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Prompt, finished in timely manner, went above and beyond service. Excellent!
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Propmt thorough service Accommodating when i was without heat. Very much appreciated!
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Grogg's came and set up our system for the fall and next Spring quickly and thoroughly. I was impressed by the texts sending me a picture of the tech and updates on how close they were to my house. Very impressed.
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John is an excellent technician. Very thorough, professional and courteous
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Response from Grogg's Home Services:
Thank you so much for your amazing feedback and confidence in our services. Be sure to keep in mind all of our services. Please don't keep us a secret
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I have had a service contract with Groggs for years to take care of my HVAC. They're responsive, thorough and very professional. When I've needed them to come and fix something, I never have had to wait more than a few hours at most. If it wasn't for Grogg's, I'd be lost. No other service here can deliver this level of quality.
Response from Grogg's Home Services:
Thank you so much for your five star review. We hope you consider Grogg’s in the future for all your home Services needs.
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RUUD 16 SEER 2 Stage 4 Ton Heat Pump & ECM Motor Air Handler
RUUD 16 SEER 2 Stage 4 Ton Heat Pump & ECM Motor Air Handler
Performed Platinum Comfort Club Membership Tune-Up on Cooling System: checked the disconnect and thermostat wiring. Checked the capacitor and motor amps. Cleaned the outside condenser coil. Checked refrigerant pressure and temperatures. Everything checks out good. Performed Platinum Comfort Club Membership Tune-Up on Heating System: Checked the filter. Checked the wiring and motor amps. Checked the gas pressure and temperature rise. Everything checks out good.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System found dead capacitor on outdoor unit replaced compressor drawing 11.11 amps fan 0.81 amps pressures 118/261 vapor Saturation is 39.9 filter was pretty dirty and did replace filter no issues with system at this time
Performed Platinum Comfort Club Membership Tune-Up on Cooling System
Performed Platinum Comfort Club Membership Tune-Up on Cooling System furnace had blown fuse causing blower to run constantly, replaced fuse system operated normally. unable to find cause of fuse blowing did fine contact to be pitted passenger on outdoor unit to be failing, replaced both system operating normally. signed customer up on cozy plus, performed cooling checks on both systems.
Performed Platinum Comfort Club Membership Tune-Up on Cooling System Unit is running at this time. Customer stated they had a power surge and unit turned off but was running this morning when they got up.
Inducer motor repair and reme halo install
DUAL CAPACITOR * PREMIUM AMERICAN MADE - 65/7.5 To 80/7.5 MFD, 370/440V, Round
NORDYNE-MILLER CIRCUIT BOARD - 920915, Was 624844
YORK-COLEMAN HEAT ELEMENT ASSEMBLY - S1-3500-410P/A, 9.6 KW
Service Call Platinum Client upon further diagnosis did find catastrophic failure of whole heatstrip bank mullenex plug and fan control board to be burnt beyond repair. unit is from 2004 and did set up bid to have unit replaced along with heat pump
Service Call Feehad to cut out 4 foot of pocket line replace it with pex water line was busted
