5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Our Top Cities


Local Reviews

Rated 4.8 out of 5 stars based on 1798 customer reviews

Great Service

Tech was nice and courteous and was very help full

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good Service

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great professional service

The installation guy’s were excellent! Easy and friendly to work with

  • Overall Experience
  • Quality
  • Price
  • Convenience

Fantastic Service

The service was fantastic. The technicians were professional, hard working and extremely polite. I was truly impressed by all of my interactions with the Groggs personnel. Well done!!

  • Overall Experience
  • Quality
  • Price
  • Convenience

Thorough service.

John did a thorough inspection to ensure problem would be taken care of. He was professional and answered all my questions.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Superior Service

Grogg's has been our go to HVAC firm for the 10 years I've been pastor. Frank was our guy (may he rest in peace). The new team has stepped up and done excellent service. We are in replacement mode for Boilers and air-conditioners with the Church being 30 years old. Thanks to all the techs for their service.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Super great service

Top notch person

  • Overall Experience
  • Quality
  • Price
  • Convenience

very knowledgeable and competent, excellent service!

Mr. Burchett expertly diagnosed the situation and resolved it. Highly recommended.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Good service

Only took 15 minutes

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great, friendly & experienced service at an affordable price

Spoke in understandable terms with care and concern

  • Overall Experience
  • Quality
  • Price
  • Convenience

Owner

Cory is the mist knowledgeable about the issues we keep having.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Very professional installation

The installation went smoothly, despite an undersized crane.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Service person was great to answer all my questions and give me what I felt was good information going forward

If all your employees were this polite,service would have a great reputation

  • Overall Experience
  • Quality
  • Price
  • Convenience

Terrific Customer Service

My furnace malfunctioned. Built in safeguards functioned as they should and only a blower motor burned. However, there was a lot of smoke and I was very shaken. I called Groggs and their office staff was wonderful. They immediately dispatched a service technician who arrived in about 20 minutes. Chris figured out what had happened and made sensible recommendations that I accepted. When they were unable to procure the parts needed to repair the furnace immediately, they loaned me a couple of space heaters. I feel they did all they could to help and I am very grateful for Chris’s knowledge and kind demeanor.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Amazing service by everyone from groggs

Everything was great from there women in the office to your great technicians And plumbing team God bless him thank you all

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations

John B.

John B. Job Checkin

Maintenance of hvac system and renewal of plan.


John B.

John B. Job Checkin

Return visit to change out control board. Checked heat rise and combustion analysis. System is almost 20 yrs old and we can’t guarantee furnace won’t go out again.


Shawn L.

Shawn L. Job Checkin

Mobile home furnace


John B.

John B. Job Checkin

26 yr old heil furnace has a failed gas valve. Estimate repair cost is $750-950. Not sure if anything else is wrong past that. Unit is past its life expectancy and repair is not advised. Customer is scheduled for an estimate to replace system tomorrow 3-5 pm.


Travis W.

Travis W. Job Checkin

Customer will need a SecureAire filter #R2025-PLT. Will also need service call for AprilAire dehumidifier as it is showing an E6 code for low temperature thermistor failure. All checks good on heating and cooling equipment. One year old systems were cleaned and in good working order.


Josh J.

Josh J. Job Checkin

$247 per month for 18 Months @ 0% or $48 per month at 9.99% fixed rate


John B.

John B. Job Checkin

Replaced thermostat per customer request. She wanted something simpler to use. Switched from eco bee to an AprilAire 8444. Customer also bought an extra air filter.


John B.

John B. Job Checkin

Customer had water leaking from drain tee and also elbow in exhaust vent pipe. Gathered fittings and repaired leaks. While doing repair I found that the bulb in customers Reme halo had expired, customer declined replacing bulb.


John B.

John B. Job Checkin

24 yr old carrier furnace was flashing code for pressure switch. Checked to insure drain line was clear. After fiddling with switch we got furnace running again. Informed customer that furnace is past its life expectancy and repair is not guaranteed. Customer declined replacing pressure switch. This unit has had multiple parts replaced on it his year and is likely to continue giving customer issues.


John B.

John B. Job Checkin

Fuse on board was blown. Found thermostat and board wired wrong causing a short. Wired correctly, replaced fuse, set gas pressure and fan speed. Applied silver tape to open gaps in duct work.


John B.

John B. Job Checkin

2003 Trane furnace has a faulty control board. Tried new board but system is still not operating, getting a different code. I believe we didn’t get the correct board. I will check in with supplier to confirm board tomorrow and be back in touch with customer


Corey B.

Corey B. Job Checkin

Replace automatic air vents and failed circulator pump, adjusted auto fill valve and bleed air from boiler loop.


John B.

John B. Job Checkin

Anniversary check of hvac system. Changed filter. Ac unit has a chalky green substance on it. Customer had used car wax on it. Everything else checked out fine. Customer declined signing up on maintenance program.


Chris D.

Chris D. Job Checkin

Inducer motor replacement, adding supply, and return.