Service was great and professional.
Response from Grogg's Home Services:
William, thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Jordan Hare was the technician that handled our issue. Jordan did and excellent job and answered all my questions. Response time was excellent.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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We asked Shawn multiple questions on different items very helpful 😀
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us a 5-star review!
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Very courteous and mindful of keeping our home clean.
Response from Grogg's Home Services:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Grogg has sent very polite, knowledgeable technicians to our house. I like that they send a text when they are headed my way so I can put my dogs away.
Response from Grogg's Home Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Shawn arrived promptly as scheduled. He quickly assessed the problem with our air conditioner and made the necessary repairs. He thoughtfully waited until he was certain all was well. We highly recommend Grogg’s and have used their services many times.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Great Service today!
Response from Grogg's Home Services:
We are so glad to hear that you had a good experience!
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Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Epson did a great job on my recent routine HVAC maintenance check. He fully explained what he was going to do before he started and then explained what he did and the condition of my system when he was finished. It was a pleasure having him do the work for us.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Very pleased with the service and helpful hints.
Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Shawn was personable and efficient in maintenance service. He even got our address corrected in Grogg's records. Thanks, Shawn!
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Very helpful
Response from Grogg's Home Services:
We appreciate you leaving us this 5 star rating!
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Matthew was fantastic. He was thorough and efficient. He has a very pleasant manner and willingly answered my questions. Groggs is lucky to have him and I was very pleased with the service call.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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HVAC Unit Installation: Responding to a residential client's need for a comprehensive heating and cooling solution, our skilled technicians expertly installed a new packaged outdoor HVAC unit. The process involved careful evaluation of the property's heating and cooling requirements, precise placement of the unit, and meticulous connection to the existing ductwork. This installation ensures optimal performance and efficiency, providing the homeowner with a reliable and energy-efficient solution for year-round comfort.
AC Repairs: I conducted an acid test on the refrigerant to ensure it met proper acidity levels. This diagnostic measure helps prevent damage to the compressor and extends the life of the AC unit.
Water Softener Installation: In response to a homeowner's request for improved water quality, our expert team meticulously installed a state-of-the-art water softener. Conducting a thorough assessment of the property's water hardness, we strategically placed and connected the system to optimize its efficiency. The installation guarantees the homeowner enjoys the benefits of softened water, protecting plumbing and appliances while enhancing overall water quality in their residence.
Springtime Air Conditioning Tune-Up: During a thorough spring tune-up, I inspected the refrigerant line for leaks, cleaned the evaporator coil, straightened coil fins, cleared condensate drains, and tightened electrical connections. This meticulous approach ensures peak AC performance.
AC Repair Service: On-site to address poor airflow in a client's AC unit. I found the cause of the airflow failures to be due to a misaligned blower fan on the AC unit. I meticulously realigned the misaligned blower fan. Precision adjustments ensured consistent and efficient air circulation.
Sewer Line Repair: Addressing a recurring sewer issue, our skilled plumbing team quickly identified and repaired a damaged section of the sewer line. Using advanced diagnostics, we executed precise, trenchless repairs to ensure long-term reliability. A thorough system test confirmed the resolution, providing the client with an efficiently functioning sewer system.
Air Conditioning Repairs: Investigating AC system failures, I addressed uneven cooling by balancing refrigerant levels, optimizing distribution for a uniform temperature throughout the space.
Heating Repairs: Resolving heating issues for a residential client, I improved efficiency by cleaning a dirty burner assembly, enhancing combustion for consistent warmth.
AC System Repairs: Investigating cooling issues, I cleaned a clogged evaporator coil, enhancing cooling efficiency by promoting better heat exchange within the AC system.
Heat Pump Repair: Tackling a heat pump with insufficient heating, I identified and repaired a refrigerant line leak. This comprehensive fix restored the heat pump's optimal heating performance.
Water Heater Repair: Responded to a service call at a residential property to investigate water heater issues. Identified a sediment buildup in the bottom of the tank, affecting heating efficiency. Conducted a thorough tank flush to remove sediment, restoring optimal heating performance and ensuring a consistent and reliable hot water supply for the homeowner.
HVAC System Installation: Executing the installation of advanced HVAC systems aligned with a homeowner's requirements, I seamlessly integrated a cutting-edge Trane central air conditioning system and a state-of-the-art Carrier furnace unit.
Geothermal Heat Pump System Installation: In response to a residential client's commitment to sustainable living, our skilled technicians expertly executed the installation of a geothermal heat pump system. This advanced and eco-friendly solution harnesses the Earth's natural energy to provide the homeowner with highly efficient and cost-effective climate control throughout their entire residence. The installation involved careful positioning and integration of the system components, ensuring optimal functionality and long-term sustainability for the client's heating and cooling needs.
Water Heater Installation: Addressing a client's request for an upgraded water heater, our dedicated team expertly installed a high-capacity unit tailored to meet the household's hot water demands. The meticulous installation involved assessing the home's specific requirements, strategically placing the new unit, and making precise connections to both plumbing and power supplies. This comprehensive approach guarantees not only a seamless and efficient hot water supply but also maximizes the longevity and performance of the newly installed water heater, providing the client with enhanced comfort and reliability.
Air Conditioning System Repair: Promptly addressing a reported decrease in the AC unit's performance, our skilled technician conducted a thorough assessment to identify the underlying issue. The diagnostic process revealed a damaged condenser coil as the root cause of the reduced efficiency. Acting swiftly and decisively, we replaced the compromised coil with a high-quality replacement, ensuring optimal functionality. This meticulous repair not only restored the system's cooling efficiency but also contributed to the overall performance and longevity of the air conditioning unit. As a result, the client now enjoys enhanced indoor comfort, maintaining an optimal and refreshing climate within their living space.