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Overall Experience
Quality
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Convenience
Overall Experience
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Dave Greer came the next day after I called the office to request help. He quickly discovered what the issue was and was able to fix it during this same visit.
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I can't imagine a better HVAC company in the entire Triangle area. You can tell from the moment you call that this family business focuses more on the family part than the business part. On the very first call you'll hear the genuine motivation to help solve the problem rather than acting like you're just another customer. Our heat stopped working and very soon after calling Greer's, the son showed up to take a look. Unfortunately for him, I asked nearly a million questions about the problem but luckily for us he had an answer to every one of them. Almost as soon as he saw our heater, he knew exactly what the issue was. Although this was a Friday evening, he called around to various places hoping to find the part so he could work on our unit that night; however, the quickest he could get the part in would be Monday. Realizing just how cold it was going to be that weekend, the Greer family offered to drive to the shop and grab us space heaters until the central heat was fixed. We accepted and within 2 hours we see headlights outside and Mr. Greer unloading two space heaters in the pouring and freezing rain. Come Monday, Mr. Greer and his son returned and fixed our central heat within 1 hour. Our heat works perfectly now! Of course, we are both thrilled that our heat is working again but we're just as thrilled to have been serviced above and beyond by an entire family starting on the first phone call and ending with perfect HVAC service. I hope the picture I've painted shows the genuine sacrifice this family is willing to go to in order to make the customer happy. I can gaurantee as soon as you talk to any one of them you'll know exactly what I mean so please don't hesitate to give them a call.
Response from Greer's Heating & Air:
Jeff, You and your family are a pleasure to work for. Thank you so much for the kind words! I look forward to seeing you all again in the spring for a cooling tune-up. Until then, take care and God bless!
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They are a great company to work with
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I have had Greer every sinceI moved to NC. 21 years. Always great service and great prices and ON TIME when you need them!!!
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I have recently switched to Greer Service from another company and have been very pleased with their maintenance service for my electric heat pump and air handler. David was very thorough in inspecting both the heat pump and the air handler.
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Great suggestions for a portable mini-splitter unit for our room addition AND Dave came at the beginning of the anticipated arrival time and not at the end.
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This guys never fail when it comes to getting the job done right the first time and at a reasonable price. Great staff, very professional and nice.i would recommend them over anyone in the area.
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Outstanding service and extremely knowledgeable!
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teck showed up when supposed to ,preformed heating inspection . happy to deal with Greer
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Tune-up for 2 A/C’s. Cleared drain lines.
Spring/summer tune-up for a Trane Heat Pump.
Replaced a bad capacitor in a Carrier air conditioner. Cleaned condenser coil.
Tune-up for a Trane heat pump. Cleaned condenser coils. Checked Freon. Cleared drain line.
Performed a maintenance on a Amana straight AC system. I tightened wires, cleared drain, cleaned outdoor coil, heckled refrigerant, replaced media filter supplied by owner, checked Apco air scrubber all good.
Tuned-up an Amana Heat Pump. Cleared drain and checked Puron.
Tuned-up an Amana Air Conditioner. Cleaned condenser coil. Cleared condensate drain.
Performed maintenance on a Amana straight AC system, tightened wires, cleared drain, cleaned outdoor coil, checked refrigerant all good.
Performed maintenance on 2 straight AC systems, the downstairs is a Goodman and the upstairs is a Amana. Cleared drains, tightened wires, cleaned outdoor coils, heckled refrigerant all good, also replaced the upstairs filter for her.
Checked Goodman A/C. Completely empty of Freon. New system needed.
Performed maintenance on a Lennox straight AC system. Tightened wires, cleared drain, secondary drain line has a loud gurgling noise put a pvc cap on to quite the noise. Cleaned outdoor coil, checked refrigerant all good. Checked zone board and zone dampers all works and filters are clean.
Performed a maintenance on a Amana gas package unit, tightened wires, cleared drain, cleaned outdoor coil, checked refrigerant all good, filters were also clean.