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Propmt thorough service Accommodating when i was without heat. Very much appreciated!
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Grogg's came and set up our system for the fall and next Spring quickly and thoroughly. I was impressed by the texts sending me a picture of the tech and updates on how close they were to my house. Very impressed.
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John is an excellent technician. Very thorough, professional and courteous
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Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
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I have had a service contract with Groggs for years to take care of my HVAC. They're responsive, thorough and very professional. When I've needed them to come and fix something, I never have had to wait more than a few hours at most. If it wasn't for Grogg's, I'd be lost. No other service here can deliver this level of quality.
Response from Grogg's Heating & Air Conditioning, Inc. (Parkersburg):
Thank you so much for your five star review. We hope you consider Grogg’s in the future for all your home Services needs.
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Performed Platinum Comfort Club Membership Tune-Up on Cooling System Ac operating at temp, Amp draw at 80/% on compressor Would recommend looking at the options of equipment replacement. Equipment is 25 years old and functional. A/c could last the summer. Maybe,,,
Performed maintenance check, system operating properly at this time. York package unit is leaking water into unit during cooling, unable to find reason a this time, have photos, will need to get with tech support, to get install specs on unit, and find out cause. Currently not leaking due to heating mode.
Platinum membership 2 system found gas valve failed replaced and updated tstat. System operating properly at this time.
Replace gas valve and trailer garage furnace operating properly at this time also renewed platinum plan for 5 units
Unit had fault code of high pressure fault/air flow. Found filter to be dirty, replaced. Cycled unit, readings are at proper levels, and heating properly at this time.
Found flame sensor was not operating properly took out and cleaned system working properly at this time
Found no problems system operating properly at this time.
Includes all miscellaneous materials and labor to completely install. For Heat Exchanger Only: $679.00
Adjusted blower delay from 90 to 120, furnace operating properly at this time.
Unit rollout switch was open, reset, found furnace to have flames rolling out when blower kicks on, heat exchanger is compromised, requires heat exchanger/collector box replacement, or unit replacement. Current unit is 2003 model. Heat exchanger was replaced once in 2013, part would still be under warranty, quoted repairs for labor.
Found unit to have no charge, leaking at suction connection on indoor unit. Repaired leak, pulled vacuum, weighed in factory charge, ok at this time.
Performed platinum maintenance check, ok at this time. Customer said unit was shutting off, previous fault code was for pressure switch, checked vent, cycled unit, no issues at this time.
Cycled furnace, checked heat exchanger, furnace heating properly at this time. Customer said fan had came on with no call. Control board has corrosion, will need replacement.