Good so far.
Greg was outstanding. Very professional and efficient. He was very punctual and arrived at the promised time.
Very neat and respectful of my house did a great job. Would recommend there service to everyone
We had routine maintenance on our furnace and the service was done promptly and efficiently. Would recommend Groggs to others.
My wife said that he did a great job and is very polite and professional
Did an excellent job and resolved my issues.
Excellent experience. The technician was very knowledgeable and friendly. The problem was fixed the first time. Highly recommended.
Anything I would change is I would prefer to have same technician. I know this is a small thing but their was a little confusion at times. Also the final invoice was off by $700 more and that also caused a little inconvenience. But other than that great job
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you for the great review and your confidence in our services. We will definitely note down your concerns. Please consider us for all your Home Services needs. Don't keep us a secret.
Main room unit off on high limit, replaced filters, ok at this time. Trane unit disconnect needs replaced, not connecting properly. Customer will have power coming in corrected and contact if there are any issues after.
Need to schedule to add sensor to ecobee 3
Blower wheel unbalanced ordered
Includes pad, disconnect box with conduit whip, flush of lineset, condensate pump, furnace switch, and all miscellaneous materials and labor to completely install. We will adapt to the existing flue pipes, gas line, high/low voltage wiring, and duct system. For Furnace Only: $2,998.00
Replaced inducer motor, under warranty. Ok at this time.
Arrived and found no issue with system. Reset and system fired off and is operating properly at this time. Issue seemed to occur with first start up of furnace. May have been air in lines at the time. No fault codes were flashing.
Have to order control board. Tapped relay, started working, but will not continue to work.
Need to order blower motor and limit switch
Installed new inducer motor, verified operation and all checks are good. Sealed up vent which is in need of replacement, however so is furnace customer is aware of condition and age sheâ€™s aware unit replacement is nearing. Installed co alarm nothing was in place
Performed heating checks on furnace, found top of furnace to have some residual leak damage from a coil, reconfigured drainage from flue and cleaned up unit. Set gas pressure to 3.3 down almost an â€œ from arrival. Inducer was really whiny and drawing 3.4 amps going to order new motor need to return to install Upstairs unit has same leak as basement, couldnâ€™t clean it up. All other checks are good.
Humidifier solenoid not kicking on, found saddle valve broken removed and replaced valve with shark bite fitting with 1/4 stop. Performed heating checks on system, all checks are good. 16x20x1
Replaced board adjust gas pressure
Installed bigger return grill
Arrived and found no issues with tube heater. The blower relay cycle has customer concerned it wasnâ€™t shutting off. System is cycling, shutting off and starting back up just fine. Explained the time delay and system is good.
Replaced warranty inducer motor, ok at this time.