Cory is the mist knowledgeable about the issues we keep having.
Everything was great from there women in the office to your great technicians And plumbing team God bless him thank you all
Matthew was very prompt and personable and did an excellent job for us.
The men arrived a little early, which was fine. They had come all the way from Parkersburg. Very polite and professional. I only had to wait a week for the appointment, since it was not an emergency. The quality of the work was excellent. I do feel however, that $636 to clear a basement drain with a snake and repair a toilet was too much.
The service was great and quick, however it was very expensive.
He explained what was wrong
Kyle and his coworker Mike came to explain the new echo system thermostat that had been installed. They explained in detail how to operate the system. They were thorough and patient while explaining and gave us a hands on lesson. They also checked out the workings of our new heating and air conditioning system and made a few adjustments. These guys were great. We appreciated all the concern they had for our satisfaction. Thanks again Kyle and Mike.
Response from Grogg's Home Services:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
The Groggs company is wonderful. You know what you’re paying upfront, no hidden charges. The installers and service people are very professional and extremely knowledgeable. I happily refer them to everyone.
Groggs did an excellent job
Technician was very helpful and professional and was able to fix our problem in no time!
Doug was good to work with, provided great customer service, and represented Grogg's very well. Hope to have him back when called again
Found mini split to be leaking at outdoor connections. Retort fitting replaced straighter core pulled out remaining refrigerant pulled vacuum on system and recharge with factory charge.
warranty gas valve install
As low as $54 per month
HVAC Service - C
HVAC Maintenance - C
Service No Charge Upon inspection found unit to have a wire disconnected from pressure switch. Replaced wire and unit is running beautifully.
Performed Platinum Comfort Club Membership Tune-Up on Heating System Preformed heating maintenance on trane system did find that condensation pump was making a non desirable noise but did pump the water. Made customer aware. Furnace is 12 years old and did pass combustion analysis.
Service Call Fee - Could not get Anything to Back Up. Flushed Many Times and Ran Loads of Water. Nothing Showed in Either of the Cleanouts. Called City to have them Check Their Side of Things.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Checked capacitor values and amperages. Found no issues with the outdoor systems. Systems are clean.
PLUMBING SERVICE CALL
Performed Platinum Comfort Club Membership Tune-Up on Heating System Checked gas pressures and capacitor values as well as amperages of both furnaces. Also checked operation and tilters of mini splits. Changed 16x25x1 filters in both furnaces. Found alot of dust inside both furnaces and recommended Plasma Air IAQ for both systems to help take care of dust. Both systems are 14 years old and becoming very innefficient. Recommended getting a quote on replacing systems due to lack of reliability of the systems. All systems are currently functioning properly.
Work performed under GHAC Quality Pledge: Upon inspection found unit to have a leak on flue. Reglued and asked customer to leave off for a couple hours to make sure it dried good.
Performed Platinum Comfort Club Membership Tune-Up on Heating System
A flow system for sink downstairs showed no signs of leaking recommended they take a video where it leaks next time.
DUCT CLEANING ONLY 1-2.5 TON AC 8-12 SUPPLIES - Includes Removing/Washing/Re-Installing Registers, Grilles & Diffusers. Cutting/Installing Access Panels. Air Sweep Blower.