Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We haven’t had a good experience since our AC was installed 3 years ago, but Epson was polite, informative & got the AC working again. Although I don’t think it’s fair that we were charged for many mistakes made by your workers or manufacturer quality I do think you should stand behind the product you sell & install. I would never take this out on the technician as I work in customer service as well. Just my thoughts.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very friendly and nice staff. Arrived on time, completed thorough service. Communicated each process of the service and price. Very satisfied and pleased with the service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Yearly Maintenance Check Performed by Travis W.
Yearly Maintenance Check Performed by Travis W.
Yearly Maintenance Check Performed by Travis W.
Replaced Tub & Shower Faucet and Flapper on Toilet. Work Performed by John T. & Lee J.
Installed customer supplied Kitchen Faucet, work performed by John T. & Lee J.
Installed 30 gallon electric hot water tank. Work performed by Charles H. & Matthew R.
Cozy Home Plumbing Inspection performed by John T. & Lee J.
Replaced Urinal SPUD, work performed by John T. & Lee J.
AC system has restriction. Recommend replacement of system. Work performed by Epson E.
Service call. Checked inside blower cabinet and around filter. Checked around return vents. Also checked refrigerant level on AC, it looked good. Work performed by John B.
Performed Platinum Comfort Club Membership Tune-Up on Heating & Cooling System. Work performed by Travis W.
Service Call for plumbing. Work performed by John T.
Service Call. Arrived to find filter plugged up. Removed and replaced tested system operation and all checks were good. Work performed by Adam R.
WARRANTY EVAPORATOR COIL. Replacement includes brazing, pressure test, vacuuming and charging of system. Work performed by Epson E.
Service call to rewire heat pump. Work performed by John B.