5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

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Local Reviews
for fairmont, wv

Rated 4.5 out of 5 stars based on 17 customer reviews

Knowledgeable heating & a/c company.

Have relied on Groggs for over 12 years to maintain & service my furnace & a/c.

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Can’t wait all day.

I requested first appointment when I scheduled this appointment for the second time. At 1:30 having not heard a word I started my day. Not pleased we now have to schedule a third appointment appointment.

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Not timely but good

Waited all day for morning appointment. Had to reschedule due to missing parts. Maintenance work was completed. Service rep very professional and thorough

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Excellent service, great pricing.

Groggs employees were easy to work with, knowledgeable and we're here when they said they would be and finished the work in the amount of time they quoted. From the sales rep down to the installers, everything was great.

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New Combi Unit installed.

I recently had a combi unit (boiler+water tank) installed in my house that was built in 1926. I cant complain about the service, installation and knowledge received from the installers. Everything thing was completed every professional and tidy. This is my second installation with Groggs, I had a mini split installed in 2016 and have no compliants, whenever issued arrived that were out of their control, they were always to remedy the issues.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Great service


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Great service, knowledgable technicians


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

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Great service

Nothing but a good experience thank you

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Not happy at all

I took a picture of the unit. I am not happy with the “fix.” The PVC pipe the worker added is not even straight and looks unprofessional.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

We are sorry for the inconvenience we have caused. If you would like to speak with management further, you can reach us at 301.213.2762.

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Job Locations
for fairmont, wv

Greg P.

Greg P. Job Checkin

Replaced defrost board and sensor, tested defrost, verified heat strips coming on, ok at this time.


Greg P.

Greg P. Job Checkin

Unit was flashing code for ignition failure, cleaned flame sensor and ignitor, also adjusted regulator. Cycled unit multiple times, operating properly at this time. Did not get error code after making adjustments.


John K.

John K. Job Checkin

Duct modification moving 6” flex and take off to top of trunk line and reduce return last piece from truck.


Greg P.

Greg P. Job Checkin

Wires to gas valve were switched, corrected wiring, unit heating at this time. Highly recommend replacing system due to age and condition.


Greg P.

Greg P. Job Checkin

Replaced heat strip, and limit, ok at this time.


Greg P.

Greg P. Job Checkin

Replaced gas valve, warranty, labor only.


Michael S.

Michael S. Job Checkin

Includes all miscellaneous materials and labor to completely install.


Greg P.

Greg P. Job Checkin

Performed platinum maintenance check, replaced blower capacitor, unit operating properly at this time.


Greg P.

Greg P. Job Checkin

Replaced control board, heating properly at this time.


Greg P.

Greg P. Job Checkin

Unit wasn’t turning on em heat in defrost, checked all wiring, adjusted wires on tsat, aux heat is working in stage 2, after making adjustments customer will monitor during defrost to notify if anything changes.


Draymond W.

Draymond W. Job Checkin

Vent pipe 20’ up through old flue pipe , adapt to existing drain , gas line , & electric


Greg P.

Greg P. Job Checkin

No one home, no answer on phone


Greg P.

Greg P. Job Checkin

Pump in garage is bad, will need replaced. Will need to get pricing on replacement pump.


John K.

John K. Job Checkin

Gas was turned off gas man came out and everything operating properly at this point.


Greg P.

Greg P. Job Checkin

Pulled old heat strip, found that limit was also bad, new heat strip did not come with new limit. Have to order. Replaced capacitor on outdoor unit, ok at this time. Will order part for heat strip.