Toilet and sewer lines backed up. Couldn’t unplug myself. Another family member recommended Griggs because they had used them.
Overall Experience
Quality
Price
Convenience
Excellent service, very pleasant and efficient young man. Hope He comes again next year.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional service from everyone. We was looking for a system based on efficiency and Bosch was the preferred system. Haven't had the system long enough yet to give a response on how efficient it is for our particular home.Very pleased with the system on how quiet it runs.
Overall Experience
Quality
Price
Convenience
We purchased this Bosch System because of its rating and efficiency. Our old system was no longer efficient so we decided to spend more money than we had originally planned to get a top of the line system. The installation went great, the installers were very knowledgeable at what they were going. We only hope the system lives up to its reputation and performs as the comfort representative said it would. As far as pricing we don't know because we never compared with any other companies. Only problem right now is getting adjusted to the new thermostat and how it works. Thanks You Dave and Debbie Strothers
Overall Experience
Quality
Price
Convenience
Christopher is a wonderful representative of your Company. I would recommend him (your Company) to anyone.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
27 yr old package unit failed combustion analysis with high carbon monoxide levels(1021ppm before I removed meter). This unit is condemned. Different 18 yr old package unit heat was not working. Found and replaced failed capacitor for draft motor. After we got this unit running we tested combustion analysis on it as well. This unit has also failed combustion analysis, was reading 7359 ppm of carbon monoxide levels and climbing. This unit is condemned as well. Appointment is scheduled Monday 3-5pm with comfort advisor for an estimate to replace units.
33 yr old Lennox furnace having issues with cam stat. Was able to fiddle with dial and system is currently working. No guarantee that it’ll keep working though. System passed combustion analysis. With the age of system and reliability Customer has requested an appointment to replace furnace. I will have the office schedule on Monday.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Filter still in good shape. Waiting till spring check to change.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Cleaned and checked operation of furnace. Changed Aprilaire 213 and #35 filters. Recommend surge protector for equipment.
Performed Platinum Comfort Club Membership Tune-Up on Heating System 2019 Heil split system w/ AA413 filter. Replaced filter. All checks good at this time, customer will renew cozy plan today.
Service Call Fee: Cleaned the flame sensor and verified operation. Looks good. Checked the gas pressure and performed a combustion analysis. These looked good. Furnace went out on high temperature limit. The return is being blocked with a coil from a wood burning stove that was installed into the ductwork. System wasn’t designed for this add on. System is functioning properly.
Misc. supplies -flame sensor on water heater needs replaced, customer is going to order part in install.
Misc. supplies -cleaned shower cartridge and shower head. Found water heater was leaking, tenet is going to notify landlord.
Took toilet off in spare bathroom and unclogged the line feeding into the main sewer line. Reminded customer there will be a charge next time we have to do a drain cleaning. Told customer they have no air in the toilet and their vent from the roof is clogged. Also told customer do not use toilet until vent is cleared. Customer is aware of charge and service call next time.
Misc. supplies -replaced leaking needle valve to ice maker. Fitting on the fridge was leaking so the new valve to ice maker is off. Homeowner said they would take care of fitting on fridge.
Service Call Platinum Client - Removed Leaking Chrome Traps and Kitchen Drain Assembly. Installed New Basket Strainer and All New Tubular Drain Assembly with Traps.
