Travis is a excellent tech. He is good rep for your company.
Response from Grogg's Home Services:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Response from Grogg's Home Services:
We're so happy to hear that you had a great experience with us. Thanks for taking the time to leave a positive review.
Overall Experience
Quality
Price
Convenience
Response from Grogg's Home Services:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback!
Overall Experience
Quality
Price
Convenience
Extremely polite, knowledgeable and professional. Expected job to take much longer but was pleasantly surprised when it took much less time. Also, liked that there was no cleanup after the job was finished. Great service!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Mr. Burchett expertly diagnosed the situation and resolved it. Highly recommended.
Overall Experience
Quality
Price
Convenience
Toilet and sewer lines backed up. Couldn’t unplug myself. Another family member recommended Griggs because they had used them.
Overall Experience
Quality
Price
Convenience
Excellent service, very pleasant and efficient young man. Hope He comes again next year.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional service from everyone. We was looking for a system based on efficiency and Bosch was the preferred system. Haven't had the system long enough yet to give a response on how efficient it is for our particular home.Very pleased with the system on how quiet it runs.
Overall Experience
Quality
Price
Convenience
We purchased this Bosch System because of its rating and efficiency. Our old system was no longer efficient so we decided to spend more money than we had originally planned to get a top of the line system. The installation went great, the installers were very knowledgeable at what they were going. We only hope the system lives up to its reputation and performs as the comfort representative said it would. As far as pricing we don't know because we never compared with any other companies. Only problem right now is getting adjusted to the new thermostat and how it works. Thanks You Dave and Debbie Strothers
Overall Experience
Quality
Price
Convenience
Heating Repairs: Resolving heating issues for a residential client, I improved efficiency by cleaning a dirty burner assembly, enhancing combustion for consistent warmth.
Furnace Repairs: Swiftly responding to a reported malfunction in the furnace's inducer motor, our expert technician conducted a prompt and thorough examination. The diagnosis pinpointed a fault in the inducer motor, necessitating immediate attention. With precision and efficiency, we replaced the malfunctioning motor with a high-quality component. This meticulous replacement not only resolved the specific issue but also played a crucial role in ensuring proper ventilation throughout the system. By restoring efficient heating functionality, we provided the homeowner with a reliable and well-ventilated indoor environment, promoting comfort and peace of mind.
Water Heater Repair: Upon receiving a service request regarding water leakage around the water heater, we promptly inspected the unit. The investigation uncovered a leaking pressure relief valve. Our technicians replaced the faulty valve, resolving the leakage issue and ensuring the water heater operates safely and efficiently.
Heating Repair Service: Upon arrival at a property with a malfunctioning heat pump exhibiting erratic behavior between heating and cooling modes, I delved into a thorough inspection. The root cause was determined to be a faulty reversing valve. I replaced the defective valve, ensuring that the heat pump could seamlessly switch between heating and cooling modes as intended, thereby restoring its operational functionality. With the system's proper function confirmed, I discussed our maintenance plans with the homeowner to ensure the system's ongoing efficiency.
Quoted for new power vent water heater. Was more than the customer was expecting so they are going to think about it and call us back.
Installed RGF product per Tim. Confirmed operation. Recommend a duct cleaning to include blower pull and clean to remove built up dust (see picture) that could be affecting air flow.
Performed maintenance on package unit. Changed AA313 filter and verified working status of plasma air. Recommended surge protection for system. All checks were good. Found no issues with the equipment at this time.
Outside package unit not running. Found a bad thermostat. Replaced thermostat and verified proper operation.
20 year old air conditioning failing. Homeowner has a appointment with a sales representative.
Changed AA213 filter, verified working status of equipment and cleaned each system. All checks were good. Premier program member.
Performed cooling check on equipment. Changed 25-25-1 filter and found sign of surge at disconnect box as plastic had slightly melted but it is still functioning properly. Surge protectors are already installed on each system and are still working. Blower wheel has build up inside of it and would benefit from deep cleaning. With equipment age customer will just let it continue to run as is until it needs replaced.
Found and repaired burnt wire inside condenser connecting to contactor. Hooked up hose to washer line and sprayed condenser coil out.
Ran water heater through a cycle, checked water pressure and temperature, all were good. Relief vale was working properly.