Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
He was very friendly. He explained what the problem was and how he fixed it. He gave me options about safety and the future. The service was excellent. The cost was reasonable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was very knowledgeable and thorough with my annual service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
On time. Identified problem. Ordered part. Again on time. Installed part. Tested system. Verified I was happy. All while making sure he made/left NO mess! Loved my experience and recommend them anytime.
Overall Experience
Quality
Price
Convenience
Have relied on Groggs for over 12 years to maintain & service my furnace & a/c.
Overall Experience
Quality
Price
Convenience
Travis is very nice and friendly. Explains everything and answers any questions very well. Like that the service person calls ahead to let you know they are on the way and how long they think it will take to get to your house.
Overall Experience
Quality
Price
Convenience
Performed annual maintenance on equipment.
Standard check done system operating properly at this time.
Inducer motor filled with water due to drain being clogged, cleared line, cleaned trap, ok at this time. Replaced filter.
Performed annual maintenance on equipment.
Wires to gas valve were switched, corrected wiring, unit heating at this time. Highly recommend replacing system due to age and condition.
Furnace flashing code for flame sensor, cleaned, cycled, and flames were still going off. Removed and cleared pressure switch hoses, furnace then cycled on, continued heating, tested start up again, furnace has stayed running since. Need to schedule to redo small section of 2in exhaust near furnace.
Inducer motor failed ordered replacement or return and replace created estimate for level one charge for labor
Arrived and found flame sensor dirty. Cleaned flame sensor and system is operating properly at this time.
Arrived and found inducer failing. Need to replace inducer in order to get system operating properly.
Arrived and found blower wheel bearing coming apart. Need to replace blower housing, belt, bearings and possibly motor. I was able to use Wd-40 to make squeal go away temporarily. It is highly recommended to replace system due to age, condition, and cost of repairs.
