5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for fairmont, wv

Rated 4.6 out of 5 stars based on 20 customer reviews

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Great service

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Very Helpful and very friendly!

They helped me get into a great furnace option that I could afford. I was extremely worried about the expenses to come with buying a furnace but they made it very easy and helped ease those worries. Would definitely recommend and will continue using them for all of my heating and cooling needs!

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Knowledgeable heating & a/c company.

Have relied on Groggs for over 12 years to maintain & service my furnace & a/c.

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Can’t wait all day.

I requested first appointment when I scheduled this appointment for the second time. At 1:30 having not heard a word I started my day. Not pleased we now have to schedule a third appointment appointment.

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Not timely but good

Waited all day for morning appointment. Had to reschedule due to missing parts. Maintenance work was completed. Service rep very professional and thorough

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Excellent service, great pricing.

Groggs employees were easy to work with, knowledgeable and we're here when they said they would be and finished the work in the amount of time they quoted. From the sales rep down to the installers, everything was great.

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New Combi Unit installed.

I recently had a combi unit (boiler+water tank) installed in my house that was built in 1926. I cant complain about the service, installation and knowledge received from the installers. Everything thing was completed every professional and tidy. This is my second installation with Groggs, I had a mini split installed in 2016 and have no compliants, whenever issued arrived that were out of their control, they were always to remedy the issues.


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
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Great service


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Great service, knowledgable technicians


Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):

Thank you for the great review and your confidence in our services. Please consider us for all your Home Services needs. Don't keep us a secret.

  • Overall Experience
  • Quality
  • Price
  • Convenience

Job Locations
for fairmont, wv

John K.

John K. Job Checkin

HVAC Service Agreement. Performed Platinum Comfort Club Membership Tune-Up on Heating & Cooling Systems. Work performed by John K.


John K.

John K. Job Checkin

Braze leak in copper coil and added refrigerant. Work performed by John K.


John K.

John K. Job Checkin

In diagnosis of the furnace, error code stated pressure switch stuck closed. Verified pressure switch good, and checking inducer motor. Found drain clogged and was not allowing proper pressurization. Cleared clogged drain, system operating properly at this time.


John K.

John K. Job Checkin

Labor warranty check system operating properly at this time.


Michael S.

Michael S. Job Checkin

Includes all miscellaneous materials and labor to completely install.


John K.

John K. Job Checkin

Upon arrival found flame rollout switch tripped. Manually reset rollout switch checked gas pressures and did combustion analysis on furnace. With a temperature rise found furnace is operating very hot even adjusted gas pressure is down to 2.8 inches of water column furnace still operating with 80° split. 10° over rated temperature with cabinet in top of Furnace getting extremely hot. Can be a fire hazard expressing concerns to customer system manufactured in 1993. Is your furnace being 23 years old recommending furnace replacement due to problems found in safety concerns.


John K.

John K. Job Checkin

Found filters extremely dirty cleaned and system operating properly at this time.


John K.

John K. Job Checkin

Added 4 lbs r410a freon added dye to system waited 40 minutes and searched for leak but did not find one. returning Monday to search again. Giving time for dye to work


Fred E.

Fred E. Job Checkin

Performed warranty check. Checked electrical, amp draws, and temp rise for heat side. Checked AC, pressures and temp drop seem good. No issues at this time. System is operating properly at this time.


Fred E.

Fred E. Job Checkin

Performed warranty check. Ran combustion analysis. Adjusted gas pressures. Pressure set to 4.2. Adjusted to 3.43. Replaced customer supplied filter.


John K.

John K. Job Checkin

Replaced high pressure sensor on ac customer decline platinum service at this point.


Greg P.

Greg P. Job Checkin

Replaced flame sensor, unit operating properly at this time.


Greg P.

Greg P. Job Checkin

Fuse was blown in furnace, checked wiring, and cycled settings, did not blow after replacing fuse. Customer will notify if issue occurs again.


Greg P.

Greg P. Job Checkin

Replaced defrost board and sensor, tested defrost, verified heat strips coming on, ok at this time.


Greg P.

Greg P. Job Checkin

Unit was flashing code for ignition failure, cleaned flame sensor and ignitor, also adjusted regulator. Cycled unit multiple times, operating properly at this time. Did not get error code after making adjustments.