional.

Tom from Wakarusa, IN

1762 days ago

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Response from Great Lakes Heating, Air Conditioning & Electrical:

Thank you for the review Tom!

longtime great lakes customer, very happy with service

Rosalee Sue Janicki from Wakarusa, IN

1815 days ago

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Response from Great Lakes Heating, Air Conditioning & Electrical:

Thanks for the five stars Rosalee! We appreciate that you have let us serve you for so long!

misdiagnosis

Rosalee Janicki from Wakarusa, IN

2288 days ago

initial cleaning of clog only lasted twelve hours. Second technician misdiagnosed the problem. My plumber cleared drain lines attached to the furnace by blowing on them. I was charged $75 plumber bill for something that he said should have been handled by your tech.

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Response from Great Lakes Heating, Air Conditioning & Electrical:

I am sorry to hear this. Please call me so that if appropriate we can send you a full refund and compensate for your inconvenience.

Very professional - yet friendly.

Sandie from Wakarusa, IN

2325 days ago

always reliable service

Rosalee from Wakarusa, IN

2354 days ago

On time, answered all my questions, had everything needed in the truck, polite, respectful, efficient, pleasant but not excessively talkative. He smelled good too. Bernard, my husband, died four years ago so the account should be in my name now. I never told you. Sorry.