Overall Experience
Quality
Price
Convenience
Travis is my regular technician and he is very skilled in the work he does. He can answer most any question you throw at him. Groggs has been doing my service for at least 5 years now. They are very prompt in emergency requests. The phone people are very professional and courteous. I just had a mini split put in my den that had no regular heating or cooling. The unit is exceptionally quite and so far has been cooling and now heating just fine. It will be interesting in seeing how it handles really cold days. So far it has done great to 16 degrees outside. Again it is great to work with a company who still tries to be very much customer oriented.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Gentlemen was very nice & professional
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.
Overall Experience
Quality
Price
Convenience
Performed annual maintenance on furnace and air conditioner.
Cleaned burners and orifice. I did not witness long delay for the burners lighting that customer explained. It is a tall wall unit. Customer would like an estimate for a new system.
Includes pad, disconnect box with conduit whip, increase floor return air grill in living room to 6x24, and all miscellaneous materials and labor to completely install. To add 10-Year Labor Warranty + $825.00
Remove old furnace. Install new furnace, ac and coil. New pad, disconnect and 25’ line set. New return drop. New thermostat and filter system. Modify drains, gas, flue pipes and electrical. New 200 amp electrical upgrade. New water heater with expansion tank. New saltless water softening/ conditioning system. Ed Isaly 304.834.7444 cell
30+ year old lennox standing pilot gas furnace. Customer replaced thermocouple and cleaned pilot assembly. I adjusted pilot pressure and checked gas heat out system currently working. If system continues to loose pilot flame it’s possible it has thermocouple issue or gas valve is failing. Needs to plan on replacing gas furnace in future
Practice has noisy motor condenser fan. New lg unit told customer practice is not part of maint. Agreement.
Removed and replaced control board tested operation, and replaced filter that was really plugged up
Arrived and found 30+ yr old carrier low on refrigerant, motors pulling high amp draws. Repairs are not advised due to age, condition, cost and obsolete style refrigerant.
Clogged vent drain in newer system. Cleaned pvc shavings from drain line and checked system operations.
Installed igniter performed courtesy inspection all checks good
Arrived to find aa213 completely plugged, recommend changing the filters twice per year for ease of operation. Performed platinum heating checks on system all checks good, dialed gas pressure back 3.6-3.2
