I requested first appointment when I scheduled this appointment for the second time. At 1:30 having not heard a word I started my day. Not pleased we now have to schedule a third appointment appointment.
John, you were the reason for making Grogg my new heating and air conditioning co. Thanks for your service
Greg was very good,He explanied things very well ,he was also very polite. He even talked about a digital smoke and carbon dioxide system you carry. He also put in a order ,for someone to check my hotwater heater. Dominion flagged it because I need a double wall pipe on the exterior from it and also a drip valve ,and have 10 days o get i installed. Very satisfied with tech and company.
The technician was very professional and arrived earlier then predicted. Fixed my furnace quickly and better yet, cheaply. Thanks Groggs
I have the maintenance agreement. I really feel secure with that. I sent an email prior to the visit. Travis was prepared to change out a part if needed. Thanks for listening AND for being so prompt!
John was very polite, very knowinf ,ex[lained everuthing he was doing and told me what to look for the next time batteries go out in thermostate and what to watch for.
We are always very pleased with Frank's service to our geothermal heating system. He is very knowledgeable about the system and our particular furnace set-up.
Arrived and found blower an capacitor failed. Need to get motor form Sid Harvey and replace.
Gas line within 5’ feet of the unit ran by the customer, flue out the back or side of the home , pull power from the box to the furnace.
Install new furnace, ac and coil. Flush line set. New pvc flue pipes. Modify gas drains and electric as needed. Move duct run from closet to side wall. Move thermostat from hall to dining room wall. Add 10" return in basement wall and 7" supply in basement wall. Remove unused return pipe.
Arrived to find unit running no faults . Tested pressure switch and never experienced any issues, tested vent motor and found it drawing between .20-.25 “ switch best I can tell is .20†I believe vent motor is ultimately failing customer declined repair at this time
Installed customer supplied 201 air cleaner inspected system operation in heat mode. Too cold and raining to complete a/c check
Install new Heat Pump duct system. All new metal duct, new refrigerant lines, pad, disconnect and whip, electric and drain material.
Add supplies and returns in the new addition , move 1 supply in the existing house as well as a new trunkline
Performed annual maintenance on equipment.
Arrived to find unit tripping out on no flame sensed. Cleaned flame rod and confirmed operation. Unit is in poor condition overall recommended replacement unit asap
Includes gas line to unit, breaker with wire to unit, and all miscellaneous materials and labor to completely install.
Have to order more parts for repair.