Service was great and professional.
Response from Grogg's Home Services:
William, thank you for taking the time to leave such a positive review! We're glad to hear you had a great experience with us.
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Jordan Hare was the technician that handled our issue. Jordan did and excellent job and answered all my questions. Response time was excellent.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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We asked Shawn multiple questions on different items very helpful 😀
Response from Grogg's Home Services:
Thank you so much for taking the time to leave us a 5-star review!
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Very courteous and mindful of keeping our home clean.
Response from Grogg's Home Services:
We’re so happy you loved your experience and can’t wait to have you back for your next service appointment.
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Grogg has sent very polite, knowledgeable technicians to our house. I like that they send a text when they are headed my way so I can put my dogs away.
Response from Grogg's Home Services:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
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Shawn arrived promptly as scheduled. He quickly assessed the problem with our air conditioner and made the necessary repairs. He thoughtfully waited until he was certain all was well. We highly recommend Grogg’s and have used their services many times.
Response from Grogg's Home Services:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
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Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Great Service today!
Response from Grogg's Home Services:
We are so glad to hear that you had a good experience!
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Response from Grogg's Home Services:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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Epson did a great job on my recent routine HVAC maintenance check. He fully explained what he was going to do before he started and then explained what he did and the condition of my system when he was finished. It was a pleasure having him do the work for us.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Very pleased with the service and helpful hints.
Response from Grogg's Home Services:
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
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Shawn was personable and efficient in maintenance service. He even got our address corrected in Grogg's records. Thanks, Shawn!
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Matthew was fantastic. He was thorough and efficient. He has a very pleasant manner and willingly answered my questions. Groggs is lucky to have him and I was very pleased with the service call.
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Full System AC Maintenance: During a thorough AC maintenance service, I inspected and cleaned the coils, replaced the air filter, tightened electrical connections, cleaned the blower fan, and assessed refrigerant levels. I also calibrated the thermostat, cleared the condensate drain, and performed system tests to ensure the AC system was working efficiently and reliably. This service maintains the equipment's lifespan, boosts energy efficiency, and keeps the indoor environment comfortable.
Water Heater Repair: A client's tankless water heater was intermittently providing hot water and occasionally producing lukewarm or cold water. Upon inspection, I found that the flow sensor within the water heater had become clogged with mineral deposits. I thoroughly cleaned the sensor and descaled the unit, ensuring proper water flow and consistent hot water supply for the client.
Ductwork Repair: I arrived at the client’s home to address a leaking air duct situation. Employing specialized sealing materials and advanced techniques, I painstakingly sealed all duct leaks. This thorough and precise approach guaranteed that conditioned air was efficiently directed to its designated rooms, curbing energy wastage and amplifying the overall efficiency of the system.
Water Heater Repair: During a water heater repair, I noticed significant corrosion on the existing anode rod. I replaced it with a new sacrificial anode rod made of durable materials. This simple yet crucial step extended the life of the water heater by preventing internal tank corrosion.
AC Replacement: When it came time to replace an outdated AC unit, I consulted with the homeowner to select an appropriate system for their dwelling. I performed a load calculation to determine the perfect size and recommended a high-efficiency York central air conditioning model. This choice not only reduced the client's energy consumption but also significantly improved the cooling performance of their home, enhancing overall comfort.
A/C Maintenance: During a comprehensive AC maintenance service, I meticulously cleaned the condenser coils using specialized equipment and solvents. This thorough cleaning improved heat exchange efficiency, ensuring the AC system operated at peak performance, which is essential for energy efficiency and cooling capacity.
A/C Replacement: When a homeowner sought an upgrade for their outdated A/C system, we arrived and assessed the size and the cooling requirements of the home and the client selected a model that was appropriate for their needs. Recognizing the importance of energy efficiency and superior cooling performance, we meticulously removed the old unit and seamlessly integrated the advanced American Standard central air conditioning model. This cutting-edge system comes equipped with innovative features to optimize cooling while minimizing energy consumption. Through precise installation and thorough testing, we ensured the homeowner's comfort and peace of mind, providing them with a reliable A/C solution for years to come.
Preventative A/C Maintenance: A homeowner proactively scheduled our comprehensive preventative maintenance service for their A/C system. Our meticulous approach covered all essential components, starting with a thorough inspection of electrical connections and followed by the careful cleaning of coils to optimize heat exchange efficiency. We also checked and adjusted refrigerant levels for optimal cooling performance. As a final touch, we replaced air filters to ensure consistent airflow and system health. This proactive maintenance not only prevents potential breakdowns but also extends the lifespan of the A/C unit, providing the homeowner with reliable and efficient cooling throughout the year.
A/C Replacement Service: When faced with the inefficiency and rising energy costs of an aging cooling system, a client reached out to us for a solution. After thorough assessment and consultation, we swiftly executed the replacement process. The outdated A/C unit was expertly removed and replaced with a cutting-edge Goodman central air conditioning system. This modern system not only provides superior cooling performance but also aligns seamlessly with the customer's commitment to energy efficiency, ensuring a comfortable and cost-effective indoor environment.
Air Conditioning Maintenance: Our thorough AC maintenance encompassed a comprehensive inspection of essential components. Our meticulous approach extended to the detailed examination of intricate electrical elements, the methodical cleansing of coils to enhance heat exchange efficiency, and the precision calibration of the thermostat for accurate temperature control. This comprehensive maintenance initiative resulted in an AC unit that's finely tuned for optimal efficiency, ultimately leading to notable energy conservation that aligns seamlessly with the customer's priorities.
Ductwork Repair: Responding to a residential property's heightened energy expenses and the pursuit of enhanced energy efficiency, we embarked on a thorough investigation. Employing our meticulous methodology, we identified leaky air ducts as a primary factor contributing to inefficiency. Our targeted approach included an intricate sealing process, addressing these leaks comprehensively. This intervention not only curtailed energy waste but also elevated indoor air quality and the overall well-being of occupants.
Water Heater Repair: When a customer reported a hot water issue, we promptly dispatched a dedicated team to their location. Armed with comprehensive expertise, we diagnosed the source of the problem. Our thorough inspection revealed a faulty heating element as the culprit. Without delay, we skillfully replaced the malfunctioning part, reinstating the reliable supply of hot water to the customer's home. This rapid and efficient solution underscores our commitment to delivering prompt service and restoring comfort to our valued clients.
Air Conditioning System Maintenance. Aligned with our unwavering commitment to maintaining consistent performance, we executed an all-encompassing comprehensive air conditioning system maintenance. This encompassed a spectrum of intricate tasks, ranging from the cleaning of condenser coils to the precise lubrication of critical moving parts. These diligent efforts coalesced into an AC system operating in seamless harmony, effectively conserving energy and elevating the indoor comfort experience for the esteemed customer.
Air Conditioning System Replacement. When a client contacted us regarding their inefficient A/C system, we arrived to address the issue. Confronted with the challenge of an AC system that had transformed into an energy drain, we wholeheartedly embraced a forward-looking solution: an energy-efficient AC replacement. Drawing upon our team's expertise, we orchestrated the replacement process, characterized by the careful removal of the outdated system and the methodical installation of an advanced, energy-efficient unit. The end result transcends a mere cooling solution – it's an integrated approach that not only ensures efficient cooling but also harmonizes with the customer's sustainability aspirations, effectively contributing to lowered energy consumption and a better environmental footprint.
A/C Replacement. Swift and decisive action was taken in response to the abrupt failure of an aging AC system at a homeowner's property. Recognizing the urgency and inconvenience of the situation, our dedicated team promptly orchestrated a seamless AC replacement process. Guided by our commitment to minimizing disruptions for the client, we planned and executed the installation of a cutting-edge, high-performance Trane central air conditioning unit. This new system was not just a replacement, but a tailored solution chosen to precisely match the property's cooling requirements. The result is an era of dependable and uninterrupted comfort, promising a prolonged period of trouble-free operation that the homeowner can rely upon.