5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for belpre, oh

Rated 4.8 out of 5 stars based on 42 customer reviews

very professional

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Reliable!

I have the maintenance agreement. I really feel secure with that. I sent an email prior to the visit. Travis was prepared to change out a part if needed. Thanks for listening AND for being so prompt!

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Prompt service, courteous worker

Work was completed competently.

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Great overall service !

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Great service

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Mr

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Prompt, great service

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pre heating check up

Travis is my regular technician and he is very skilled in the work he does. He can answer most any question you throw at him. Groggs has been doing my service for at least 5 years now. They are very prompt in emergency requests. The phone people are very professional and courteous. I just had a mini split put in my den that had no regular heating or cooling. The unit is exceptionally quite and so far has been cooling and now heating just fine. It will be interesting in seeing how it handles really cold days. So far it has done great to 16 degrees outside. Again it is great to work with a company who still tries to be very much customer oriented.

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Mr

Very professional

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the service was good and so was the technican

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Job Locations
for belpre, oh

Fred E.

Fred E. Job Checkin

Arrived and found 32 yr old unit in poor condition. Roof stack is bad and system needs replaced.


Fred E.

Fred E. Job Checkin

Arrived and found transformer and board bad. Need to replace these item to further diagnose. System has severe water damage and numerous other issues and concerns. It is advised against making any repairs to furnace due to age, condition and warranty status.


Fred E.

Fred E. Job Checkin

Arrived and found system frozen up. Thawed system and checked defrost mode. System is operating properly at this time.


Travis W.

Travis W. Job Checkin

Performed annual maintenance on equipment.


John B.

John B. Job Checkin

Adjusted gas pressure down from 4.1 down to 3.4 in wg. Replaced filter. Cleaned flame sensor. This location does not have carbon monoxide detection.


John B.

John B. Job Checkin

Unit is an 87 model. Adjusted gas pressure from 4.5 down to 3.4 in wg. Unit flame would shut off every now and then for about 10-15 seconds then fire back up. Filter needs replaced. I would start thinking about replacement of this unit.


Fred E.

Fred E. Job Checkin

Arrived and found inducer motor locking up. Frees motor up and it will start. Pulling high amps and making very loud squealing sound. Need to replace inducer motor to get system operating properly.


Travis W.

Travis W. Job Checkin

Performed annual maintenance on equipment.


Frank  M.

Frank M. Job Checkin

Wheel


Travis W.

Travis W. Job Checkin

Performed annual maintenance on furnace.


John B.

John B. Job Checkin

Cleaned flame sensor.


Frank  M.

Frank M. Job Checkin

Max


John B.

John B. Job Checkin

System is a 95 Miller model air handler/heat pump that uses the old R22 refrigerant. Motor, capacitor, and wheel need replaced in the air handler. Recommended replacement of the system versus repair. Customer is electing on repair. Customer would also like an estimate on some work done to their ductwork.


John B.

John B. Job Checkin

The limit switch to the unit was stuck in the open position. Pulled it out and tapped on it to close it back up. Everything is in working order again. Switch may need to be replaced. Customer said they will replace it themselves if it becomes a problem again.


Fred E.

Fred E. Job Checkin

Arrived and found no low voltage through transformer. Noticed it seemed that system dropped one leg of power. I believe heat strips are bad and need to be replaced.